CJ
CMH Jaguar Land rover Menlyn
Unclaimed Business
CJ
CMH Jaguar Land rover Menlyn
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About CMH Jaguar Land rover Menlyn
CMH Jaguar Land rover Menlyn has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked CMH Jaguar Land rover Menlyn across 11 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceDM
Duma M
1 reviews | Active since Jan 2020
31 Jan 2026, 09:06
Complaint Regarding Defective Proton X70 Purchased on 17 July 2025
I am writing this review to express my ongoing frustration regarding the problems I have experienced with my Proton X70, which I have already reported through the appropriate channels. Despite reporting these issues, the problems have not been fully resolved, and this has significantly affected my confidence in the vehicle and the after-sales support. The issues I reported include recurring faults that impact the vehicle’s reliability and overall driving experience. What is most disappointing is the lack of a permanent solution and clear communication regarding the root cause of the problems. A customer should not have to repeatedly report the same issues.
Helpful (0)
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Duma M
1 reviews | Active since Jan 2020
31 Jan 2026, 09:06
Complaint Regarding Defective Proton X70 Purchased on 17 July 2025
I am writing this review to express my ongoing frustration regarding the problems I have experienced with my Proton X70, which I have already reported through the appropriate channels. Despite reporting these issues, the problems have not been fully resolved, and this has significantly affected my confidence in the vehicle and the after-sales support. The issues I reported include recurring faults that impact the vehicle’s reliability and overall driving experience. What is most disappointing is the lack of a permanent solution and clear communication regarding the root cause of the problems. A customer should not have to repeatedly report the same issues.
0
Replies (0)LK
Lesego K
1 reviews | Active since Jan 2020
16 Apr 2025, 09:17
Bad customer service JLR menlyn
We bought a Jaguar E-pace 8 months ago and there are constantly issues with this car.And within the past 6 months we have made multiple trips back and forth to the workshop. The car is currently sitting in the workshop,stripped waiting (for the past six weeks) for a part coming from UK! What's more frustrating is that JLRSA keeps on sending me irritating courtesy emails but they can't provide the specific date of when the repairs will be completed .I am so deeply disappointed. Would I buy another JLR cars?NO NO NO I am currently shopping around for something more reliable.
Helpful (0)
|Replies (0)LK
Lesego K
1 reviews | Active since Jan 2020
16 Apr 2025, 09:17
Bad customer service JLR menlyn
We bought a Jaguar E-pace 8 months ago and there are constantly issues with this car.And within the past 6 months we have made multiple trips back and forth to the workshop. The car is currently sitting in the workshop,stripped waiting (for the past six weeks) for a part coming from UK! What's more frustrating is that JLRSA keeps on sending me irritating courtesy emails but they can't provide the specific date of when the repairs will be completed .I am so deeply disappointed. Would I buy another JLR cars?NO NO NO I am currently shopping around for something more reliable.
0
Replies (0)NN
WM
Winnie M
1 reviews | Active since Jan 2020
12 Dec 2024, 04:40
Land Rover Menlyn arrogant disservice
I have been servicing my car at the Land Rover Menlyn branch for the past two years. Last year, I started experiencing issues with my battery, which they replaced. My motor plan expired in July 2024, and I continued to have battery issues. I only remembered to complain about the battery in August 2024. Michelle Botha informed me that since my warranty expired in July 2024, any warranty for parts or services performed while I had an active plan was no longer valid. On December 3, 2024, my car broke down and was towed to the Menlyn dealership. I was told I needed to pay R3300 for diagnostics before a detailed report could be issued for the fault causing the "gearbox not in park" error message. A week later, I was informed that the battery needed to be replaced, which was the cause of all the issues. I would like assistance in resolving my complaint regarding Land Rover Menlyn's refusal to replace my battery, as it should still be under warranty.
Helpful (0)
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Winnie M
1 reviews | Active since Jan 2020
12 Dec 2024, 04:40
Land Rover Menlyn arrogant disservice
I have been servicing my car at the Land Rover Menlyn branch for the past two years. Last year, I started experiencing issues with my battery, which they replaced. My motor plan expired in July 2024, and I continued to have battery issues. I only remembered to complain about the battery in August 2024. Michelle Botha informed me that since my warranty expired in July 2024, any warranty for parts or services performed while I had an active plan was no longer valid. On December 3, 2024, my car broke down and was towed to the Menlyn dealership. I was told I needed to pay R3300 for diagnostics before a detailed report could be issued for the fault causing the "gearbox not in park" error message. A week later, I was informed that the battery needed to be replaced, which was the cause of all the issues. I would like assistance in resolving my complaint regarding Land Rover Menlyn's refusal to replace my battery, as it should still be under warranty.
0
Replies (0)HC
Herman C
1 reviews | Active since Jan 2020
27 Sept 2024, 14:19
Great brand poor service
I bought a Jaguar E Pace in 2018. My experience with servicing the vehicle seems that the service department doesn’t know everything about the vehicle. This week is the second time that we take the car in with a big issue and the computer tells the mechanic nothing is wrong with the car. The previous time the problem was only diagnosed after the warranty lapsed; yet no acknowledgment that they’ve been wrong all along long and it was a big issue: the car would switch off unannounced in traffic. This time the car lost power to the point of 70km/hr on the open road. Yet the computer says nothing was wrong at all. I’m imagining stuff, until the mechanics catch up with the problem. A great brand messed up by very poor service.
Helpful (0)
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Herman C
1 reviews | Active since Jan 2020
27 Sept 2024, 14:19
Great brand poor service
I bought a Jaguar E Pace in 2018. My experience with servicing the vehicle seems that the service department doesn’t know everything about the vehicle. This week is the second time that we take the car in with a big issue and the computer tells the mechanic nothing is wrong with the car. The previous time the problem was only diagnosed after the warranty lapsed; yet no acknowledgment that they’ve been wrong all along long and it was a big issue: the car would switch off unannounced in traffic. This time the car lost power to the point of 70km/hr on the open road. Yet the computer says nothing was wrong at all. I’m imagining stuff, until the mechanics catch up with the problem. A great brand messed up by very poor service.
0
Replies (0)DK
Dineo K
1 reviews | Active since Jan 2020
21 Aug 2024, 11:59
Bad customer service at Land Rover Menlyn
I have experiencing poor service at this branch for the past 4 months. I took my car in for service in April and gave them a list of things to check, it took them over a month to get parts they didn’t even give a courtesy car so I had to pay for a rental deposit as they claimed they didn’t have cars for customers( only because I’m a young black woman I was not taken seriously). After I got my car back it now had new issues which were not there when I first took it in, I took it back to them for the 2nd time and they still told me about parts and even though I told them I was not comfortable driving the car in that state they insisted it was safe to do so, I finally got an appointment to bring the car back in for the 3rd to correct what they messed up. My car has been with them since Monday, since yesterday I have been calling to get feedback but the customer consultant never got back to me until today after I called several times, now they still haven’t fixed the problem and they claim it’s something else. Please help as I am frustrated and distraught about the service I’m receiving from them.
Helpful (0)
|Replies (0)DK
Dineo K
1 reviews | Active since Jan 2020
21 Aug 2024, 11:59
Bad customer service at Land Rover Menlyn
I have experiencing poor service at this branch for the past 4 months. I took my car in for service in April and gave them a list of things to check, it took them over a month to get parts they didn’t even give a courtesy car so I had to pay for a rental deposit as they claimed they didn’t have cars for customers( only because I’m a young black woman I was not taken seriously). After I got my car back it now had new issues which were not there when I first took it in, I took it back to them for the 2nd time and they still told me about parts and even though I told them I was not comfortable driving the car in that state they insisted it was safe to do so, I finally got an appointment to bring the car back in for the 3rd to correct what they messed up. My car has been with them since Monday, since yesterday I have been calling to get feedback but the customer consultant never got back to me until today after I called several times, now they still haven’t fixed the problem and they claim it’s something else. Please help as I am frustrated and distraught about the service I’m receiving from them.
0
Replies (0)KD
Kay D
1 reviews | Active since Jan 2020
24 Jun 2024, 13:52
Poor workmanship and poor service
I took my car in to Land Rover Menlyn for an issue with the battery and they checked everything and gave me a report with everything in good order and also highlighted what was replaced. They also took my car for a test drive but failed to pick up that my engine mountings have failed. A few days later I took my car in at Land Rover Sandton for a 165 point check and the engine mountings were reported to be faulty, so that lead to my motor plan extension to have existing faults. If you go there, you will regret it
Helpful (0)
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Kay D
1 reviews | Active since Jan 2020
24 Jun 2024, 13:52
Poor workmanship and poor service
I took my car in to Land Rover Menlyn for an issue with the battery and they checked everything and gave me a report with everything in good order and also highlighted what was replaced. They also took my car for a test drive but failed to pick up that my engine mountings have failed. A few days later I took my car in at Land Rover Sandton for a 165 point check and the engine mountings were reported to be faulty, so that lead to my motor plan extension to have existing faults. If you go there, you will regret it
0
Replies (0)DK
Dineo K
1 reviews | Active since Jan 2020
8 May 2024, 12:38
Bad service at Land Rover menlyn
I took my car in for service on the 24th April 2024 at Land Rover Menlyn, when I got there I explained to the service consultant what issues I had with the car that needed to be checked. Later that day I called them to ask if the car was done and asked why I didn’t get any feedback and they told me they are still busy with the car I will get it Friday. Friday I get a call that the part required to repair the issue has to be ordered in London and they arranging a car for me, only to find out that I have to pay a deposit for the car hired which is an expense I didn’t prepare for; I then explained to them that I need a car as my job requires me to travel to remote sites. They insisted that they don’t have cars to lend and I have to take the rental and pay the R2000 deposit, I have had the car for over a car now but I can’t travel to remote sites as we need SUVs or 4x4 to travel on our sites. So the car was hired for 7 days and today they call again saying they’re coming to take it and I have to pay another R2000 to get another hired car.how do I resolve this?
Helpful (0)
|Replies (0)DK
Dineo K
1 reviews | Active since Jan 2020
8 May 2024, 12:38
Bad service at Land Rover menlyn
I took my car in for service on the 24th April 2024 at Land Rover Menlyn, when I got there I explained to the service consultant what issues I had with the car that needed to be checked. Later that day I called them to ask if the car was done and asked why I didn’t get any feedback and they told me they are still busy with the car I will get it Friday. Friday I get a call that the part required to repair the issue has to be ordered in London and they arranging a car for me, only to find out that I have to pay a deposit for the car hired which is an expense I didn’t prepare for; I then explained to them that I need a car as my job requires me to travel to remote sites. They insisted that they don’t have cars to lend and I have to take the rental and pay the R2000 deposit, I have had the car for over a car now but I can’t travel to remote sites as we need SUVs or 4x4 to travel on our sites. So the car was hired for 7 days and today they call again saying they’re coming to take it and I have to pay another R2000 to get another hired car.how do I resolve this?
0
Replies (0)