Clear Debt Review
Verified Business
Clear Debt Review
Verified Business
293 Reviews (last 12 months)
Responds in 899 hours 1 min
Scores reflect the Overall AI Score for each category
AI Review Summary
Based on recent customer reviews, Clear Debt Review presents a deeply polarised customer experience. Customers who receive successful outcomes praise individual consultants by name for professionalism and efficiency. However, a recurring pattern of unresponsiveness after payment, unresolved cases lasting months or years, and failed refund requests significantly undermines trust. Communication breakdowns and billing disputes are persistent pain points that drag overall performance down.
Top Strengths:
- •Customer Service & Professional Guidance: Named consultants like Samuel Nyathi, Sophie Khoza, and Malcolm Phakathi receive consistent praise for professionalism, patience, and guiding clients through the debt review removal process successfully.
Service Quality Ratings
MetricScoreIndustry AvgBest in Class
Performance(last 12 months):
0Trustindex Rating
#26Ranked In Debt Management
899 hours 1 minuteAverage Time To Reply
-60 NPSRecommended: Unlikely
Replied to 14% of negative reviews
Typically takes less than 899 hours 1 min to reply
TrustIndex
0
Score
Ranking
#26
in Debt Management
Avg Reply
899 hours 1 minute
NPS Score
-60
Recommended: Unlikely
Replied to 14% of negative reviews
Typically takes less than 899 hours 1 min to reply
Review Distribution
4.1|293 Reviews
May '25 - Apr '26
5(76.8%)
4(0.4%)
3(0.4%)
2(0.7%)
1(21.8%)
5(76.8%)
4(0.4%)
3(0.4%)
2(0.7%)
1(21.8%)
Recent reviews (293)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceFZ
Frans Z
1 reviews | Active since Jan 2020
18 Mar 2026, 13:22
****mers
Unreliable Company I app**** for debt review removal everything went well they kept on engaging with me up until I finished up with the payment then they became Silent I sent countless mail i was sent an affidavit to sign at the police station which state the place where the court would be held I was then told to drop it or courier it then I should call Thandi Madi then they will update me with way forward I couriered the documents I got a call told on monday the 2nd I will get a feed back from them Ever since I haven't got any way forward from them no one @Katlego, Amanda and Thandi answers my call nor responds to my mails I am not asking for a refund because i know i won't get it it will be just a waste of time to follow on that with them. I just wish they would be helpful to people who need help not just to make people fools with money they work for.
Helpful (0)
|Replies (0)FZ
Frans Z
1 reviews | Active since Jan 2020
18 Mar 2026, 13:22
****mers
Unreliable Company I app**** for debt review removal everything went well they kept on engaging with me up until I finished up with the payment then they became Silent I sent countless mail i was sent an affidavit to sign at the police station which state the place where the court would be held I was then told to drop it or courier it then I should call Thandi Madi then they will update me with way forward I couriered the documents I got a call told on monday the 2nd I will get a feed back from them Ever since I haven't got any way forward from them no one @Katlego, Amanda and Thandi answers my call nor responds to my mails I am not asking for a refund because i know i won't get it it will be just a waste of time to follow on that with them. I just wish they would be helpful to people who need help not just to make people fools with money they work for.
0
Replies (0)LB
Lindiwe B
1 reviews | Active since Jan 2020
17 Mar 2026, 15:03
*****ster/****mers
They called proposed me for lesser monthly repayment, I started paying what they told me but the retailers were demanding their money some wanted to reposts my goods because the amount I was paying was not what retailers wanted. I had to pay by myself after telling them that they ****. I requested to be taken out because they did not fulfill their promise. They refused. I had to pay on my own because what they were deducting was not enough . They made me pay money before the agreement with retailers and I was left in arrears. They are not loyal. All they wanted was to get a customer out of lies. They are ****mers. How come they start deducting my money before they get into agreement with stores I was owing? They are *****sters to me. They failed to implement what they promised me yet they keep me under debt review for nothing. All my accounts are well paid. I never called them for help ,they called and I fell into their trap. ******.
Helpful (0)
|Replies (0)LB
Lindiwe B
1 reviews | Active since Jan 2020
17 Mar 2026, 15:03
*****ster/****mers
They called proposed me for lesser monthly repayment, I started paying what they told me but the retailers were demanding their money some wanted to reposts my goods because the amount I was paying was not what retailers wanted. I had to pay by myself after telling them that they ****. I requested to be taken out because they did not fulfill their promise. They refused. I had to pay on my own because what they were deducting was not enough . They made me pay money before the agreement with retailers and I was left in arrears. They are not loyal. All they wanted was to get a customer out of lies. They are ****mers. How come they start deducting my money before they get into agreement with stores I was owing? They are *****sters to me. They failed to implement what they promised me yet they keep me under debt review for nothing. All my accounts are well paid. I never called them for help ,they called and I fell into their trap. ******.
0
Replies (0)NZ
Nonkululeko Z
1 reviews | Active since Jan 2020
9 Mar 2026, 08:23
Clear Debt review -NO 1 *****STER Company in SA
I Paid them once off the R5000 - 2024, and never heard from them, -you can call all you want; they will not pick up. emails- no one response. GREATEST *****STERS wearing suits in an office space. MOGALE MORIRI, you are the worst LEGAL ADMINISTRATOR. -AMANDA NKOSI, I rate you 5 because you called when you had to. THE REST OF THIS COMPANY. In the name of "LEGAL- YOU ARE THE Worst ******! and DONT KNOW WHAT YOU ARE DOING!
Helpful (0)
|Replies (0)NZ
Nonkululeko Z
1 reviews | Active since Jan 2020
9 Mar 2026, 08:23
Clear Debt review -NO 1 *****STER Company in SA
I Paid them once off the R5000 - 2024, and never heard from them, -you can call all you want; they will not pick up. emails- no one response. GREATEST *****STERS wearing suits in an office space. MOGALE MORIRI, you are the worst LEGAL ADMINISTRATOR. -AMANDA NKOSI, I rate you 5 because you called when you had to. THE REST OF THIS COMPANY. In the name of "LEGAL- YOU ARE THE Worst ******! and DONT KNOW WHAT YOU ARE DOING!
0
Replies (0)S
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YM
Yvonne M
1 reviews | Active since Jan 2020
25 Feb 2026, 10:08
Angry Client
I am very disappointed in their service , they communicate with you to get you to sign up once they start getting the payment they completely ignore your calls nor respond to emails . I was assisted by Samuel Nyathi . No response from him either . Do not give them your money . All I want now is my money back . 😡
Helpful (0)
|Replies (0)YM
Yvonne M
1 reviews | Active since Jan 2020
25 Feb 2026, 10:08
Angry Client
I am very disappointed in their service , they communicate with you to get you to sign up once they start getting the payment they completely ignore your calls nor respond to emails . I was assisted by Samuel Nyathi . No response from him either . Do not give them your money . All I want now is my money back . 😡
0
Replies (0)NM
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