Comet Projects Fibre
Claimed Business
Comet Projects Fibre
Claimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#36
in Internet & Telecoms
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Chris C
1 reviews | Active since Jan 2020
2 Apr 2022, 18:34
Poor Service
Every week i get the same excuse and no results. It is not my job to phone ypur supplier. There seems no intrest from both of you to resolve my problem. You were quick to ask me to write a review to say how good you are but sadley that is where your service to me the customer ended. I dont even receive tje courtesy of a phone call if I dont make the effort nothing happens. I will not support you reccoment your business to anybody
Helpful (0)
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Chris C
1 reviews | Active since Jan 2020
2 Apr 2022, 18:34
Poor Service
Every week i get the same excuse and no results. It is not my job to phone ypur supplier. There seems no intrest from both of you to resolve my problem. You were quick to ask me to write a review to say how good you are but sadley that is where your service to me the customer ended. I dont even receive tje courtesy of a phone call if I dont make the effort nothing happens. I will not support you reccoment your business to anybody
0
Replies (0)JW
Jacqui W
1 reviews | Active since Jan 2020
21 Oct 2021, 07:21
A fraud syndicate under false pretenses as a Business
It’s been 5 months since my fiber was cut off due to non payment caused by Hayley who had stated she will refund all monies payed the Cometprojects account that was was never payed to supersonic. She purposely give you the company banking details instead of Supersonic ones. Few days ago we find them on Telegram after they had deactivated they what’s app and also not replying to calls or emails. This company is all a fraud syndicate, deceiving people on a service they not providing. Hayley is a master mind a total criminal of note. She now pretended to be a Megan on Telegram when it’s very well her. This ***** web says Hayley does not work there but Hayley said it’s her company so what the actual **** is going on. All I’m saying is I want my ****ING MONEY. DON’T y’all ever use this company ever FRAUD FRAUD FRAUD. All I want is my money PAY BACK MY MONEY for Christ sake.
Helpful (0)
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Jacqui W
1 reviews | Active since Jan 2020
21 Oct 2021, 07:21
A fraud syndicate under false pretenses as a Business
It’s been 5 months since my fiber was cut off due to non payment caused by Hayley who had stated she will refund all monies payed the Cometprojects account that was was never payed to supersonic. She purposely give you the company banking details instead of Supersonic ones. Few days ago we find them on Telegram after they had deactivated they what’s app and also not replying to calls or emails. This company is all a fraud syndicate, deceiving people on a service they not providing. Hayley is a master mind a total criminal of note. She now pretended to be a Megan on Telegram when it’s very well her. This ***** web says Hayley does not work there but Hayley said it’s her company so what the actual **** is going on. All I’m saying is I want my ****ING MONEY. DON’T y’all ever use this company ever FRAUD FRAUD FRAUD. All I want is my money PAY BACK MY MONEY for Christ sake.
0
Replies (0)SG
Siphiwe G
1 reviews | Active since Jan 2020
1 Sept 2021, 09:15
MICKEY MOUSE SERVICE
I received a call this morning 01/09/2021 from one of the consultants folloing them giving me the while you wait plan because frogfoot hadn't installed the fibre and now they telling me that they have to disconnect the "While you wait" because frogfoot is not coming through and that the only option I have is to upgrade my current plan with them and when my data ends I have to top up. I fail to understand why this is my fault and why I have to pay for a fault and/or error between my service provider and their service provider. I also don't understand why I would be called today and be told that the service will be cancelled whether I like it or not. The consultant didn't even want to listen to my side but all she was telling me is that the service will be cancelled from their end and I have to upgrade. I called back and spoke to someone else who didn't tell me their name and instead told me that she is not seeing an upgrade and she'll transfer me to the customer service for on of the consultants to assist me. She transferred me because she doesn't see an upgrade but not because of everything that I told her. IT WAS A COLD TRANSFER AND I WENT BACK TO THE SAME QUEUE!!!
Helpful (0)
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Siphiwe G
1 reviews | Active since Jan 2020
1 Sept 2021, 09:15
MICKEY MOUSE SERVICE
I received a call this morning 01/09/2021 from one of the consultants folloing them giving me the while you wait plan because frogfoot hadn't installed the fibre and now they telling me that they have to disconnect the "While you wait" because frogfoot is not coming through and that the only option I have is to upgrade my current plan with them and when my data ends I have to top up. I fail to understand why this is my fault and why I have to pay for a fault and/or error between my service provider and their service provider. I also don't understand why I would be called today and be told that the service will be cancelled whether I like it or not. The consultant didn't even want to listen to my side but all she was telling me is that the service will be cancelled from their end and I have to upgrade. I called back and spoke to someone else who didn't tell me their name and instead told me that she is not seeing an upgrade and she'll transfer me to the customer service for on of the consultants to assist me. She transferred me because she doesn't see an upgrade but not because of everything that I told her. IT WAS A COLD TRANSFER AND I WENT BACK TO THE SAME QUEUE!!!
0
Replies (0)JW
Jacqui W
1 reviews | Active since Jan 2020
15 Aug 2021, 18:32
Liars and scammers
Good Day Since you bluntly ignore clients email, your disgusting business handling is beyond comprehension. You have violated 2 rights of the 8 consumer laws, The right to Disclosure and information and The right to Redress . You created a criminal offense and you continue to lie and be deceitful with no regard. Here I’m thinking you were honest credible woman running a business , I had no idea your are a thief who will defraud your clients. You knew exactly what you were doing you just did not know you will get caught. Still I’m being violated and I’m the one running after you for my money and being patient. I don’t even understand how Supersonic works with such businesses. Let me tell you one thing, you will pay my money that’s a promise, you don’t know who you dealing with. Aside from taking legal actions against your business, you will lack in every area of your life, you will suffer for your doings mark my words, this business of yours will never amount to anything for the pain , suffering, inconvenience and financial loss you have caused me. This is my last email to you the next communications will be from authorities and you will be liable for all legal fees. I’m a not child and don’t play with me. PAY MY MONEY YOU HAD STATED YOU WILL REFUND
Helpful (0)
|Replies (0)JW
Jacqui W
1 reviews | Active since Jan 2020
15 Aug 2021, 18:32
Liars and scammers
Good Day Since you bluntly ignore clients email, your disgusting business handling is beyond comprehension. You have violated 2 rights of the 8 consumer laws, The right to Disclosure and information and The right to Redress . You created a criminal offense and you continue to lie and be deceitful with no regard. Here I’m thinking you were honest credible woman running a business , I had no idea your are a thief who will defraud your clients. You knew exactly what you were doing you just did not know you will get caught. Still I’m being violated and I’m the one running after you for my money and being patient. I don’t even understand how Supersonic works with such businesses. Let me tell you one thing, you will pay my money that’s a promise, you don’t know who you dealing with. Aside from taking legal actions against your business, you will lack in every area of your life, you will suffer for your doings mark my words, this business of yours will never amount to anything for the pain , suffering, inconvenience and financial loss you have caused me. This is my last email to you the next communications will be from authorities and you will be liable for all legal fees. I’m a not child and don’t play with me. PAY MY MONEY YOU HAD STATED YOU WILL REFUND
0
Replies (0)JW
Jacqui W
1 reviews | Active since Jan 2020
5 Aug 2021, 12:14
LIES UPON LIES ( scamming of clients )
It’s been over 72 hours with no notification in my account. You have stated refund money will be deposited into my bank account I have provided on Friday evening last week. Again as you do best no communication no refund. Did you not Say with in 24 hours of receiving of banking details a refund will happen. If so why is there no money in my account yet? This company really takes people for granted and show utter disregard and disrespect to clients needs after receiving funds from me and never depositing the funds to supersonic. System failure excuses is total BS how would you not know monies were not credit to a supplier in a clients account and only find out months later when the clients companies. You take people as jokes and for granted, you have until 5pm today to pay my refund into my account. You can keep your apologies I want my damn money, That at all
Helpful (0)
|Replies (0)JW
Jacqui W
1 reviews | Active since Jan 2020
5 Aug 2021, 12:14
LIES UPON LIES ( scamming of clients )
It’s been over 72 hours with no notification in my account. You have stated refund money will be deposited into my bank account I have provided on Friday evening last week. Again as you do best no communication no refund. Did you not Say with in 24 hours of receiving of banking details a refund will happen. If so why is there no money in my account yet? This company really takes people for granted and show utter disregard and disrespect to clients needs after receiving funds from me and never depositing the funds to supersonic. System failure excuses is total BS how would you not know monies were not credit to a supplier in a clients account and only find out months later when the clients companies. You take people as jokes and for granted, you have until 5pm today to pay my refund into my account. You can keep your apologies I want my damn money, That at all
0
Replies (0)JW
Jacqui W
1 reviews | Active since Jan 2020
29 Jul 2021, 11:29
SCAM !!!
It’s been over a month that my internet has been cut off. Haylay has done zero follow up since my last email to her in June. Supersonic has stated they will not reactive my wifi because no payment of 6 months was made to them. That time I had made payments unto Cometprojects accounts, I was never giving proof of payment nor to show funds were payed into my account. I’m super frustrated and annoyed at this matter, I work from home, I have kids who school from home we all have been inconvenienced greatly. I want my internet restored or refund my money. I should not be dealing with billing issues when I have paid. If no one resolves this issue by tomorrow Friday 1 pm I will seek legal advice. Worst service from a company I ever received and I’m not letting this go, trust and believe
Helpful (0)
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Jacqui W
1 reviews | Active since Jan 2020
29 Jul 2021, 11:29
SCAM !!!
It’s been over a month that my internet has been cut off. Haylay has done zero follow up since my last email to her in June. Supersonic has stated they will not reactive my wifi because no payment of 6 months was made to them. That time I had made payments unto Cometprojects accounts, I was never giving proof of payment nor to show funds were payed into my account. I’m super frustrated and annoyed at this matter, I work from home, I have kids who school from home we all have been inconvenienced greatly. I want my internet restored or refund my money. I should not be dealing with billing issues when I have paid. If no one resolves this issue by tomorrow Friday 1 pm I will seek legal advice. Worst service from a company I ever received and I’m not letting this go, trust and believe
0
Replies (0)JV
Juanita V
1 reviews | Active since Jan 2020
5 Jul 2021, 16:15
Outstanding service
Hi there guys. I phoned Hayle from comet projects on Thursday and asked if she could help me with fiber. She was very helpful professional and friendly. Monday they came to install my fiber. No problems no worries. I would recommend Hayle to anyone. Best service ever.
Helpful (0)
|Replies (0)JV
Juanita V
1 reviews | Active since Jan 2020
5 Jul 2021, 16:15
Outstanding service
Hi there guys. I phoned Hayle from comet projects on Thursday and asked if she could help me with fiber. She was very helpful professional and friendly. Monday they came to install my fiber. No problems no worries. I would recommend Hayle to anyone. Best service ever.
0
Replies (0)JR