Debit

am Lulamile Mbethwa, ID number ‪7011265794081‬ last month I received a call from one of your consultants offering me that you will be able to remove me under debt review, I accepted the offer because I've been struggling to remove my name under debt. I found out later that this was another debt review, but I contacted you to cancel the application. The consultant said that you are going to debit the cancelation fee of R500 but to my surprise you debited R1200 twice. I really don't understand how does your company works, fine print says that the cancelation fee is R600 but you debited R1200 end of August and October with different reference number, what does that mean. Please refund me with my R1800 you can do whatever you like from my account as if I don't have rights.