CG
Constantia Glen
Unclaimed Business
CG
Constantia Glen
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#14
in Restaurants & Food
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Constantia Glen
Constantia Glen has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Constantia Glen across 6 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceRF
Rozelle F
1 reviews | Active since Jan 2020
28 Feb 2026, 16:31
Bad treatment at Constancia Glen
I phoned today to make a reservation.The lady said it was fully book but there are outside tables for walk -in and I decided to go. I was treated so badly when i got there. The way they spoke to me at the door when I asked if there was a table available!!! The lady first told me yes what do you want and can't you see its full!!! I turned around with my family felt humiliated. It is the way you spoke to people. Unacceptable!!! I am a human and although i might not look rich enough you dont treat any one this way!!!
Helpful (0)
|Replies (0)RF
Rozelle F
1 reviews | Active since Jan 2020
28 Feb 2026, 16:31
Bad treatment at Constancia Glen
I phoned today to make a reservation.The lady said it was fully book but there are outside tables for walk -in and I decided to go. I was treated so badly when i got there. The way they spoke to me at the door when I asked if there was a table available!!! The lady first told me yes what do you want and can't you see its full!!! I turned around with my family felt humiliated. It is the way you spoke to people. Unacceptable!!! I am a human and although i might not look rich enough you dont treat any one this way!!!
0
Replies (0)DH
Danielle H
1 reviews | Active since Jan 2020
30 Jan 2020, 19:44
Disgusted at your Brand
I’m horrified to hear of a passionate staff member of yours that was fired. What procedure did you follow? She is a cancer survivor who worked through chemo. She is a mother of two. I will let all my friends and family know that your brand should not be supported.
Helpful (0)
|Replies (0)DH
Danielle H
1 reviews | Active since Jan 2020
30 Jan 2020, 19:44
Disgusted at your Brand
I’m horrified to hear of a passionate staff member of yours that was fired. What procedure did you follow? She is a cancer survivor who worked through chemo. She is a mother of two. I will let all my friends and family know that your brand should not be supported.
0
Replies (0)A
SM
Sanele M
1 reviews | Active since Jan 2020
15 Oct 2019, 19:59
The Glen in Constantia with Quality
Awesome place to spend with friends/family/clients. I came here with my marketing team last week Saturday on the 16th and was served by Steve. What a wonderful waiter that is passionate about providing an excellent service to the customers. Beautiful place and good food as well.
Helpful (0)
|Replies (0)SM
Sanele M
1 reviews | Active since Jan 2020
15 Oct 2019, 19:59
The Glen in Constantia with Quality
Awesome place to spend with friends/family/clients. I came here with my marketing team last week Saturday on the 16th and was served by Steve. What a wonderful waiter that is passionate about providing an excellent service to the customers. Beautiful place and good food as well.
0
Replies (0)ES
Ean S
1 reviews | Active since Jan 2020
1 Mar 2016, 10:04
Welcome by car NOT on foot
We made a group booking at Constantia Glen which was confirmed. We then made our way with the Hop-on-Hop bus tour and got off at Constantia Glen just to be told that we cannot enter on foot. At first we thought the security guard had a witty sense of humour but he was actually being serious.<br> <br> After phoning the restaurant confirming our booking, we were advised that we cannot enter the estate on foot. Nowhere on their website or the booking was this stipulated. What makes this even more bizarre is that you are allowed to leave the estate/restaurant on foot but you may not enter on foot.<br> <br> We tried to speak to the manager who only phoned us back more than an hour later (apparently busy). We had overseas visitors with us and had to have this embarrassing experience. <br> <br> The restaurant should have at least offered to fetch us then by car to drive the less than 1km to the restaurant. Also no response to our email complaint.<br> <br> I rate your service ZERO and am advising all my friends and colleagues in the events/PR/tourism field not not ever support your restaurant.
Helpful (0)
|Replies (0)ES
Ean S
1 reviews | Active since Jan 2020
1 Mar 2016, 10:04
Welcome by car NOT on foot
We made a group booking at Constantia Glen which was confirmed. We then made our way with the Hop-on-Hop bus tour and got off at Constantia Glen just to be told that we cannot enter on foot. At first we thought the security guard had a witty sense of humour but he was actually being serious.<br> <br> After phoning the restaurant confirming our booking, we were advised that we cannot enter the estate on foot. Nowhere on their website or the booking was this stipulated. What makes this even more bizarre is that you are allowed to leave the estate/restaurant on foot but you may not enter on foot.<br> <br> We tried to speak to the manager who only phoned us back more than an hour later (apparently busy). We had overseas visitors with us and had to have this embarrassing experience. <br> <br> The restaurant should have at least offered to fetch us then by car to drive the less than 1km to the restaurant. Also no response to our email complaint.<br> <br> I rate your service ZERO and am advising all my friends and colleagues in the events/PR/tourism field not not ever support your restaurant.
0
Replies (0)GW
Gerald W
1 reviews | Active since Jan 2020
19 Jan 2016, 07:25
Disappointing Experience
This is a really fabulous venue with stunning views over the Constantia Valley. We were a table of 8, all locals. Unfortunately we had a disappointing experience which has been subsequently exacerbated by the lack of response to my complaints from management. We received poor service, in particular the wine tasting was most unprofessional & we had to seek out our food which took forever to be served. It then took a lot of effort to get the bill. The latter was the crowning glory, there was an automatic service charge of 15% because we were table of 8. Outrageous seems an appropriate word
Helpful (0)
|Replies (0)GW
Gerald W
1 reviews | Active since Jan 2020
19 Jan 2016, 07:25
Disappointing Experience
This is a really fabulous venue with stunning views over the Constantia Valley. We were a table of 8, all locals. Unfortunately we had a disappointing experience which has been subsequently exacerbated by the lack of response to my complaints from management. We received poor service, in particular the wine tasting was most unprofessional & we had to seek out our food which took forever to be served. It then took a lot of effort to get the bill. The latter was the crowning glory, there was an automatic service charge of 15% because we were table of 8. Outrageous seems an appropriate word
0
Replies (0)