C
Coverguard
Unclaimed Business
C
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceRA
Rossouw A
1 reviews | Active since Jan 2020
30 Jun 2023, 19:52
Terrible quality product and shocking after sales service
Our supposed "Premium Range" patio furniture cover did not last a year before tearing in several places. Upon querying this with Covergard we were advised that the product is not suitable for use in direct sunlight. They forwarded me an electronic document showing this but even the picture of my furniture cover on their website does not show this disclaimer. Terrible product, totally overpriced, false advertising, shocking after sales service!
Helpful (0)
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Rossouw A
1 reviews | Active since Jan 2020
30 Jun 2023, 19:52
Terrible quality product and shocking after sales service
Our supposed "Premium Range" patio furniture cover did not last a year before tearing in several places. Upon querying this with Covergard we were advised that the product is not suitable for use in direct sunlight. They forwarded me an electronic document showing this but even the picture of my furniture cover on their website does not show this disclaimer. Terrible product, totally overpriced, false advertising, shocking after sales service!
0
Replies (0)SP
Sasha P
1 reviews | Active since Jan 2020
9 Mar 2022, 08:40
Covergard Pty Ltd patio covers
This review is LOOONG overdue. I contacted Covergard in June 2019. I spoke to a Lady by the name of Katlego. I do hope she still works there. Be that as it may, I needed custom cover for my Patio furniture made. Katlego accommodated me 100% of the way, from pricing to delivery. The cover is almost 3 years old, in sun & rain, and still looking brand new. Thank you Katlego. Well done. Keep up the good work. I note that people are reviewing CovergUard. The company I was dealing with is CovergArd.
Helpful (0)
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Sasha P
1 reviews | Active since Jan 2020
9 Mar 2022, 08:40
Covergard Pty Ltd patio covers
This review is LOOONG overdue. I contacted Covergard in June 2019. I spoke to a Lady by the name of Katlego. I do hope she still works there. Be that as it may, I needed custom cover for my Patio furniture made. Katlego accommodated me 100% of the way, from pricing to delivery. The cover is almost 3 years old, in sun & rain, and still looking brand new. Thank you Katlego. Well done. Keep up the good work. I note that people are reviewing CovergUard. The company I was dealing with is CovergArd.
0
Replies (0)AK
Ashley K
1 reviews | Active since Jan 2020
8 Apr 2020, 07:19
Not waterproof tarpaulin.
My wife and I are pensioners and presently live permanently in a Caravan. We have a 2003 Gypsey Caravan so the tent is quite old and has started to leak in rainy weather. I purchased a Covergard 6x4.9 Tarpaulin, from Builders Warehouse in January 2020 for R900. 00, to cover the tent and prevent leaks. The pamphlet with the Tarpaulin states it is waterproof. The rains came and the Tarpaulin leaked all along the joins, thru the stitching, onto the tent and once again the tent leaked. I feel that their statement of the Tarpaulin being waterproof is totally incorrect and I have thrown away R900. 00 which is a lot of money to us pensioners. I trust you will take note of this problem as this to me is false advertising.
Helpful (0)
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Ashley K
1 reviews | Active since Jan 2020
8 Apr 2020, 07:19
Not waterproof tarpaulin.
My wife and I are pensioners and presently live permanently in a Caravan. We have a 2003 Gypsey Caravan so the tent is quite old and has started to leak in rainy weather. I purchased a Covergard 6x4.9 Tarpaulin, from Builders Warehouse in January 2020 for R900. 00, to cover the tent and prevent leaks. The pamphlet with the Tarpaulin states it is waterproof. The rains came and the Tarpaulin leaked all along the joins, thru the stitching, onto the tent and once again the tent leaked. I feel that their statement of the Tarpaulin being waterproof is totally incorrect and I have thrown away R900. 00 which is a lot of money to us pensioners. I trust you will take note of this problem as this to me is false advertising.
0
Replies (0)VM
Vernon M
1 reviews | Active since Jan 2020
7 Apr 2016, 07:53
Poor Customer Service by Coverguard Pty Ltd
I bought a cover for patio furniture from Coverguard, whom I was advised sells good quality covers that protects such patio furniture. I was impressed with their service until I realised they delivered the wrong cover that does not have a soft inner lay, which I have paid for. I now have sent numerous e-mails and made several calls only for the representative to come do measurements which I was thankful for. Ever since, I have not yet heard from them again, it is now again about 5 months later and my most recent phone call to them was on Monday upon which I was told some manager was going to phone me. I am disappointed with what has happened, terribly so.
Helpful (0)
|Replies (0)VM
Vernon M
1 reviews | Active since Jan 2020
7 Apr 2016, 07:53
Poor Customer Service by Coverguard Pty Ltd
I bought a cover for patio furniture from Coverguard, whom I was advised sells good quality covers that protects such patio furniture. I was impressed with their service until I realised they delivered the wrong cover that does not have a soft inner lay, which I have paid for. I now have sent numerous e-mails and made several calls only for the representative to come do measurements which I was thankful for. Ever since, I have not yet heard from them again, it is now again about 5 months later and my most recent phone call to them was on Monday upon which I was told some manager was going to phone me. I am disappointed with what has happened, terribly so.
0
Replies (0)