CM
Club Motors Fountains Arc
Unclaimed Business
CM
Club Motors Fountains Arc
Unclaimed Business
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
-67
Recommended: Unlikely
Review Distribution
2.3|3 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Club Motors Fountains Arc
Club Motors Fountains Arc has a TrustIndex of 0 out of 10 on Hellopeter, based on 3 reviews in the last 12 months. Hellopeter has tracked Club Motors Fountains Arc across 12 total reviews. How is the TrustIndex calculated? →
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceKM
Khanyisa M
1 reviews | Active since Jan 2020
23 Jan 2026, 06:48
STAY AWAY!!!!
If your insurer refers you to this company, do yourself a favour and request an alternative. I have had the worst experience with these people. An absolute nightmare. I took my car in for repairs and in the process of fixing it, they broke something in my boot that was completely unrelated to what I had taken my car in for. It has since been a nightmare of back and forth trying to get them to fix this mess. They are unresponsive. If I could give them a zero, I would! STAY AWAY!!!
Helpful (0)
|Replies (0)KM
Khanyisa M
1 reviews | Active since Jan 2020
23 Jan 2026, 06:48
STAY AWAY!!!!
If your insurer refers you to this company, do yourself a favour and request an alternative. I have had the worst experience with these people. An absolute nightmare. I took my car in for repairs and in the process of fixing it, they broke something in my boot that was completely unrelated to what I had taken my car in for. It has since been a nightmare of back and forth trying to get them to fix this mess. They are unresponsive. If I could give them a zero, I would! STAY AWAY!!!
0
Replies (0)JK
Jan K
1 reviews | Active since Jan 2020
23 Sept 2025, 11:53
Poor workmanship. These guys have pride in their work
Very poor workmanship. Wouldn't recommend club motors fountains panelbeaters to any one. No quality control on their side before vehicles are delivered to customers. Vehicle repaired and delivered to me with Running paint marks, lots of fish eyes/ bubbles that burst leaving holes in paint. Where vehicle was welded on loadbin it is not even painted.white bakkie delivered with black paint on loadbin and raw metal marks where welded. Body line not straight. Bad finishing. Didn't accept the vehicle. Almost 2 weeks later vehicle is ready for collection again. Same ****. Better than the previous attempt but still a mess. Now pant work seems to be not sprayed properly. Black paint showing under neath the white paint, not shiny but dull. BLACK plastics by wheel arches full of white spray. Loadbin painted white but still raw metal not painted. Really a mess. STAY AWAY FROM THEM
Helpful (0)
|Replies (0)JK
Jan K
1 reviews | Active since Jan 2020
23 Sept 2025, 11:53
Poor workmanship. These guys have pride in their work
Very poor workmanship. Wouldn't recommend club motors fountains panelbeaters to any one. No quality control on their side before vehicles are delivered to customers. Vehicle repaired and delivered to me with Running paint marks, lots of fish eyes/ bubbles that burst leaving holes in paint. Where vehicle was welded on loadbin it is not even painted.white bakkie delivered with black paint on loadbin and raw metal marks where welded. Body line not straight. Bad finishing. Didn't accept the vehicle. Almost 2 weeks later vehicle is ready for collection again. Same ****. Better than the previous attempt but still a mess. Now pant work seems to be not sprayed properly. Black paint showing under neath the white paint, not shiny but dull. BLACK plastics by wheel arches full of white spray. Loadbin painted white but still raw metal not painted. Really a mess. STAY AWAY FROM THEM
0
Replies (0)WS
Wimpie S
1 reviews | Active since Jan 2020
6 May 2025, 06:40
Very Happy
My front bumper on my Ford Ecosport got ********** when I accidentally drove over a curb. Through Outsurance, I got sent to Club Motors Fountains Arc. The staff were incredibly friendly and courteous. After about two weeks, I got my car back and everything looks good as new. The bodywork looks perfect and the spray they did matches the rest of the car exactly. I'm very happy with the results.
Helpful (0)
|Replies (0)WS
Wimpie S
1 reviews | Active since Jan 2020
6 May 2025, 06:40
Very Happy
My front bumper on my Ford Ecosport got ********** when I accidentally drove over a curb. Through Outsurance, I got sent to Club Motors Fountains Arc. The staff were incredibly friendly and courteous. After about two weeks, I got my car back and everything looks good as new. The bodywork looks perfect and the spray they did matches the rest of the car exactly. I'm very happy with the results.
0
Replies (0)GH
Gareth H
1 reviews | Active since Jan 2020
3 Jun 2022, 11:30
Club Motors Fountains Arc - Bad Customer Service. Poor Workmanship.
Bad Customer Service. Poor Workmanship. Handed my vehicle over to the repairer, Club Motors Fountains ARC, in perfect working condition. 3KM's and 2 weeks later, I collected my Car with : - Left Front Xenon Module / driver not working at all. - Left front Light not Fitted in line with front right light (BASIC Alignment) - Glue on right front Door (which was blended) - Clear circular Buff marks on the bonnet (which was resprayed) - Large Dull spots on both front doors (Blended) - Paint run's on left front door (Seems like the base coat according to staff) - Uneven base coat covering on front left bumper, as light streaks are visible. - Polish residue visible in nooks and crannies. Front left Xenon Module recorded an Error in-between delivery and Collection km readings. It Got Damaged at the Repairer for which they now take NO responsibility. I do NOT Recommend this repairer.
Helpful (0)
|Replies (0)GH
Gareth H
1 reviews | Active since Jan 2020
3 Jun 2022, 11:30
Club Motors Fountains Arc - Bad Customer Service. Poor Workmanship.
Bad Customer Service. Poor Workmanship. Handed my vehicle over to the repairer, Club Motors Fountains ARC, in perfect working condition. 3KM's and 2 weeks later, I collected my Car with : - Left Front Xenon Module / driver not working at all. - Left front Light not Fitted in line with front right light (BASIC Alignment) - Glue on right front Door (which was blended) - Clear circular Buff marks on the bonnet (which was resprayed) - Large Dull spots on both front doors (Blended) - Paint run's on left front door (Seems like the base coat according to staff) - Uneven base coat covering on front left bumper, as light streaks are visible. - Polish residue visible in nooks and crannies. Front left Xenon Module recorded an Error in-between delivery and Collection km readings. It Got Damaged at the Repairer for which they now take NO responsibility. I do NOT Recommend this repairer.
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
18 Apr 2016, 10:41
Dissatisfied with brake pads and discs installed
When i took my car for oil and brake fluid servicing in October 2015, i was offered front and rear brake pads and discs for mahala, and advised that i can only pay for labour ,it sounded too good to be true but I thought why not? Hardly 2/3 weeks, my car started leaking oil, i took it back to them because i didn't understand why my car would leak oil just after they did an oil service, they told me that it wasn't them who caused the leak. I had to pay to repair the leak. And now, hardly 5 months after doing that service and fitting the brake pads, my car is making a sound when i brake , a sign that the brake pad i fitted 5 months ago are finished. I've only traveled less that 20 000 km, how can that be?
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
18 Apr 2016, 10:41
Dissatisfied with brake pads and discs installed
When i took my car for oil and brake fluid servicing in October 2015, i was offered front and rear brake pads and discs for mahala, and advised that i can only pay for labour ,it sounded too good to be true but I thought why not? Hardly 2/3 weeks, my car started leaking oil, i took it back to them because i didn't understand why my car would leak oil just after they did an oil service, they told me that it wasn't them who caused the leak. I had to pay to repair the leak. And now, hardly 5 months after doing that service and fitting the brake pads, my car is making a sound when i brake , a sign that the brake pad i fitted 5 months ago are finished. I've only traveled less that 20 000 km, how can that be?
0
Replies (0)AS
Attie S
1 reviews | Active since Jan 2020
23 Dec 2015, 09:48
Useless
Walked around your entire dealership for 10 minutes and was greeted by no one but your receptionist. All while your staff happily serve each other coffee and make every effort to not make eye contact with me. <br> <br> I can assure you that you are not doing me any favours.<br> <br> I am happy to rather go and blow a load of cash at Merc.
Helpful (0)
|Replies (0)AS
Attie S
1 reviews | Active since Jan 2020
23 Dec 2015, 09:48
Useless
Walked around your entire dealership for 10 minutes and was greeted by no one but your receptionist. All while your staff happily serve each other coffee and make every effort to not make eye contact with me. <br> <br> I can assure you that you are not doing me any favours.<br> <br> I am happy to rather go and blow a load of cash at Merc.
0
Replies (0)MM
Mpumelelo M
1 reviews | Active since Jan 2020
9 Nov 2015, 11:03
Service champion
I purchased a vehicle early in September this year and i was assisted by a gentleman by the name of andrew, he was very effiecient. The vehicle i wanted was perfect, every question i had i emailed him he answered promptly, he was even prepared to drive to joburg auckland park for a test drive and he definately did. I had a problem of not being able to come collect the car papers because of work constrains and when i emailed him he said \a plan will be made"and to my surprise he managed to come all the way from pretoria to bring me my car papers"
Helpful (0)
|Replies (0)MM
Mpumelelo M
1 reviews | Active since Jan 2020
9 Nov 2015, 11:03
Service champion
I purchased a vehicle early in September this year and i was assisted by a gentleman by the name of andrew, he was very effiecient. The vehicle i wanted was perfect, every question i had i emailed him he answered promptly, he was even prepared to drive to joburg auckland park for a test drive and he definately did. I had a problem of not being able to come collect the car papers because of work constrains and when i emailed him he said \a plan will be made"and to my surprise he managed to come all the way from pretoria to bring me my car papers"
0
Replies (0)DM
Daniel M
1 reviews | Active since Jan 2020
14 Oct 2015, 14:44
Bad Customer Service - Club Motors Fountains
This text has ben copied from the BMW Website: \Only after it has undergone extensive visual and technical inspections by our specialists does a pre-owned vehicle receive the Premium Selection certificate: for 100% premium quality and uncompromising reliability."<br> <br> *Unfortunately experienced the opposite at Club Motors Fountains*<br> <br> The vehicle had stone chips on the bonnet"
Helpful (0)
|Replies (0)DM
Daniel M
1 reviews | Active since Jan 2020
14 Oct 2015, 14:44
Bad Customer Service - Club Motors Fountains
This text has ben copied from the BMW Website: \Only after it has undergone extensive visual and technical inspections by our specialists does a pre-owned vehicle receive the Premium Selection certificate: for 100% premium quality and uncompromising reliability."<br> <br> *Unfortunately experienced the opposite at Club Motors Fountains*<br> <br> The vehicle had stone chips on the bonnet"
0
Replies (0)