Cosmo Pools
Verified Business
|4.8|12 Reviews (last 12 months)|Responds in 6h 42m
Cosmo Pools
Verified Business
|4.8
12 Reviews (last 12 months)
Responds in 6h 42m
AI Review Summary
Based on recent customer reviews, Cosmo Pools is consistently praised for delivering professional pool installations, renovations, and repairs across South Africa. Customers repeatedly highlight Westley's clear communication and guidance, alongside Sipho, JP, Jaques, Levy and Christo for their dedicated workmanship. A recurring theme is the smooth project flow from planning to handover, with many noting work completed ahead of schedule. Clients describe the company as reliable, affordable and trustworthy, with strong aftersales support. A minor recurring concern relates to the rubble removal team, though this is overshadowed by overwhelmingly positive sentiment.
Performance(last 12 months):
TrustIndex
7.5
Ranking
#6
in Construction & Hardware
Reply Time
6h 42m
NPS Score
80
Recommended: Very Likely
Review Distribution
4.8|12 Reviews
Jul '25 - Jun '26
Recent reviews (12)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceTM
Thabo M
1 reviews | Active since Jan 2020
18 May 2026, 12:01
Cosmo Pools
Choosing Cosmo Pools for our new fiberglass swimming pool was one of the best decisions we made for our home! From the initial consultation to the final installation, the entire process was seamless and incredibly professional. Their team truly lives up to their reputation for excellence, treating our project with the same dedication they show for their award-winning pools. The quality of the fiberglass shell is outstanding, and the quick installation (just 5-7 days!) meant we were enjoying our new 'slice of paradise' in no time.
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Thabo M
1 reviews | Active since Jan 2020
18 May 2026, 12:01
Cosmo Pools
Choosing Cosmo Pools for our new fiberglass swimming pool was one of the best decisions we made for our home! From the initial consultation to the final installation, the entire process was seamless and incredibly professional. Their team truly lives up to their reputation for excellence, treating our project with the same dedication they show for their award-winning pools. The quality of the fiberglass shell is outstanding, and the quick installation (just 5-7 days!) meant we were enjoying our new 'slice of paradise' in no time.
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Niel
1 reviews | Active since Jan 2020
27 Jan 2026, 16:33
It really was a pleasant experience
It really was a pleasant experience. Westley is focussed to satisfy your needs and went the extra mile, good communicator. The work rate of the crew digging the hole was spectacular. Sipho and his team doing the installation was very professional. Magnificent and highly recommended company.
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Niel
1 reviews | Active since Jan 2020
27 Jan 2026, 16:33
It really was a pleasant experience
It really was a pleasant experience. Westley is focussed to satisfy your needs and went the extra mile, good communicator. The work rate of the crew digging the hole was spectacular. Sipho and his team doing the installation was very professional. Magnificent and highly recommended company.
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Frikkie
1 reviews | Active since Jan 2020
29 Nov 2025, 06:36
We're absolutely thrilled with our new swimming pool! We'd like to extend our thanks to Westley for his excellent service and guidance throughout our pursuit of one
We're absolutely thrilled with our new swimming pool! We'd like to extend our thanks to Westley for his excellent service and guidance throughout our pursuit of one. His expertise and made the whole process smooth and enjoyable. A special thank you also to JP and Jaques for delivering the pool and providing professional advice - their friendly and courteous approach was greatly appreciated. We're loving our new pool and can't recommend highly enough the great service we received.
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Frikkie
1 reviews | Active since Jan 2020
29 Nov 2025, 06:36
We're absolutely thrilled with our new swimming pool! We'd like to extend our thanks to Westley for his excellent service and guidance throughout our pursuit of one
We're absolutely thrilled with our new swimming pool! We'd like to extend our thanks to Westley for his excellent service and guidance throughout our pursuit of one. His expertise and made the whole process smooth and enjoyable. A special thank you also to JP and Jaques for delivering the pool and providing professional advice - their friendly and courteous approach was greatly appreciated. We're loving our new pool and can't recommend highly enough the great service we received.
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Morris R
1 reviews | Active since Jan 2020
18 Nov 2025, 06:14
Cosmo Pools all the way!
Very very happy with my pool that the Cosmo team installed. Would highly recommend them do any pool installations. Kept me up to date all the time and the pool was done very professionally ahead of schedule. We couldn't be happier.
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Morris R
1 reviews | Active since Jan 2020
18 Nov 2025, 06:14
Cosmo Pools all the way!
Very very happy with my pool that the Cosmo team installed. Would highly recommend them do any pool installations. Kept me up to date all the time and the pool was done very professionally ahead of schedule. We couldn't be happier.
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