

CMH Kempster Ford Gezina
Jul '25 - Jun '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Terrible the quality cars selling to the public. My daughter bought a car there 2 and a half years ago. Problems after the other. She already spent about 50000 on her car, still faulty. Never again buying from them.
1 reviews | Active since Jan 2020
Terrible the quality cars selling to the public. My daughter bought a car there 2 and a half years ago. Problems after the other. She already spent about 50000 on her car, still faulty. Never again buying from them.
1 reviews | Active since Jan 2020
BE AWARE!!If i could give 0 stars i would.Very professional and at first glance receive very good service.But after having my bakkie there for it's service i was called because the technician wanted to replace thousand of rands of parts on my vehicle,i asked for pictures and after waiting hours i didn't receive it and decided to decline the repairs.Then i went ahead and drove my vehicle straight to a reputable Ford mechanic and was told that parts did not need replaced at all!!This is theft and does not look very good on CMH Gezina Ford at all!
1 reviews | Active since Jan 2020
BE AWARE!!If i could give 0 stars i would.Very professional and at first glance receive very good service.But after having my bakkie there for it's service i was called because the technician wanted to replace thousand of rands of parts on my vehicle,i asked for pictures and after waiting hours i didn't receive it and decided to decline the repairs.Then i went ahead and drove my vehicle straight to a reputable Ford mechanic and was told that parts did not need replaced at all!!This is theft and does not look very good on CMH Gezina Ford at all!
1 reviews | Active since Jan 2020
Hello I am texting to Hello Peter because of the frustration i have from Gezina CMH.I TOOK MY SISTER THERE A MONTH AGO AND SHE APP**** FOR A CAR.EVEN BEFORE THE DEAL WAS APPROVED MEAAND THE SALES PERSON TSHEPO HAD AGREED ON THE SPOTTERS FEE WHICH WAS R5000 BECAUSE SHE WAS BUYING A FORD TERRITORY.OF WHICH THE APPLICATION WAS APPROVED BUT SINCE THEN THE SALES PERSON HAS BEEN GIVEN ME A RUN AROUND TO A POINT WERE HE SAID HE WOULD PAY ME FROM HIS POCKET.I ESCALATED THE MATTER TO THE MANAGER LORIE BUT AGAIN HE GAVE ME A RUN AROUND FOR A WEEK UNTIL HE REFFERED ME BACK TO TSHEPO HE SAID I SHOULD GO AND TALK TO TSHEPO .SEEING THAT I WAS NOT GETTING HELP FROM THE MANAGER I ESCALATED THE ISSUE TO THE DEALER PRINCIPAL LOUI WHOM ITS BEEN 3DAYS THE LAST TIME HE TEXTED ME HE SAID PIERE THE MANAGER IS INVESTIGATING THE ISSUE.I HAVE EVERYTHING IN RECORD ON MY WHATSAPP I AM TIRIED. IF I DID NOT NEED THE MONEY I WOULDVE JUST GIVEN WITH THE KIND OF TREATMENT I AM BEING BY FORD GEZINA
1 reviews | Active since Jan 2020
Hello I am texting to Hello Peter because of the frustration i have from Gezina CMH.I TOOK MY SISTER THERE A MONTH AGO AND SHE APP**** FOR A CAR.EVEN BEFORE THE DEAL WAS APPROVED MEAAND THE SALES PERSON TSHEPO HAD AGREED ON THE SPOTTERS FEE WHICH WAS R5000 BECAUSE SHE WAS BUYING A FORD TERRITORY.OF WHICH THE APPLICATION WAS APPROVED BUT SINCE THEN THE SALES PERSON HAS BEEN GIVEN ME A RUN AROUND TO A POINT WERE HE SAID HE WOULD PAY ME FROM HIS POCKET.I ESCALATED THE MATTER TO THE MANAGER LORIE BUT AGAIN HE GAVE ME A RUN AROUND FOR A WEEK UNTIL HE REFFERED ME BACK TO TSHEPO HE SAID I SHOULD GO AND TALK TO TSHEPO .SEEING THAT I WAS NOT GETTING HELP FROM THE MANAGER I ESCALATED THE ISSUE TO THE DEALER PRINCIPAL LOUI WHOM ITS BEEN 3DAYS THE LAST TIME HE TEXTED ME HE SAID PIERE THE MANAGER IS INVESTIGATING THE ISSUE.I HAVE EVERYTHING IN RECORD ON MY WHATSAPP I AM TIRIED. IF I DID NOT NEED THE MONEY I WOULDVE JUST GIVEN WITH THE KIND OF TREATMENT I AM BEING BY FORD GEZINA
1 reviews | Active since Jan 2020
Took Ford figo for service, only needed service and checking of headlight. Got a quotation of R21k, a cracked windscreen which is taking forever to investigate. I have a new battery quoted an fitted on by technician who didn't even comfirm with me that can they change the battery an now the battery light is on and I cnt drive the car and no one seems to care. Very bad service I received from that branch. Had to sleep outside my home as my house key was in the car, because they decided not to pick us up when we were fetching the car, we had to get the car the following day. What is upsetting is that I was the one who was keeping tabs on them
1 reviews | Active since Jan 2020
Took Ford figo for service, only needed service and checking of headlight. Got a quotation of R21k, a cracked windscreen which is taking forever to investigate. I have a new battery quoted an fitted on by technician who didn't even comfirm with me that can they change the battery an now the battery light is on and I cnt drive the car and no one seems to care. Very bad service I received from that branch. Had to sleep outside my home as my house key was in the car, because they decided not to pick us up when we were fetching the car, we had to get the car the following day. What is upsetting is that I was the one who was keeping tabs on them
1 reviews | Active since Jan 2020
In October last year(2024)I took my Ford fiesta 2015 model in for repairs at Ford Gezina,my car had an issue with the tie rod end and the water leakage,I received a Quatation amounting to R24 300 for both faults,the car came back three days after with the water leakage still not fixed,I took the car back and two weeks after same thing,took it back again and according to them it was fixed again,two months later same thing which now ruined my top gasket,today I am without a car because Ford couldn’t fix what they had too,I am so sad because I spent a lot of money trying to fix my car with them having hope and trusting them that they would.
1 reviews | Active since Jan 2020
In October last year(2024)I took my Ford fiesta 2015 model in for repairs at Ford Gezina,my car had an issue with the tie rod end and the water leakage,I received a Quatation amounting to R24 300 for both faults,the car came back three days after with the water leakage still not fixed,I took the car back and two weeks after same thing,took it back again and according to them it was fixed again,two months later same thing which now ruined my top gasket,today I am without a car because Ford couldn’t fix what they had too,I am so sad because I spent a lot of money trying to fix my car with them having hope and trusting them that they would.
1 reviews | Active since Jan 2020
Very unhappy with the service I received from Ford(Gezina)I took in my car in August 2024,for three reasons:1.Tie Rod of which I paid R14 344,53,2.water leakage of which I paid R8146,43 and derive of the car which was R4000,the tie Rod issue was resolved but the water leakage to date is still giving problems,from the first day my car came back from Ford there was an issue on the car,I asked them to get it fixed as the engine light was still on even after the leakage was dealt with but a week later the same issue,I took it back again on my petrol expense explaining to them that the car still had a leakage issue,to date my car still leaks and Ford is not willing to take accountability instead everytime I get there the staff gives me attitude which is quite uncomfortable,I asked them to put themselves in my shoes just for once,paying so much money but having the same problem not resolved,if I knew that this would happen I wouldn’t have let them work on my car in the first place,it’s either thier technician doesn’t know what his doing or they just can’t figure out what is the issue with the car,the staff are confident in saying I should sell my Ford (2015) model because it’s old,which makes me wonder if they could really fix the water leakage which my car had,I’ve been taking the car back and forth and now I’m just tired,they’ve failed me,the money I spent trying to get my car fixed professionally was just a waste of money😕
1 reviews | Active since Jan 2020
Very unhappy with the service I received from Ford(Gezina)I took in my car in August 2024,for three reasons:1.Tie Rod of which I paid R14 344,53,2.water leakage of which I paid R8146,43 and derive of the car which was R4000,the tie Rod issue was resolved but the water leakage to date is still giving problems,from the first day my car came back from Ford there was an issue on the car,I asked them to get it fixed as the engine light was still on even after the leakage was dealt with but a week later the same issue,I took it back again on my petrol expense explaining to them that the car still had a leakage issue,to date my car still leaks and Ford is not willing to take accountability instead everytime I get there the staff gives me attitude which is quite uncomfortable,I asked them to put themselves in my shoes just for once,paying so much money but having the same problem not resolved,if I knew that this would happen I wouldn’t have let them work on my car in the first place,it’s either thier technician doesn’t know what his doing or they just can’t figure out what is the issue with the car,the staff are confident in saying I should sell my Ford (2015) model because it’s old,which makes me wonder if they could really fix the water leakage which my car had,I’ve been taking the car back and forth and now I’m just tired,they’ve failed me,the money I spent trying to get my car fixed professionally was just a waste of money😕
1 reviews | Active since Jan 2020
Took my ford EcoSport for a diagnosis because when starting the car it would require that I switch the car on first switch off then second time the car would start. When moving it would delay taking gears but once it moves all is fine. We took it to Ford cause we didn't want to drive the car only to find that we are demaging it more. I chose them because I believe they are specialists to ford rather than using back door mechanic. I drove the car there and it was okay the delaying of gears was not that bad. The quote was too high and I declined fixing the car but paid for diagnosis. When we collected the car to our suprise the car could no longer move at all. Their excuse is our car already had fault and it needs new clutch. I didn't dispute their diagnosis our issue is the fact that the car can't move anymore and they refused to take accountability they push blame to us that the car was eventually gonna stop. Which I don't understand because if we could drive it to their shop why we couldn't drive it back home. They have no respect for customers and have no manners to solve problems instead they kept arguing. They eventually agreed to tow the car here and I'm seating with the car that cannot move. Which means if I want to take it to mechanic I must hire a tow truck. Never again will I buy ford in my life.
1 reviews | Active since Jan 2020
Took my ford EcoSport for a diagnosis because when starting the car it would require that I switch the car on first switch off then second time the car would start. When moving it would delay taking gears but once it moves all is fine. We took it to Ford cause we didn't want to drive the car only to find that we are demaging it more. I chose them because I believe they are specialists to ford rather than using back door mechanic. I drove the car there and it was okay the delaying of gears was not that bad. The quote was too high and I declined fixing the car but paid for diagnosis. When we collected the car to our suprise the car could no longer move at all. Their excuse is our car already had fault and it needs new clutch. I didn't dispute their diagnosis our issue is the fact that the car can't move anymore and they refused to take accountability they push blame to us that the car was eventually gonna stop. Which I don't understand because if we could drive it to their shop why we couldn't drive it back home. They have no respect for customers and have no manners to solve problems instead they kept arguing. They eventually agreed to tow the car here and I'm seating with the car that cannot move. Which means if I want to take it to mechanic I must hire a tow truck. Never again will I buy ford in my life.
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