Citation Travel International
Claimed Business
|0 Reviews (last 12 months)|This business does not respond to reviews
Citation Travel International
Claimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceDS
Danielle S
1 reviews | Active since Jan 2020
26 Mar 2025, 08:36
Disappointed and disgusted
I am deeply disappointed in the service received compared to the presentation done. Each time I request a booking I'm told "we unable to accommodate your group" ask for alternatives telephonically and you wait a month with no response. Been a member for 6 months and have not been able to make use of the services paid for yet payment is required monthly. Log a complaint and you are spoken to in a language you don't speak, request the person to speak English and you get an attitude. I want my membership cancelled and a refund on all funds paid to you by me. Don't tell me about a contract, you deliver a service and the member pays. You have not kept your end of the contract how is that fair??
Helpful (0)
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Danielle S
1 reviews | Active since Jan 2020
26 Mar 2025, 08:36
Disappointed and disgusted
I am deeply disappointed in the service received compared to the presentation done. Each time I request a booking I'm told "we unable to accommodate your group" ask for alternatives telephonically and you wait a month with no response. Been a member for 6 months and have not been able to make use of the services paid for yet payment is required monthly. Log a complaint and you are spoken to in a language you don't speak, request the person to speak English and you get an attitude. I want my membership cancelled and a refund on all funds paid to you by me. Don't tell me about a contract, you deliver a service and the member pays. You have not kept your end of the contract how is that fair??
0
Replies (0)P
Palesa
1 reviews | Active since Jan 2020
21 May 2024, 09:24
The booking process was smooth with no hassle because Citation Travel handled it for us
The booking process was smooth with no hassle because Citation Travel handled it for us. The resort Dikhololo was beautiful as advertised, the staff were friendly and the rooms were clean. We had a pleasant stay. All thanks to Citation Travel International
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Palesa
1 reviews | Active since Jan 2020
21 May 2024, 09:24
The booking process was smooth with no hassle because Citation Travel handled it for us
The booking process was smooth with no hassle because Citation Travel handled it for us. The resort Dikhololo was beautiful as advertised, the staff were friendly and the rooms were clean. We had a pleasant stay. All thanks to Citation Travel International
0
Replies (0)MM
Mayads M
1 reviews | Active since Jan 2020
6 Oct 2023, 14:14
****mers!!!!!!!!!!!
They are ****mers, went to my moms school and made them to join this **** not telling them that the money they deduct monthly is for them to use. My mom wanted to go on holiday and was told she needs to pay for the holiday, the R14,800 that is on her membership account is for discounts when she actually pays from her pocket. Meaning she has been making them rich as she cannot touch the R14,800 paid over 3 years. You are ****mers ! I just callled your office now 06/10/2023 at 16h05 and was transferred to 3 people who could not give me information about your company, what youdo, how to become a member. Not even a receptionst knows what you do! ****** of note these one, stay away from them.
Helpful (0)
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Mayads M
1 reviews | Active since Jan 2020
6 Oct 2023, 14:14
****mers!!!!!!!!!!!
They are ****mers, went to my moms school and made them to join this **** not telling them that the money they deduct monthly is for them to use. My mom wanted to go on holiday and was told she needs to pay for the holiday, the R14,800 that is on her membership account is for discounts when she actually pays from her pocket. Meaning she has been making them rich as she cannot touch the R14,800 paid over 3 years. You are ****mers ! I just callled your office now 06/10/2023 at 16h05 and was transferred to 3 people who could not give me information about your company, what youdo, how to become a member. Not even a receptionst knows what you do! ****** of note these one, stay away from them.
0
Replies (0)NS
Nicholus S
1 reviews | Active since Jan 2020
28 Apr 2021, 12:07
Contract Cancelation
I cancelled my contract within 5 days and my money was refunded with no issues, Thank you Suzen.
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Nicholus S
1 reviews | Active since Jan 2020
28 Apr 2021, 12:07
Contract Cancelation
I cancelled my contract within 5 days and my money was refunded with no issues, Thank you Suzen.
0
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masnoona J
1 reviews | Active since Jan 2020
15 Jun 2017, 07:26
deposit
<p>I have sign up and they have deducted the deposit installment's and than after the deposit was in full they would continue the rest of the money via installment as per the agreement they have if you dont have the full deposit. I have paid the deposit using the installment oppsition as offer by them. After the deposit was paid in full no more decuction has gone off. they send sms via my cellphone when the deduction went off and when special was available. Now they send sms to my husban account informing him that the CTI account is in arrears. Him not knowing who this CTI account is for ignore until i mention to him that i have check my bank statement and have seen there is no dedection from them. than only he remember about the sms he got. No what has happen to my deposit, they do not pick the phone. have sent them and email hope for a response.</p>
Helpful (0)
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masnoona J
1 reviews | Active since Jan 2020
15 Jun 2017, 07:26
deposit
<p>I have sign up and they have deducted the deposit installment's and than after the deposit was in full they would continue the rest of the money via installment as per the agreement they have if you dont have the full deposit. I have paid the deposit using the installment oppsition as offer by them. After the deposit was paid in full no more decuction has gone off. they send sms via my cellphone when the deduction went off and when special was available. Now they send sms to my husban account informing him that the CTI account is in arrears. Him not knowing who this CTI account is for ignore until i mention to him that i have check my bank statement and have seen there is no dedection from them. than only he remember about the sms he got. No what has happen to my deposit, they do not pick the phone. have sent them and email hope for a response.</p>
0
Replies (0)