CK
CMH Kempster Ford Gezina
Unclaimed Business
CK
CMH Kempster Ford Gezina
Unclaimed Business
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|3 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About CMH Kempster Ford Gezina
CMH Kempster Ford Gezina has a TrustIndex of 0 out of 10 on Hellopeter, based on 3 reviews in the last 12 months. Hellopeter has tracked CMH Kempster Ford Gezina across 34 total reviews. How is the TrustIndex calculated? →
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceCS
Carmen S
1 reviews | Active since Jan 2020
20 Jan 2026, 18:04
CMH Ford Gezina
BE AWARE!!If i could give 0 stars i would.Very professional and at first glance receive very good service.But after having my bakkie there for it's service i was called because the technician wanted to replace thousand of rands of parts on my vehicle,i asked for pictures and after waiting hours i didn't receive it and decided to decline the repairs.Then i went ahead and drove my vehicle straight to a reputable Ford mechanic and was told that parts did not need replaced at all!!This is theft and does not look very good on CMH Gezina Ford at all!
Helpful (0)
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Carmen S
1 reviews | Active since Jan 2020
20 Jan 2026, 18:04
CMH Ford Gezina
BE AWARE!!If i could give 0 stars i would.Very professional and at first glance receive very good service.But after having my bakkie there for it's service i was called because the technician wanted to replace thousand of rands of parts on my vehicle,i asked for pictures and after waiting hours i didn't receive it and decided to decline the repairs.Then i went ahead and drove my vehicle straight to a reputable Ford mechanic and was told that parts did not need replaced at all!!This is theft and does not look very good on CMH Gezina Ford at all!
0
Replies (0)VM
Vele M
1 reviews | Active since Jan 2020
3 Oct 2025, 10:34
Spotters
Hello I am texting to Hello Peter because of the frustration i have from Gezina CMH.I TOOK MY SISTER THERE A MONTH AGO AND SHE APP**** FOR A CAR.EVEN BEFORE THE DEAL WAS APPROVED MEAAND THE SALES PERSON TSHEPO HAD AGREED ON THE SPOTTERS FEE WHICH WAS R5000 BECAUSE SHE WAS BUYING A FORD TERRITORY.OF WHICH THE APPLICATION WAS APPROVED BUT SINCE THEN THE SALES PERSON HAS BEEN GIVEN ME A RUN AROUND TO A POINT WERE HE SAID HE WOULD PAY ME FROM HIS POCKET.I ESCALATED THE MATTER TO THE MANAGER LORIE BUT AGAIN HE GAVE ME A RUN AROUND FOR A WEEK UNTIL HE REFFERED ME BACK TO TSHEPO HE SAID I SHOULD GO AND TALK TO TSHEPO .SEEING THAT I WAS NOT GETTING HELP FROM THE MANAGER I ESCALATED THE ISSUE TO THE DEALER PRINCIPAL LOUI WHOM ITS BEEN 3DAYS THE LAST TIME HE TEXTED ME HE SAID PIERE THE MANAGER IS INVESTIGATING THE ISSUE.I HAVE EVERYTHING IN RECORD ON MY WHATSAPP I AM TIRIED. IF I DID NOT NEED THE MONEY I WOULDVE JUST GIVEN WITH THE KIND OF TREATMENT I AM BEING BY FORD GEZINA
Helpful (0)
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Vele M
1 reviews | Active since Jan 2020
3 Oct 2025, 10:34
Spotters
Hello I am texting to Hello Peter because of the frustration i have from Gezina CMH.I TOOK MY SISTER THERE A MONTH AGO AND SHE APP**** FOR A CAR.EVEN BEFORE THE DEAL WAS APPROVED MEAAND THE SALES PERSON TSHEPO HAD AGREED ON THE SPOTTERS FEE WHICH WAS R5000 BECAUSE SHE WAS BUYING A FORD TERRITORY.OF WHICH THE APPLICATION WAS APPROVED BUT SINCE THEN THE SALES PERSON HAS BEEN GIVEN ME A RUN AROUND TO A POINT WERE HE SAID HE WOULD PAY ME FROM HIS POCKET.I ESCALATED THE MATTER TO THE MANAGER LORIE BUT AGAIN HE GAVE ME A RUN AROUND FOR A WEEK UNTIL HE REFFERED ME BACK TO TSHEPO HE SAID I SHOULD GO AND TALK TO TSHEPO .SEEING THAT I WAS NOT GETTING HELP FROM THE MANAGER I ESCALATED THE ISSUE TO THE DEALER PRINCIPAL LOUI WHOM ITS BEEN 3DAYS THE LAST TIME HE TEXTED ME HE SAID PIERE THE MANAGER IS INVESTIGATING THE ISSUE.I HAVE EVERYTHING IN RECORD ON MY WHATSAPP I AM TIRIED. IF I DID NOT NEED THE MONEY I WOULDVE JUST GIVEN WITH THE KIND OF TREATMENT I AM BEING BY FORD GEZINA
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Replies (0)EM
Edison M
1 reviews | Active since Jan 2020
13 Jul 2025, 20:25
Very bad service
Took Ford figo for service, only needed service and checking of headlight. Got a quotation of R21k, a cracked windscreen which is taking forever to investigate. I have a new battery quoted an fitted on by technician who didn't even comfirm with me that can they change the battery an now the battery light is on and I cnt drive the car and no one seems to care. Very bad service I received from that branch. Had to sleep outside my home as my house key was in the car, because they decided not to pick us up when we were fetching the car, we had to get the car the following day. What is upsetting is that I was the one who was keeping tabs on them
Helpful (0)
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Edison M
1 reviews | Active since Jan 2020
13 Jul 2025, 20:25
Very bad service
Took Ford figo for service, only needed service and checking of headlight. Got a quotation of R21k, a cracked windscreen which is taking forever to investigate. I have a new battery quoted an fitted on by technician who didn't even comfirm with me that can they change the battery an now the battery light is on and I cnt drive the car and no one seems to care. Very bad service I received from that branch. Had to sleep outside my home as my house key was in the car, because they decided not to pick us up when we were fetching the car, we had to get the car the following day. What is upsetting is that I was the one who was keeping tabs on them
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Replies (0)N
Nombulelo
1 reviews | Active since Jan 2020
19 Mar 2025, 09:14
Very bad service
In October last year(2024)I took my Ford fiesta 2015 model in for repairs at Ford Gezina,my car had an issue with the tie rod end and the water leakage,I received a Quatation amounting to R24 300 for both faults,the car came back three days after with the water leakage still not fixed,I took the car back and two weeks after same thing,took it back again and according to them it was fixed again,two months later same thing which now ruined my top gasket,today I am without a car because Ford couldn’t fix what they had too,I am so sad because I spent a lot of money trying to fix my car with them having hope and trusting them that they would.
Helpful (0)
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Nombulelo
1 reviews | Active since Jan 2020
19 Mar 2025, 09:14
Very bad service
In October last year(2024)I took my Ford fiesta 2015 model in for repairs at Ford Gezina,my car had an issue with the tie rod end and the water leakage,I received a Quatation amounting to R24 300 for both faults,the car came back three days after with the water leakage still not fixed,I took the car back and two weeks after same thing,took it back again and according to them it was fixed again,two months later same thing which now ruined my top gasket,today I am without a car because Ford couldn’t fix what they had too,I am so sad because I spent a lot of money trying to fix my car with them having hope and trusting them that they would.
0
Replies (0)N
Nombulelo
1 reviews | Active since Jan 2020
10 Mar 2025, 13:09
Very disappointed
Very unhappy with the service I received from Ford(Gezina)I took in my car in August 2024,for three reasons:1.Tie Rod of which I paid R14 344,53,2.water leakage of which I paid R8146,43 and derive of the car which was R4000,the tie Rod issue was resolved but the water leakage to date is still giving problems,from the first day my car came back from Ford there was an issue on the car,I asked them to get it fixed as the engine light was still on even after the leakage was dealt with but a week later the same issue,I took it back again on my petrol expense explaining to them that the car still had a leakage issue,to date my car still leaks and Ford is not willing to take accountability instead everytime I get there the staff gives me attitude which is quite uncomfortable,I asked them to put themselves in my shoes just for once,paying so much money but having the same problem not resolved,if I knew that this would happen I wouldn’t have let them work on my car in the first place,it’s either thier technician doesn’t know what his doing or they just can’t figure out what is the issue with the car,the staff are confident in saying I should sell my Ford (2015) model because it’s old,which makes me wonder if they could really fix the water leakage which my car had,I’ve been taking the car back and forth and now I’m just tired,they’ve failed me,the money I spent trying to get my car fixed professionally was just a waste of money😕
Helpful (0)
|Replies (0)N
Nombulelo
1 reviews | Active since Jan 2020
10 Mar 2025, 13:09
Very disappointed
Very unhappy with the service I received from Ford(Gezina)I took in my car in August 2024,for three reasons:1.Tie Rod of which I paid R14 344,53,2.water leakage of which I paid R8146,43 and derive of the car which was R4000,the tie Rod issue was resolved but the water leakage to date is still giving problems,from the first day my car came back from Ford there was an issue on the car,I asked them to get it fixed as the engine light was still on even after the leakage was dealt with but a week later the same issue,I took it back again on my petrol expense explaining to them that the car still had a leakage issue,to date my car still leaks and Ford is not willing to take accountability instead everytime I get there the staff gives me attitude which is quite uncomfortable,I asked them to put themselves in my shoes just for once,paying so much money but having the same problem not resolved,if I knew that this would happen I wouldn’t have let them work on my car in the first place,it’s either thier technician doesn’t know what his doing or they just can’t figure out what is the issue with the car,the staff are confident in saying I should sell my Ford (2015) model because it’s old,which makes me wonder if they could really fix the water leakage which my car had,I’ve been taking the car back and forth and now I’m just tired,they’ve failed me,the money I spent trying to get my car fixed professionally was just a waste of money😕
0
Replies (0)ZS
Zulu S
1 reviews | Active since Jan 2020
13 Dec 2024, 16:04
Diagnosis that made my car worse than before
Took my ford EcoSport for a diagnosis because when starting the car it would require that I switch the car on first switch off then second time the car would start. When moving it would delay taking gears but once it moves all is fine. We took it to Ford cause we didn't want to drive the car only to find that we are demaging it more. I chose them because I believe they are specialists to ford rather than using back door mechanic. I drove the car there and it was okay the delaying of gears was not that bad. The quote was too high and I declined fixing the car but paid for diagnosis. When we collected the car to our suprise the car could no longer move at all. Their excuse is our car already had fault and it needs new clutch. I didn't dispute their diagnosis our issue is the fact that the car can't move anymore and they refused to take accountability they push blame to us that the car was eventually gonna stop. Which I don't understand because if we could drive it to their shop why we couldn't drive it back home. They have no respect for customers and have no manners to solve problems instead they kept arguing. They eventually agreed to tow the car here and I'm seating with the car that cannot move. Which means if I want to take it to mechanic I must hire a tow truck. Never again will I buy ford in my life.
Helpful (0)
|Replies (0)ZS
Zulu S
1 reviews | Active since Jan 2020
13 Dec 2024, 16:04
Diagnosis that made my car worse than before
Took my ford EcoSport for a diagnosis because when starting the car it would require that I switch the car on first switch off then second time the car would start. When moving it would delay taking gears but once it moves all is fine. We took it to Ford cause we didn't want to drive the car only to find that we are demaging it more. I chose them because I believe they are specialists to ford rather than using back door mechanic. I drove the car there and it was okay the delaying of gears was not that bad. The quote was too high and I declined fixing the car but paid for diagnosis. When we collected the car to our suprise the car could no longer move at all. Their excuse is our car already had fault and it needs new clutch. I didn't dispute their diagnosis our issue is the fact that the car can't move anymore and they refused to take accountability they push blame to us that the car was eventually gonna stop. Which I don't understand because if we could drive it to their shop why we couldn't drive it back home. They have no respect for customers and have no manners to solve problems instead they kept arguing. They eventually agreed to tow the car here and I'm seating with the car that cannot move. Which means if I want to take it to mechanic I must hire a tow truck. Never again will I buy ford in my life.
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Replies (0)JS
TJ
Tjaart J
1 reviews | Active since Jan 2020
25 Apr 2024, 06:45
Stay Away! The deal might be good, but not worth it!
Bought a new Ford Ranger XL. Here is my whole experience from day 1: Came in and met Pierre and Jorrie. Pierre is the manager or something and Jorrie handled my purchase. Pierre will talk to you like as if you are sitting in a pub: Tjom, Yster, Boet etc. Very unprofessional I already had an offer on my old Navara from We Buy Cars when I got there. They said that they would do a deal where We Buy Cars will purchase my old Navara, and then work in the shortfall into the deal. This was done, but not after trying their luck with WBC. They phoned the guy from WBC in front of me. They told him that they are now buying the car from me (in those exact words), and not WBC anymore. Kind of trying to bully the guy from WBC I guess. I have already signed the deal from WBC, so they couldn't get their way. This is why they had to make it work with their initial proposal. This was where I got the idea that these people work differently. Next I wanted a black Ranger with Chrome handles and a chrome roll bar. Basically the chrome kit. Pierre told me that you do not get Chrome roll bars for the rangers: ''Nee tjom, jy kry nie chrome vir die bakkies nie. Niemand soek dit nie. Dit lyk ***'' Where as I told him that I can get the chrome from Lazerus Ford. He told me at least 4 times that the chrome is very unpopular, and he doesn't understand why I would want it. It looks ***, and ''everyone agrees''. So you can see that my experience is not ideal at the moment. When the Bakkie arrived and was ready for pick up, I arranged with WBC that I would leave my Navara at the dealership and then WBC will pick it up there. The offer was also expired so they did me a favor by extending it to wait for Ford Gezina to get my new Ford. The bakkie then had an aftermarket tonneau cover, which had frayed stitching and didn't fit the bakkie properly. The rubber doesn't seal and it just looks horrible. I was supposed to get original Ford, and I told Jorrie that not one Ranger at Gezina Ford has a cover like this! Why Am I getting one this ugly? It also had a little damage on the cover. I showed this to Jorrie via whatsapp, and his normal response was: ''I'll see what I can do when I am back at the office'' So to this day I still have this ugly thing on my bakkie. I had to take it since I had no transport from Gezina to Rustenburg because of the deal with WBC. I didn't want to lose the offer from WBC on the Navara. I sort of had hoped that Jorrie will sort out the cover... It was never sorted. When I came to collect the bakkie, Pierre told me that he lost like R26K on the deal. What was I supposed to say? Is that why he gave me a cheap aftermarket cover? Then he took me to his finance lady, and asked her how much they lost on the deal so I could hear (again) how much they supposedly lost. I told him that he is making me feel bad, and he just said it's okay. Just refer some more customers to me. I WOULD NEVER!!! Now the fun started - They never registered the bakkie. I had to follow up and had to drive through from Rustenburg for a new temporary license because they never gave in the required documents. Then one day I phoned, and Jorrie said oh ja the papers from Ford only came in today, and he will send it in now.... They then had me go stand in line at the traffic department in Rustenburg to fetch my own license disc! I was there for 2 hours. When I got to the front, I was told that I now need to pay R132 penalty, because I am late! I have bought 5 bakkies and 1 Hyundai before this, and never was it required for me to go and fetch my license disc from the traffic department. I might be wrong then, but this was unpleasantly new to me. Then I almost had to pay for my own plates! I guess Jorrie then noticed that I am getting very angry, and said that he just needs a photo of the license disc paper, and then sent the plates to me. (I was shocked!) Regarding communication: You have to ask all the questions here. You can't miss something. With these guys you need to read EVERYTHING before you sign!!! When I sat down and we discussed my monthly installment and extras, I said that I do not want anything else like Netstar, insurance, shortfall cover etc. I was then told that my Netstar will be included in my monthly installment, so I took it. If I wanted to stay with Cartrak, I would have had to pay some fees to get their unit installed in the new Ranger anyway. So I cancelled Cartrak for R2000, only to find out today that I am behind on payments and will now have to pay +/-R500 to Netstar. This is my own fault for trusting them and not reading the contract I signed properly I understand. But I am pointing out how bad the communication is. Out of 7 Purchases: 2011 Toyota Rustenburg, 2014 Ford Rustenburg, 2018 Ford Rustenburg, 2020 Nissan Hatfield, and 2016 Volkswagen Rustenburg (Hyundai 2nd hand) This was the worst and most unprofessional experience I've ever had. I only had good an honest experiences with all the other dealerships. I guess this is why I was so trusting. Next time, I will visit Hellopeter first! SKOOLGELD
Helpful (0)
|Replies (0)TJ
Tjaart J
1 reviews | Active since Jan 2020
25 Apr 2024, 06:45
Stay Away! The deal might be good, but not worth it!
Bought a new Ford Ranger XL. Here is my whole experience from day 1: Came in and met Pierre and Jorrie. Pierre is the manager or something and Jorrie handled my purchase. Pierre will talk to you like as if you are sitting in a pub: Tjom, Yster, Boet etc. Very unprofessional I already had an offer on my old Navara from We Buy Cars when I got there. They said that they would do a deal where We Buy Cars will purchase my old Navara, and then work in the shortfall into the deal. This was done, but not after trying their luck with WBC. They phoned the guy from WBC in front of me. They told him that they are now buying the car from me (in those exact words), and not WBC anymore. Kind of trying to bully the guy from WBC I guess. I have already signed the deal from WBC, so they couldn't get their way. This is why they had to make it work with their initial proposal. This was where I got the idea that these people work differently. Next I wanted a black Ranger with Chrome handles and a chrome roll bar. Basically the chrome kit. Pierre told me that you do not get Chrome roll bars for the rangers: ''Nee tjom, jy kry nie chrome vir die bakkies nie. Niemand soek dit nie. Dit lyk ***'' Where as I told him that I can get the chrome from Lazerus Ford. He told me at least 4 times that the chrome is very unpopular, and he doesn't understand why I would want it. It looks ***, and ''everyone agrees''. So you can see that my experience is not ideal at the moment. When the Bakkie arrived and was ready for pick up, I arranged with WBC that I would leave my Navara at the dealership and then WBC will pick it up there. The offer was also expired so they did me a favor by extending it to wait for Ford Gezina to get my new Ford. The bakkie then had an aftermarket tonneau cover, which had frayed stitching and didn't fit the bakkie properly. The rubber doesn't seal and it just looks horrible. I was supposed to get original Ford, and I told Jorrie that not one Ranger at Gezina Ford has a cover like this! Why Am I getting one this ugly? It also had a little damage on the cover. I showed this to Jorrie via whatsapp, and his normal response was: ''I'll see what I can do when I am back at the office'' So to this day I still have this ugly thing on my bakkie. I had to take it since I had no transport from Gezina to Rustenburg because of the deal with WBC. I didn't want to lose the offer from WBC on the Navara. I sort of had hoped that Jorrie will sort out the cover... It was never sorted. When I came to collect the bakkie, Pierre told me that he lost like R26K on the deal. What was I supposed to say? Is that why he gave me a cheap aftermarket cover? Then he took me to his finance lady, and asked her how much they lost on the deal so I could hear (again) how much they supposedly lost. I told him that he is making me feel bad, and he just said it's okay. Just refer some more customers to me. I WOULD NEVER!!! Now the fun started - They never registered the bakkie. I had to follow up and had to drive through from Rustenburg for a new temporary license because they never gave in the required documents. Then one day I phoned, and Jorrie said oh ja the papers from Ford only came in today, and he will send it in now.... They then had me go stand in line at the traffic department in Rustenburg to fetch my own license disc! I was there for 2 hours. When I got to the front, I was told that I now need to pay R132 penalty, because I am late! I have bought 5 bakkies and 1 Hyundai before this, and never was it required for me to go and fetch my license disc from the traffic department. I might be wrong then, but this was unpleasantly new to me. Then I almost had to pay for my own plates! I guess Jorrie then noticed that I am getting very angry, and said that he just needs a photo of the license disc paper, and then sent the plates to me. (I was shocked!) Regarding communication: You have to ask all the questions here. You can't miss something. With these guys you need to read EVERYTHING before you sign!!! When I sat down and we discussed my monthly installment and extras, I said that I do not want anything else like Netstar, insurance, shortfall cover etc. I was then told that my Netstar will be included in my monthly installment, so I took it. If I wanted to stay with Cartrak, I would have had to pay some fees to get their unit installed in the new Ranger anyway. So I cancelled Cartrak for R2000, only to find out today that I am behind on payments and will now have to pay +/-R500 to Netstar. This is my own fault for trusting them and not reading the contract I signed properly I understand. But I am pointing out how bad the communication is. Out of 7 Purchases: 2011 Toyota Rustenburg, 2014 Ford Rustenburg, 2018 Ford Rustenburg, 2020 Nissan Hatfield, and 2016 Volkswagen Rustenburg (Hyundai 2nd hand) This was the worst and most unprofessional experience I've ever had. I only had good an honest experiences with all the other dealerships. I guess this is why I was so trusting. Next time, I will visit Hellopeter first! SKOOLGELD
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