TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
If there was an option for ZERO stars, I would give it. Firstly the proof gets sent to the incorrect number. I sent numerous emails requesting an update, NO REPLY. Finally get a hold on the WhatsApp line just to learn they sent the proof to the incorrect number and didn't bother to follow up for the rest of the week. Had the proof sent to me. SPELLING ERROR even though the name was typed correctly when ordered on the website. Finally got a new proof and approved within minutes. Week and a half after placing order, if finally arrives via courier. Guess what... INCORRECT ITEM. I received someone else's order. Let the Malvern branch know. I'm still awaiting feedback. If you're looking for decent service is a reasonable timeframe, I suggest you stay FAR AWAY from Copy Magic.
1 reviews | Active since Jan 2020
If there was an option for ZERO stars, I would give it. Firstly the proof gets sent to the incorrect number. I sent numerous emails requesting an update, NO REPLY. Finally get a hold on the WhatsApp line just to learn they sent the proof to the incorrect number and didn't bother to follow up for the rest of the week. Had the proof sent to me. SPELLING ERROR even though the name was typed correctly when ordered on the website. Finally got a new proof and approved within minutes. Week and a half after placing order, if finally arrives via courier. Guess what... INCORRECT ITEM. I received someone else's order. Let the Malvern branch know. I'm still awaiting feedback. If you're looking for decent service is a reasonable timeframe, I suggest you stay FAR AWAY from Copy Magic.
1 reviews | Active since Jan 2020
I recently dealt with Copy Magic in particular a young lady Lorrayn. The Service I recieved from her was surely worth this 5 star rating. Excellent, friendly and kept to her promises of delivering. I will definetly promote this company Copy Magic in Malvern, Queensburgh.
1 reviews | Active since Jan 2020
I recently dealt with Copy Magic in particular a young lady Lorrayn. The Service I recieved from her was surely worth this 5 star rating. Excellent, friendly and kept to her promises of delivering. I will definetly promote this company Copy Magic in Malvern, Queensburgh.
1 reviews | Active since Jan 2020
This is literally the worst place on earth run by greedy unethical people. They know they offer services we cant find elsewhere in malvern so they rob you blindly when you are desperate. Charged R185 for visa photos, claiming R45 to take the picture, R15 to print the picture, R15 to email it to you and R85!!! for their labour. Then they proceed to put it on my flashdrive and still charge for emailing!! They also did the picture wrong but lied when they showed it to me and said it was correct and went so far as to lie about the pixelation. They do not have a price list up so you have to trust their made up amounts because that changed too from the first time we went. They also take extremely unprofessional photos. I cannot understand how they are still open when they have such terrible reviews. Scam.
1 reviews | Active since Jan 2020
This is literally the worst place on earth run by greedy unethical people. They know they offer services we cant find elsewhere in malvern so they rob you blindly when you are desperate. Charged R185 for visa photos, claiming R45 to take the picture, R15 to print the picture, R15 to email it to you and R85!!! for their labour. Then they proceed to put it on my flashdrive and still charge for emailing!! They also did the picture wrong but lied when they showed it to me and said it was correct and went so far as to lie about the pixelation. They do not have a price list up so you have to trust their made up amounts because that changed too from the first time we went. They also take extremely unprofessional photos. I cannot understand how they are still open when they have such terrible reviews. Scam.
1 reviews | Active since Jan 2020
They charge me R56.00 for one emails!! That is daylight robbery! Then all I asked them if I can use there pen to sign the document and she refused and sai I must buy my own pen! Really! There is not person there ever that smile ever, they all are allways rude and never go out of there way to help, I do a lot of work there and can't believe they allways sad and stressed. They really does not know anything about customers service. Besides there massive prices they refuse to let me use there pen to sign.
1 reviews | Active since Jan 2020
They charge me R56.00 for one emails!! That is daylight robbery! Then all I asked them if I can use there pen to sign the document and she refused and sai I must buy my own pen! Really! There is not person there ever that smile ever, they all are allways rude and never go out of there way to help, I do a lot of work there and can't believe they allways sad and stressed. They really does not know anything about customers service. Besides there massive prices they refuse to let me use there pen to sign.
1 reviews | Active since Jan 2020
I can't believe I paid R20...yes R20 just to cut 4 small pieces of paper!!! They charge R12 just to blue tooth and R17 to scan with avg !!!! They are day light robbers! Most expensive copy shop in the world!! Never again, I mean really.
1 reviews | Active since Jan 2020
I can't believe I paid R20...yes R20 just to cut 4 small pieces of paper!!! They charge R12 just to blue tooth and R17 to scan with avg !!!! They are day light robbers! Most expensive copy shop in the world!! Never again, I mean really.
1 reviews | Active since Jan 2020
I was at the store on Monday when I got a quote from 1 of the employees for a Banner @ R155, when I called today to confirm the email address to send through my info, Wendy says the price is R235 for the same job. Her business ethics is pathetic just like her attitude...
1 reviews | Active since Jan 2020
I was at the store on Monday when I got a quote from 1 of the employees for a Banner @ R155, when I called today to confirm the email address to send through my info, Wendy says the price is R235 for the same job. Her business ethics is pathetic just like her attitude...
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