Cipc
Unclaimed Business
|1.3|20 Reviews (last 12 months)|This business does not respond to reviews
Cipc
Unclaimed Business
|1.3
20 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Cipc is drawing significant frustration from business owners, accountants, and company secretaries trying to navigate registrations, director amendments, annual returns, and reinstatements. Customers consistently mention unresponsive email channels, an unreliable online portal that logs users out or fails to process requests, and payments that go unallocated for extended periods. A recurring theme is the difficulty reaching knowledgeable consultants, with callers reportedly receiving conflicting guidance. Amid the criticism, isolated praise highlights individual officials who resolved queries quickly and professionally.
Performance(last 12 months):
Trustindex Rating
2.2NPS Score
-34Unlikely
TrustIndex
2.2
NPS Score
-34
Recommended: Unlikely
Review Distribution
1.3|20 Reviews
Sep '25 - Aug '26
Recent reviews (20)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceLM
Lebogang M
1 reviews | Active since Oct 2020
22 May 2026, 13:15
PAY BACK OUR MONEY
Our client paid into their account by mistake and we have been trying to get our loney back but it seems like they don't want to pay us back. We called and sent numerous emails but they keep on playing games. We submitted every documents they needed on email but when it's time for them to pay us, it's a round around. We need this money to pay our staff members. Hello Peter is our last home, maybe they will do the right thing and pay back our money
Helpful (0)
|Replies (0)LM
Lebogang M
1 reviews | Active since Oct 2020
22 May 2026, 13:15
PAY BACK OUR MONEY
Our client paid into their account by mistake and we have been trying to get our loney back but it seems like they don't want to pay us back. We called and sent numerous emails but they keep on playing games. We submitted every documents they needed on email but when it's time for them to pay us, it's a round around. We need this money to pay our staff members. Hello Peter is our last home, maybe they will do the right thing and pay back our money
0
Replies (0)S
Sngoshe
1 reviews | Active since May 2026
19 May 2026, 19:51
Much less than poor
Much less than poor. For days I have been trying to Remove a Director and the portal gets stuck and gives an error saying "Validation Failure: Unable to remove selected director! Please try again or contact support for further assistance." When I try to log a query, their portal lets you type the query all the way, only to bomb-out when you try to submit the query. It discards everything you've typed and when you try to return to the portal, it throws a page runtime error. Their portal only accepts pdf attachments not images (many people take screenshots for attachments). This has happed three times. It is so so frustrating - especially when it comes to such sensitive and urgent applications such as removing directors! It does not allow me to get to a stage whereby I am able to upload supporting documents and then do the final submission of the application. I wish they would rebuild this portal altogether - its not even user friendly. This is just completely wrong and I hope they are doing something about it
Helpful (0)
|Replies (0)S
Sngoshe
1 reviews | Active since May 2026
19 May 2026, 19:51
Much less than poor
Much less than poor. For days I have been trying to Remove a Director and the portal gets stuck and gives an error saying "Validation Failure: Unable to remove selected director! Please try again or contact support for further assistance." When I try to log a query, their portal lets you type the query all the way, only to bomb-out when you try to submit the query. It discards everything you've typed and when you try to return to the portal, it throws a page runtime error. Their portal only accepts pdf attachments not images (many people take screenshots for attachments). This has happed three times. It is so so frustrating - especially when it comes to such sensitive and urgent applications such as removing directors! It does not allow me to get to a stage whereby I am able to upload supporting documents and then do the final submission of the application. I wish they would rebuild this portal altogether - its not even user friendly. This is just completely wrong and I hope they are doing something about it
0
Replies (0)ZZ
Zandile Z
1 reviews | Active since Mar 2023
19 May 2026, 15:40
Name reservation CIPC
I have submitted proposed names to register a company and all the names I prefer have been rejected. What is worse is that everytime you submit you have to pay R50,00 and in total I have paid R150,00 but to date the company I registered does not have a name. I have before submitting checked online if there was any company in South Africa with the same or similar name. I saw 3 that had similar names different industries and I don't know how those were registered but I keep on getting rejections,
Helpful (0)
|Replies (0)ZZ
Zandile Z
1 reviews | Active since Mar 2023
19 May 2026, 15:40
Name reservation CIPC
I have submitted proposed names to register a company and all the names I prefer have been rejected. What is worse is that everytime you submit you have to pay R50,00 and in total I have paid R150,00 but to date the company I registered does not have a name. I have before submitting checked online if there was any company in South Africa with the same or similar name. I saw 3 that had similar names different industries and I don't know how those were registered but I keep on getting rejections,
0
Replies (0)NM
Nelisiwe M
1 reviews | Active since Oct 2021
25 Mar 2026, 22:26
Cipc making things difficult for clients
I have been trying to register a client's company cipc has changed the way we used to submit documents now we send via emails, now they are scrutinizing every document ,client's id document has been rejected twice,first the stamp was cut off which was understandable tried fixing the stamp,secondly they are questioning the commissioner's signature,how is that my clients fault?cos that's the way commissioner signs,they are making our lives so difficult the date is clear ,the stamp is clear what else fo they want?
Helpful (0)
|Replies (0)NM
Nelisiwe M
1 reviews | Active since Oct 2021
25 Mar 2026, 22:26
Cipc making things difficult for clients
I have been trying to register a client's company cipc has changed the way we used to submit documents now we send via emails, now they are scrutinizing every document ,client's id document has been rejected twice,first the stamp was cut off which was understandable tried fixing the stamp,secondly they are questioning the commissioner's signature,how is that my clients fault?cos that's the way commissioner signs,they are making our lives so difficult the date is clear ,the stamp is clear what else fo they want?
0
Replies (0)KL
Kgosietsile L
1 reviews | Active since Oct 2024
12 Mar 2026, 11:55
CIPC ANNUAL RETURNS ****
Last year I reinstated my company and paid R200 and paid all the penalties of my annual returns,in January they sent me a reminder which I wanted to do my annual return for this year,but the system rejected it since my annual returns were up to.date,now yesterday I received an email saying I meed to do my returns since,they have reversed my company back to de-registered,which doesn't make sense at all since I submitted all my documents,especially the Beneficial ownership declaration. Seems like CIPC is starting to target small businesses and making money with them since they see that most of the small businesses are barely making it.
Helpful (0)
|Replies (0)KL
Kgosietsile L
1 reviews | Active since Oct 2024
12 Mar 2026, 11:55
CIPC ANNUAL RETURNS ****
Last year I reinstated my company and paid R200 and paid all the penalties of my annual returns,in January they sent me a reminder which I wanted to do my annual return for this year,but the system rejected it since my annual returns were up to.date,now yesterday I received an email saying I meed to do my returns since,they have reversed my company back to de-registered,which doesn't make sense at all since I submitted all my documents,especially the Beneficial ownership declaration. Seems like CIPC is starting to target small businesses and making money with them since they see that most of the small businesses are barely making it.
0
Replies (0)FG
Ferdinand G
1 reviews | Active since Mar 2014
11 Mar 2026, 18:05
Extremely frustrated
I have been trying to register as a customer for two weeks now. After completing the info requested, it constantly says your request cannot be processed now. Even phoned them, and according to them their id nothing wring with the website
Helpful (0)
|Replies (0)FG
Ferdinand G
1 reviews | Active since Mar 2014
11 Mar 2026, 18:05
Extremely frustrated
I have been trying to register as a customer for two weeks now. After completing the info requested, it constantly says your request cannot be processed now. Even phoned them, and according to them their id nothing wring with the website
0
Replies (0)AB
Amanda B
1 reviews | Active since Mar 2026
5 Mar 2026, 10:33
CIPC process going down
We done a director removal in November 2025, CIPC had a system error and duplicated the directors details on the CIPC forms we have been struggling since November to get the error corrected on the COR39. Every time I phone the call centre I get thought to a different consultant and every consultant give me a different process to follow. and the manager is always in a meeting you can never speak to a manager. Currently my client is loosing money due to the incompetence of CIPC
Helpful (0)
|Replies (0)AB
Amanda B
1 reviews | Active since Mar 2026
5 Mar 2026, 10:33
CIPC process going down
We done a director removal in November 2025, CIPC had a system error and duplicated the directors details on the CIPC forms we have been struggling since November to get the error corrected on the COR39. Every time I phone the call centre I get thought to a different consultant and every consultant give me a different process to follow. and the manager is always in a meeting you can never speak to a manager. Currently my client is loosing money due to the incompetence of CIPC
0
Replies (0)nN
neo N
1 reviews | Active since Aug 2020
9 Feb 2026, 09:50
CIPC not in our favor, just another government entity
Please note that i had made payment in order to register a new company but my funds have not reflected and it is over two weeks now, i have tried everything i could , i call but the line just cuts off , i sent emails i even used their queries portal, nothing has been done, what is this?
Helpful (0)
|Replies (0)nN
neo N
1 reviews | Active since Aug 2020
9 Feb 2026, 09:50
CIPC not in our favor, just another government entity
Please note that i had made payment in order to register a new company but my funds have not reflected and it is over two weeks now, i have tried everything i could , i call but the line just cuts off , i sent emails i even used their queries portal, nothing has been done, what is this?
0
Replies (0)