Secure parking while on holiday. complete lie.

I recently visited Club Mykonos resort for 4 days. I parked my vehicle in the parking they designated to the flat that i stayed in. when i came to my vehicle on the morning Wednesday 25 March 2026 i discovered significant damage to the left side of my vehicle, i then reported the incident to reception who called security and made me write out an incident report, the lady also walked me to my vehicle to take pictures and advised that they would check surveillance cameras then give me feedback. i followed up numerous times as i received no feedback and i also walked through the parking to see that there are no security cameras where i am parked, until i checked out and left the resort. on Thursday 26 March 2026 when i arrived at home i called in and i was transferred to a gentlemen who only introduced himself as Mr. Geldenhys. Mr. Geldenhys confirms that my vehicle was not damaged in the parking after apparently checking all angles of the footage and politely asks if there is anything else he can help me with. This was a shock to me as i have always experienced the best service from this resort, until i have an actual complaint. They then treat you like a ******** and insinuate that you are dishonest. why lie about camera footage and why try to worm yourself out of taking any kind of responsibility? This is grossly disappointing and changes my entire perspective. when i go on vacation to destress i do not expect to leave more stressed with expenses of repairing a vehicle that assumed was parked safely.