CM
CMH Mazda Hatfield
Unclaimed Business
CM
CMH Mazda Hatfield
Unclaimed Business
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Review Distribution
2.3|3 Reviews
Jun '25 - May '26
5(33.3%)
4(0%)
3(0%)
2(0%)
1(66.7%)
5(33.3%)
4(0%)
3(0%)
2(0%)
1(66.7%)
Frequently Asked Questions About CMH Mazda Hatfield
CMH Mazda Hatfield has a TrustIndex of 0 out of 10 on Hellopeter, based on 3 reviews in the last 12 months. Hellopeter has tracked CMH Mazda Hatfield across 44 total reviews. How is the TrustIndex calculated? →
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMR
Moyahabo R
1 reviews | Active since Jan 2020
24 Nov 2025, 17:05
What is Car service for?
On the 01 October 2025 i took my car for service. A week after that i started getting a warning sign that my battery charging system is malfunctioning. I went back and i was told after paying R6 000 for service i keed to pay R1000 just for diagnosis. I found that was very unfair as when service our cars to know issues. I proceeded to change the battery thinking maybe my battery is old. It turns out i paid for nothing for the battery. I never serviced my car anywhere else excep CMH Hatfield since i had my car. I take my car there so i have such things checked but to pay such amount for service where things are not picked up is a dissapointment.
Helpful (0)
|Replies (0)MR
Moyahabo R
1 reviews | Active since Jan 2020
24 Nov 2025, 17:05
What is Car service for?
On the 01 October 2025 i took my car for service. A week after that i started getting a warning sign that my battery charging system is malfunctioning. I went back and i was told after paying R6 000 for service i keed to pay R1000 just for diagnosis. I found that was very unfair as when service our cars to know issues. I proceeded to change the battery thinking maybe my battery is old. It turns out i paid for nothing for the battery. I never serviced my car anywhere else excep CMH Hatfield since i had my car. I take my car there so i have such things checked but to pay such amount for service where things are not picked up is a dissapointment.
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Replies (0)S
Sihle
1 reviews | Active since Jan 2020
4 Oct 2025, 07:57
Re-sprayed, Accident vehicles
They sell re-sprayed and accident vehicles and they never tell you. When you ask them, they lie about it. By the time the car starts giving you mechanical problems, they will not entertain you at all.
Helpful (0)
|Replies (0)S
Sihle
1 reviews | Active since Jan 2020
4 Oct 2025, 07:57
Re-sprayed, Accident vehicles
They sell re-sprayed and accident vehicles and they never tell you. When you ask them, they lie about it. By the time the car starts giving you mechanical problems, they will not entertain you at all.
0
Replies (0)VP
Vuyokazi P
1 reviews | Active since Jan 2020
3 Jun 2025, 13:41
Best service from Carina
From the moment I walked in, I received nothing short of VIP treatment! The team at Mazda truly knows the meaning of excellent customer service — friendly faces, clear communication, and genuine care throughout the entire process. Whether it was the warm welcome at reception, the knowledgeable consultants, or the quick and efficient service team, every detail was handled with professionalism and a smile. They kept me informed, respected my time, and even threw in a few laughs — which made the whole experience surprisingly enjoyable! If you’re looking for reliable service and a team that treats you like family (but the helpful, non-judgy kind), Mazda is the place to go. I’ll definitely be back — and I’m telling everyone I know!
Helpful (0)
|Replies (0)VP
Vuyokazi P
1 reviews | Active since Jan 2020
3 Jun 2025, 13:41
Best service from Carina
From the moment I walked in, I received nothing short of VIP treatment! The team at Mazda truly knows the meaning of excellent customer service — friendly faces, clear communication, and genuine care throughout the entire process. Whether it was the warm welcome at reception, the knowledgeable consultants, or the quick and efficient service team, every detail was handled with professionalism and a smile. They kept me informed, respected my time, and even threw in a few laughs — which made the whole experience surprisingly enjoyable! If you’re looking for reliable service and a team that treats you like family (but the helpful, non-judgy kind), Mazda is the place to go. I’ll definitely be back — and I’m telling everyone I know!
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Replies (0)WR
William R
1 reviews | Active since Jan 2020
10 Mar 2025, 16:07
BEWARE OF THESE CON-ARTISTS
The dealership advertises a Ford Mustang 2023 model, yellow in colour for R799900. Upon arriving at the dealership I asked if the vehicle was sprayed or was in an accident, the salesman and new vehicle sales manager stated the vehicle had not been in an accident or had spray work done. I pointed out evidence of spray paint on the bumper, bonnet, left and right fenders, left door and rear bumper. Basically only two panels on the entire vehicle have not been sprayed. They were very embarrassed and shy about my having to point it out. When I told the sales manager it was ********* to sell that vehicle as accident free he turned around and walked away. As a CMH dealer I find it shocking that unsuspecting members of the public were being taken advantage of. BEWARE OF THESE PEOPLE
Helpful (0)
|Replies (0)WR
William R
1 reviews | Active since Jan 2020
10 Mar 2025, 16:07
BEWARE OF THESE CON-ARTISTS
The dealership advertises a Ford Mustang 2023 model, yellow in colour for R799900. Upon arriving at the dealership I asked if the vehicle was sprayed or was in an accident, the salesman and new vehicle sales manager stated the vehicle had not been in an accident or had spray work done. I pointed out evidence of spray paint on the bumper, bonnet, left and right fenders, left door and rear bumper. Basically only two panels on the entire vehicle have not been sprayed. They were very embarrassed and shy about my having to point it out. When I told the sales manager it was ********* to sell that vehicle as accident free he turned around and walked away. As a CMH dealer I find it shocking that unsuspecting members of the public were being taken advantage of. BEWARE OF THESE PEOPLE
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Replies (0)BN
Bilkish N
1 reviews | Active since Jan 2020
28 Jan 2025, 10:38
Mazda cx5 2025
Friendly..Quick service.. they helped me get my new mazda cx5 in one week..keshini the finance department and the sales lady to the manager work great has a team..I will highly reccomend Hatfield Mazda Pinetown to all my friends and families...
Helpful (0)
|Replies (0)BN
Bilkish N
1 reviews | Active since Jan 2020
28 Jan 2025, 10:38
Mazda cx5 2025
Friendly..Quick service.. they helped me get my new mazda cx5 in one week..keshini the finance department and the sales lady to the manager work great has a team..I will highly reccomend Hatfield Mazda Pinetown to all my friends and families...
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Replies (0)LM
Londo M
1 reviews | Active since Jan 2020
7 Dec 2024, 15:48
Pathetic service from used cars manager!
Pathetic service from the so-called used cars manager,why advertise a vehicle you cannot sell due to its mechanical issues?instead of apologizing for the inconvenience caused to us he acted even more stupid for a manager,somebody need to teach that dude how to deal with clients Gonna take this up with Mazda SA
Helpful (0)
|Replies (0)LM
Londo M
1 reviews | Active since Jan 2020
7 Dec 2024, 15:48
Pathetic service from used cars manager!
Pathetic service from the so-called used cars manager,why advertise a vehicle you cannot sell due to its mechanical issues?instead of apologizing for the inconvenience caused to us he acted even more stupid for a manager,somebody need to teach that dude how to deal with clients Gonna take this up with Mazda SA
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Replies (0)SS
Shari S
1 reviews | Active since Jan 2020
23 May 2024, 11:37
Dont do it!
When you buy your vehicle you are really pressured to sign and they don't take the time to explain the charges to you. The after service is none existing, when I called to follow up on an email, the manger was really rude. Worst car dealership I ever worked with.
Helpful (0)
|Replies (0)SS
Shari S
1 reviews | Active since Jan 2020
23 May 2024, 11:37
Dont do it!
When you buy your vehicle you are really pressured to sign and they don't take the time to explain the charges to you. The after service is none existing, when I called to follow up on an email, the manger was really rude. Worst car dealership I ever worked with.
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Replies (0)QW
Quinton W
1 reviews | Active since Jan 2020
16 May 2024, 07:32
Nightmare of a dealership!!
I purchased a 2015 Kia Soul from them. On delivery I reported to them that there is a strange noise coming from the suspension. I took the vehicle to Kia Vereeniging as Shaun agreed to it. On inspection they found numerous faults on the vehicle. Shaun then committed to us that the driver can come and pick up the vehicle on Thursday the 18th of April, this never happened. After numerous phone calls and emails because he is not getting back to me they collected the vehicle on Tuesday the 23rd of April. For about a week and a half we had no feedback from Shaun or ANYONE about the progress of the vehicle! This is the time when I made contact with you and you gave me Ralphs number. I made contact with him and the same day we started to get feedback from Andre Jordaan, insuring us the vehicle will be properly repaired and they are just waiting for parts. Take note this is more than two weeks after they collected the vehicle. They eventually brought back the vehicle on Tuesday 14th of May, exactly 3 weeks of having the vehicle. To my surprise the vehicle is still not fixed an even worse as what is was initially. I received an arrogant answer from Shaun and Andre and I will NOT TOLLERATE THIS!! He said in he’s email that he is not running away from the problem but it will be better for me to report this to the Ombudsman (I will do this). I will also make sure that the public know exactly who they are dealing with when buying ANYTHING from CMH MAZDA HATFIELD! I WILL NOT TOLLERATE THIS PATHETIC SERVICE AND IF I HAVE TO DRIVE TO PRETORIA AND LEAVE THAT CAR ON THEIR SHOWROOM I WILL!!! I AM COMPLETELY DISGUSTED WITH THE CMH GROUP!
Helpful (0)
|Replies (0)QW
Quinton W
1 reviews | Active since Jan 2020
16 May 2024, 07:32
Nightmare of a dealership!!
I purchased a 2015 Kia Soul from them. On delivery I reported to them that there is a strange noise coming from the suspension. I took the vehicle to Kia Vereeniging as Shaun agreed to it. On inspection they found numerous faults on the vehicle. Shaun then committed to us that the driver can come and pick up the vehicle on Thursday the 18th of April, this never happened. After numerous phone calls and emails because he is not getting back to me they collected the vehicle on Tuesday the 23rd of April. For about a week and a half we had no feedback from Shaun or ANYONE about the progress of the vehicle! This is the time when I made contact with you and you gave me Ralphs number. I made contact with him and the same day we started to get feedback from Andre Jordaan, insuring us the vehicle will be properly repaired and they are just waiting for parts. Take note this is more than two weeks after they collected the vehicle. They eventually brought back the vehicle on Tuesday 14th of May, exactly 3 weeks of having the vehicle. To my surprise the vehicle is still not fixed an even worse as what is was initially. I received an arrogant answer from Shaun and Andre and I will NOT TOLLERATE THIS!! He said in he’s email that he is not running away from the problem but it will be better for me to report this to the Ombudsman (I will do this). I will also make sure that the public know exactly who they are dealing with when buying ANYTHING from CMH MAZDA HATFIELD! I WILL NOT TOLLERATE THIS PATHETIC SERVICE AND IF I HAVE TO DRIVE TO PRETORIA AND LEAVE THAT CAR ON THEIR SHOWROOM I WILL!!! I AM COMPLETELY DISGUSTED WITH THE CMH GROUP!
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Replies (0)