CP
Citiq Properties
Claimed Business
CP
Citiq Properties
Claimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#5
in Real Estate
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceZN
Zama N
1 reviews | Active since Jan 2020
12 Nov 2024, 09:07
Unfairly Billed
I'm flabbergasted by this company I lived there about 5 years ago and left during the month without even completing my full month stay they have been flooding me with calls and messages for the past 5 years claiming that I owe them when I call in they are Rude today I spoke to a African lady who was extremely rude spoke on top of me no manners what's so ever when I ask her who she is or to speak to a manager she refused and cut the call on my ear this company has handed me over to credit Intel who is also flooding me with messages that I owe citiq proper this is pure harassment and can no longer take it anymore if no action is done here I will take it with my lawyers..
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Zama N
1 reviews | Active since Jan 2020
12 Nov 2024, 09:07
Unfairly Billed
I'm flabbergasted by this company I lived there about 5 years ago and left during the month without even completing my full month stay they have been flooding me with calls and messages for the past 5 years claiming that I owe them when I call in they are Rude today I spoke to a African lady who was extremely rude spoke on top of me no manners what's so ever when I ask her who she is or to speak to a manager she refused and cut the call on my ear this company has handed me over to credit Intel who is also flooding me with messages that I owe citiq proper this is pure harassment and can no longer take it anymore if no action is done here I will take it with my lawyers..
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Yussuf K
1 reviews | Active since Jan 2020
15 Jun 2024, 13:18
For the past 2 days I have been calling and calling never get to resolve the problem as I had to buy a lot of airtime
For the past 2 days I have been calling and calling never get to resolve the problem as I had to buy a lot of airtime.which annoyed but today when I called Kyle received and he promised to call me back if my airtime finish.he help me solve my Meter problem. And when my airtime finished, he keep his promise and made sure everything was fine 🙂
Helpful (0)
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Yussuf K
1 reviews | Active since Jan 2020
15 Jun 2024, 13:18
For the past 2 days I have been calling and calling never get to resolve the problem as I had to buy a lot of airtime
For the past 2 days I have been calling and calling never get to resolve the problem as I had to buy a lot of airtime.which annoyed but today when I called Kyle received and he promised to call me back if my airtime finish.he help me solve my Meter problem. And when my airtime finished, he keep his promise and made sure everything was fine 🙂
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Anonymous
1 reviews | Active since Jan 2020
4 Apr 2023, 09:09
Terrible customer service
We are extremely dissatisfied with the manner in which this company operates. We had a terrible tenant whom we had no control over, among other things he installed a citiq meter on our property that had been registered to his parents' house, consequently he had been receiving the reimbur*****ts. With a lot of effort we managed to get the tenant out almost 2 years ago, and I am now living on the smallholding myself. This previous tenant has still been receiving the reimbur*****ts and is refusing to pay it back to us. We have been trying for months to get this corrected but emails have been ignored by Citiq, they have answered some Whatsapp messages but have been very unhelpful and every time they have more hoops for us to jump through. What is upsetting is that anyone who has a citiq meter number can register to receive the reimbur*****t, but to change this to the rightful owner of the property is almost impossible. We have no choice but to remove this meter and use another company, since we've been losing thousands of rands and really want this ex tenant out of our lives now.
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Anonymous
1 reviews | Active since Jan 2020
4 Apr 2023, 09:09
Terrible customer service
We are extremely dissatisfied with the manner in which this company operates. We had a terrible tenant whom we had no control over, among other things he installed a citiq meter on our property that had been registered to his parents' house, consequently he had been receiving the reimbur*****ts. With a lot of effort we managed to get the tenant out almost 2 years ago, and I am now living on the smallholding myself. This previous tenant has still been receiving the reimbur*****ts and is refusing to pay it back to us. We have been trying for months to get this corrected but emails have been ignored by Citiq, they have answered some Whatsapp messages but have been very unhelpful and every time they have more hoops for us to jump through. What is upsetting is that anyone who has a citiq meter number can register to receive the reimbur*****t, but to change this to the rightful owner of the property is almost impossible. We have no choice but to remove this meter and use another company, since we've been losing thousands of rands and really want this ex tenant out of our lives now.
0
Replies (0)HM
Hope M
1 reviews | Active since Jan 2020
13 Oct 2020, 10:23
Defamation of Character and fraudulent invoice imposed on me
So I leased a property through Citiq Properties. I was on holiday during December 2018 when I received an email from Citiq informing me that I had to evacuate the premises by end of January 2019 as the property was sold. On the 28th of December 2018,I sent an email to Citiq requesting for an extention as I was not around and wouldn't be able to get a place by the end of January 2019. I also requested the turn around time for my deposit repayment as I would need my deposit to pay for the new place soonest. I then got a responds from Ben on the 7th notifying me that deposit repayment is made 14-21 working days after moving out. I told them this wouldn't work for me as they had given me short notice to move out and wouldn't have money to pay for a new place without the deposit. With that said they couldn't reason with me. I had not paid my rental for January and my partner who I was staying with called Citiq and spoke to Justin. He explained to Justin that we could not pay the rental for January as we needed this to pay for the new place. He then asked Justin if we could use our deposit as rental for the month and top it up as the rental had gone up. He agreed and we paid R1500 to complete January's rental and this covered the extra costs for water, electricity and sewage. We moved out at the end of January 2019 but to my surprised I was charged for February 2019s rental and handed over to the lawyers. What is this? Citiq told me the property was sold by the owner and I had to move out by end of January which I did so how am I then being charged for February? And as if that's not enough I'm being take to lawyers for final demands. Does Citiq want to defraud me or what? Claiming money from me when I was not in the property and claiming money for a property that was sold by their client and not in their care anymore? What sort of games are these? This is fraud and defamation of character and Citiq needs to sort this nonsense out. I will not have Credit Intel harrasing me for fails accusations. I have spoken to Credit Intel but as usual they are looking for where to crook money from as instructed by their client Citiq and refuse to do anything about the matter. I have sent Credit Intel all the correspondence but I see everyone is acting blind. I can never get a hold of Citiq Properties either. This nonsense needs to stop as I'm not up for all these crook fraud hide and seek games.
Helpful (0)
|Replies (0)HM
Hope M
1 reviews | Active since Jan 2020
13 Oct 2020, 10:23
Defamation of Character and fraudulent invoice imposed on me
So I leased a property through Citiq Properties. I was on holiday during December 2018 when I received an email from Citiq informing me that I had to evacuate the premises by end of January 2019 as the property was sold. On the 28th of December 2018,I sent an email to Citiq requesting for an extention as I was not around and wouldn't be able to get a place by the end of January 2019. I also requested the turn around time for my deposit repayment as I would need my deposit to pay for the new place soonest. I then got a responds from Ben on the 7th notifying me that deposit repayment is made 14-21 working days after moving out. I told them this wouldn't work for me as they had given me short notice to move out and wouldn't have money to pay for a new place without the deposit. With that said they couldn't reason with me. I had not paid my rental for January and my partner who I was staying with called Citiq and spoke to Justin. He explained to Justin that we could not pay the rental for January as we needed this to pay for the new place. He then asked Justin if we could use our deposit as rental for the month and top it up as the rental had gone up. He agreed and we paid R1500 to complete January's rental and this covered the extra costs for water, electricity and sewage. We moved out at the end of January 2019 but to my surprised I was charged for February 2019s rental and handed over to the lawyers. What is this? Citiq told me the property was sold by the owner and I had to move out by end of January which I did so how am I then being charged for February? And as if that's not enough I'm being take to lawyers for final demands. Does Citiq want to defraud me or what? Claiming money from me when I was not in the property and claiming money for a property that was sold by their client and not in their care anymore? What sort of games are these? This is fraud and defamation of character and Citiq needs to sort this nonsense out. I will not have Credit Intel harrasing me for fails accusations. I have spoken to Credit Intel but as usual they are looking for where to crook money from as instructed by their client Citiq and refuse to do anything about the matter. I have sent Credit Intel all the correspondence but I see everyone is acting blind. I can never get a hold of Citiq Properties either. This nonsense needs to stop as I'm not up for all these crook fraud hide and seek games.
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Replies (0)BN
Buhle N
1 reviews | Active since Jan 2020
4 Mar 2020, 06:05
They have to make up there mind . They will lose customers.
Citiq prepaid meter. This is a rep off. I buy eletricity for R600 which does not last a month. Most of the times my husband doesnot cook every day and l don't eat at home. Only the fridge is switched on. I don't use the washing machine. Yesterday we ate out breakfast and supper . 18:30 we were sleeping. My husband charged his phone l used the powerbank l changed at work. We used 7 units which are don't understand how.
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|Replies (0)BN
Buhle N
1 reviews | Active since Jan 2020
4 Mar 2020, 06:05
They have to make up there mind . They will lose customers.
Citiq prepaid meter. This is a rep off. I buy eletricity for R600 which does not last a month. Most of the times my husband doesnot cook every day and l don't eat at home. Only the fridge is switched on. I don't use the washing machine. Yesterday we ate out breakfast and supper . 18:30 we were sleeping. My husband charged his phone l used the powerbank l changed at work. We used 7 units which are don't understand how.
0
Replies (0)