Credit Salvage
Claimed Business
Credit Salvage
Claimed Business
70 Reviews (last 12 months)
Does not respond to reviews
Rated in:
Scores reflect the Overall AI Score for each category
AI Review Summary
Based on recent customer reviews, Credit Salvage delivers an overwhelmingly positive customer experience, particularly in the area of personalised consultant support and debt review removal services. Consultants Chemonay Tarr and Kelebogile Serathi are consistently praised by name for their professionalism, dedication, and proactive communication. The company scores highly across all five service themes, with only isolated complaints around billing practices and communication gaps.
Top Strengths:
- •Customer Service & Professional Guidance: Consultants Chemonay Tarr and Kelebogile Serathi are repeatedly named as exceptional, patient, professional, and genuinely caring. Customers describe them as going above and beyond.
Service Quality Ratings
MetricScoreIndustry AvgBest in Class
Performance(last 12 months):
0Trustindex Rating
#26Ranked In Debt Management
283h 46mReply Time
85 NPSVery Likely
Replied to 20% of negative reviews
Reply time on negative reviews: 1 hour 44 min
TrustIndex
0
Ranking
#26
in Debt Management
Avg Reply
283h 46m
NPS Score
85
Recommended: Very Likely
Replied to 20% of negative reviews
Reply time on negative reviews: 1 hour 44 min
Review Distribution
4.6|70 Reviews
May '25 - Apr '26
5(85.7%)
4(5.4%)
3(1.8%)
2(1.8%)
1(5.4%)
5(85.7%)
4(5.4%)
3(1.8%)
2(1.8%)
1(5.4%)
Recent reviews (70)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMM
EM
Edith M
1 reviews | Active since Jan 2020
24 Feb 2026, 14:17
Scroll past them. The are other trustworthy companies. This one is a ****.
Credit salvage used company Accountability PTY LTD to list a default on my credit report. I inquired about their services but apparently I signed up with them. The documents they provided contain a signature that is not mine, the telephone number they apparently contacted me on is not my number and this sign up was based on whatsapp. I'm going to involve my lawyers for this, imagine being listed for 1k.
Helpful (0)
|Replies (0)EM
Edith M
1 reviews | Active since Jan 2020
24 Feb 2026, 14:17
Scroll past them. The are other trustworthy companies. This one is a ****.
Credit salvage used company Accountability PTY LTD to list a default on my credit report. I inquired about their services but apparently I signed up with them. The documents they provided contain a signature that is not mine, the telephone number they apparently contacted me on is not my number and this sign up was based on whatsapp. I'm going to involve my lawyers for this, imagine being listed for 1k.
0
Replies (0)YG
Yolanda Grové
1 reviews | Active since Jan 2020
20 Feb 2026, 11:50
NOT HAPPY AT ALL!
I paid R8000 to clear my name so I would be able to get credit again. But I still get declined at banks and other institutions. The answer I get is that my name is cleared on the bureaus but the whole point of paying R8000 is so I can get credit again. And places I apply for credit says I am still flagged as under debt review. I am really not happy with Credit Salvage. I just waisted R8000 cause I am still in the same boat as before I used them!
Helpful (0)
|Replies (0)YG
Yolanda Grové
1 reviews | Active since Jan 2020
20 Feb 2026, 11:50
NOT HAPPY AT ALL!
I paid R8000 to clear my name so I would be able to get credit again. But I still get declined at banks and other institutions. The answer I get is that my name is cleared on the bureaus but the whole point of paying R8000 is so I can get credit again. And places I apply for credit says I am still flagged as under debt review. I am really not happy with Credit Salvage. I just waisted R8000 cause I am still in the same boat as before I used them!
0
Replies (0)YG
Yolanda Grové
1 reviews | Active since Jan 2020
22 Jan 2026, 11:05
Credit Salvage highly recommended
As a customer of Credit Salvage, I would like to highly recommend their services. From the very beginning, everything ran smoothly with Sibongile, who was extremely helpful and efficient. I was then handed over to my consultant, Chemoney, who was absolutely on the ball. She kept me informed immediately whenever there were any updates or changes and truly went out of her way to assist me. Thanks to her dedication and professionalism, my name was cleared much quicker than the original timeframe that was quoted. I am extremely grateful for the excellent service I received from Credit Salvage.
Helpful (0)
|Replies (0)YG
Yolanda Grové
1 reviews | Active since Jan 2020
22 Jan 2026, 11:05
Credit Salvage highly recommended
As a customer of Credit Salvage, I would like to highly recommend their services. From the very beginning, everything ran smoothly with Sibongile, who was extremely helpful and efficient. I was then handed over to my consultant, Chemoney, who was absolutely on the ball. She kept me informed immediately whenever there were any updates or changes and truly went out of her way to assist me. Thanks to her dedication and professionalism, my name was cleared much quicker than the original timeframe that was quoted. I am extremely grateful for the excellent service I received from Credit Salvage.
0
Replies (0)lT
lebogang T
1 reviews | Active since Jan 2020
20 Jan 2026, 11:30
KELEBOGILE
Credit salvage is the best, with three months my credit score was up the roof after i was under debt review that to Kelbogile she was the best in updating me all the time until i bought myself a brand new HAVAL h6 GT. BIG UP TO kelebogile
Helpful (0)
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lebogang T
1 reviews | Active since Jan 2020
20 Jan 2026, 11:30
KELEBOGILE
Credit salvage is the best, with three months my credit score was up the roof after i was under debt review that to Kelbogile she was the best in updating me all the time until i bought myself a brand new HAVAL h6 GT. BIG UP TO kelebogile
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Replies (0)SC
Samuel C
1 reviews | Active since Jan 2020
20 Jan 2026, 08:01
My Sincere Appreciation to the Team
Thank you. This is the most wonderful and grateful service. I am indebted to you and will always cherish the great service rendered. You guys are wonderful and dedicated to your services.
Helpful (0)
|Replies (0)LR
Lush R
1 reviews | Active since Jan 2020
16 Jan 2026, 11:22
Excellent customer service
I'd like to express my gratitude to Chemonay for the outstanding service , my husband had this huge account that was blocking him whenever he tries to apply for credit but she managed to negotiate for prescription .
Helpful (0)
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Lush R
1 reviews | Active since Jan 2020
16 Jan 2026, 11:22
Excellent customer service
I'd like to express my gratitude to Chemonay for the outstanding service , my husband had this huge account that was blocking him whenever he tries to apply for credit but she managed to negotiate for prescription .
0
Replies (0)NM
Nokuthula M
1 reviews | Active since Jan 2020
14 Jan 2026, 10:46
Debt review removal
A great service I received from Credit Salvage, Reliable company. Kelebogile was the 1 handling my file, I loved her professionalism, also very kind and understanding. Keep up the great work guys❤️
Helpful (0)
|Replies (0)NM
Nokuthula M
1 reviews | Active since Jan 2020
14 Jan 2026, 10:46
Debt review removal
A great service I received from Credit Salvage, Reliable company. Kelebogile was the 1 handling my file, I loved her professionalism, also very kind and understanding. Keep up the great work guys❤️
0
Replies (0)