C
Conlog
Claimed Business
C
Performance(last 12 months):
TrustIndex
0
Ā
Ranking
#2
in Other
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|2 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Conlog
Conlog has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Conlog across 24 total reviews. How is the TrustIndex calculated? ā
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceRS
Retha S
1 reviews | Active since Jan 2020
6 Oct 2025, 20:29
Conlog and Emalahleni municipality useless... 4 days without electricity and support
I don't know who is worse Emalahleni municipality or the people at conlog making money getting these contracts to install these non working pre paid meters... been 3 days without electricity already, problem is with the conlog meter in the electricity box in the street, Emalahleni municipality just don't come out to help paying customers and conlog just says not our problem contact the municipality,... we pay our buds off since these things were installed on electricity... but we don't get help.... both are useless....
Helpful (0)
|Replies (0)RS
Retha S
1 reviews | Active since Jan 2020
6 Oct 2025, 20:29
Conlog and Emalahleni municipality useless... 4 days without electricity and support
I don't know who is worse Emalahleni municipality or the people at conlog making money getting these contracts to install these non working pre paid meters... been 3 days without electricity already, problem is with the conlog meter in the electricity box in the street, Emalahleni municipality just don't come out to help paying customers and conlog just says not our problem contact the municipality,... we pay our buds off since these things were installed on electricity... but we don't get help.... both are useless....
0
Replies (0)EP
Enrico P
1 reviews | Active since Jan 2020
31 Aug 2025, 10:07
Conlog prepaid electricity meter
Their electricity meter is the biggest junk i came across. Most of the time is shows fcon. The meter is always situstitedin the same place. Reasons on the website for this error is total garbage. Should take their junk of the market. Should read reports on google maps. Its schoking to see all.the bad reviews
Helpful (0)
|Replies (0)EP
Enrico P
1 reviews | Active since Jan 2020
31 Aug 2025, 10:07
Conlog prepaid electricity meter
Their electricity meter is the biggest junk i came across. Most of the time is shows fcon. The meter is always situstitedin the same place. Reasons on the website for this error is total garbage. Should take their junk of the market. Should read reports on google maps. Its schoking to see all.the bad reviews
0
Replies (0)CL
Charl L
1 reviews | Active since Jan 2020
14 Mar 2025, 07:32
*****ing money - no electricity
On 12-03-2025, I purchased electricity via the CODI app at 05:49 in the morning, Left to go to work at 11:00 I still have not received my token to recharge my meter. I sent numerous emails to Info@conlog.com, requested feedback on the website as well as the app - no ticket received. Today 14-03-2025 I called them after holding for 6+ minutes I finally got hold of them telling me I should have sent my query to support@conlog.com for a ticket, yet nowhere on the website nor app this email address is shown. Sent proof of payment etc. to conlog, got a message back they cannot trace my token but got the payment. Instead of giving me a token they are now going to investigate as to why I did not receive my electricity that I purchased.
Helpful (0)
|Replies (0)CL
Charl L
1 reviews | Active since Jan 2020
14 Mar 2025, 07:32
*****ing money - no electricity
On 12-03-2025, I purchased electricity via the CODI app at 05:49 in the morning, Left to go to work at 11:00 I still have not received my token to recharge my meter. I sent numerous emails to Info@conlog.com, requested feedback on the website as well as the app - no ticket received. Today 14-03-2025 I called them after holding for 6+ minutes I finally got hold of them telling me I should have sent my query to support@conlog.com for a ticket, yet nowhere on the website nor app this email address is shown. Sent proof of payment etc. to conlog, got a message back they cannot trace my token but got the payment. Instead of giving me a token they are now going to investigate as to why I did not receive my electricity that I purchased.
0
Replies (0)MG
Marius G
1 reviews | Active since Jan 2020
24 Feb 2025, 12:17
Conlog and Eskom ignore the Visually disabled!
The new Eskom/Comlog smart meter, imposed on us, is not accessible for the visually impaired . As a visually impaired individual, I am compelled to speak on behalf of people with disabilities and the elderly. The information display window on the smart meter is too small for me to read, and using magnifying tools has not helped. The font is also too pixelated. I have attempted to express my concerns to @Conlog, but they consistently respond with vague assurances that they will get back to me. It appears that neither @Eskom nor @Comlog is genuinely concerned about the needs of visually impaired individuals
Helpful (0)
|Replies (0)MG
Marius G
1 reviews | Active since Jan 2020
24 Feb 2025, 12:17
Conlog and Eskom ignore the Visually disabled!
The new Eskom/Comlog smart meter, imposed on us, is not accessible for the visually impaired . As a visually impaired individual, I am compelled to speak on behalf of people with disabilities and the elderly. The information display window on the smart meter is too small for me to read, and using magnifying tools has not helped. The font is also too pixelated. I have attempted to express my concerns to @Conlog, but they consistently respond with vague assurances that they will get back to me. It appears that neither @Eskom nor @Comlog is genuinely concerned about the needs of visually impaired individuals
0
Replies (0)MV
MARIUS V
1 reviews | Active since Jan 2020
17 Sept 2024, 19:59
Imbeciles for technicians on pre paid meters
I recently had pre pre-paid meter installed at my house. The technicians installed the meter just under the ceiling. I am a pensioner and both myself and my wife are on crutches. I need this to be sorted out ASAP. If one of us falls whilst inputting our token numbers I can assure you that they will face a law suite.
Helpful (0)
|Replies (0)MV
MARIUS V
1 reviews | Active since Jan 2020
17 Sept 2024, 19:59
Imbeciles for technicians on pre paid meters
I recently had pre pre-paid meter installed at my house. The technicians installed the meter just under the ceiling. I am a pensioner and both myself and my wife are on crutches. I need this to be sorted out ASAP. If one of us falls whilst inputting our token numbers I can assure you that they will face a law suite.
0
Replies (0)ND
Nkosatana D
1 reviews | Active since Jan 2020
14 Sept 2024, 06:19
Useless Support
Whenever i have a problem and need support i never get it. This is the second time now i use their app to buy but not get a receipt. When i call them i will hold for a while until they drop and say they will get back to me and they never do .
Helpful (0)
|Replies (0)ND
Nkosatana D
1 reviews | Active since Jan 2020
14 Sept 2024, 06:19
Useless Support
Whenever i have a problem and need support i never get it. This is the second time now i use their app to buy but not get a receipt. When i call them i will hold for a while until they drop and say they will get back to me and they never do .
0
Replies (0)MN
Marius N
1 reviews | Active since Jan 2020
27 Jul 2024, 09:59
BUYING ELECTRICITY WITH CONLOG
Buying electricity with Conlog and most of the times you don't receive your token. When you contact support you wait hours before they reply just to hear they can not recognize your token after you sent the bank confirmation with all the details. You have to wait for an ivestigationš”
Helpful (0)
|Replies (0)MN
Marius N
1 reviews | Active since Jan 2020
27 Jul 2024, 09:59
BUYING ELECTRICITY WITH CONLOG
Buying electricity with Conlog and most of the times you don't receive your token. When you contact support you wait hours before they reply just to hear they can not recognize your token after you sent the bank confirmation with all the details. You have to wait for an ivestigationš”
0
Replies (0)DM