CP
Cri Pumps
Unclaimed Business
CP
Performance(last 12 months):
Ranked In Other
#2NPS Score
0Unlikely
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceBU
GJ
Gerald J
1 reviews | Active since Jan 2020
11 Sept 2022, 07:28
Cri pumps are rubbish
Worst decision of my life installing their submersible pump. Since installation I have had the installer back 6 times due to the control box burning out, replace they don't do just bypass it and leave. As a farmer I depend on borehole water, their products are useless, would not recommend it to anyone
Helpful (0)
|Replies (0)GJ
Gerald J
1 reviews | Active since Jan 2020
11 Sept 2022, 07:28
Cri pumps are rubbish
Worst decision of my life installing their submersible pump. Since installation I have had the installer back 6 times due to the control box burning out, replace they don't do just bypass it and leave. As a farmer I depend on borehole water, their products are useless, would not recommend it to anyone
0
Replies (0)AF
Amanda F
1 reviews | Active since Jan 2020
22 Nov 2019, 10:05
CRI Pumps don't honour guarantees
CRI Pumps distribute water pumps. The water pump I had installed seven months ago malfunctioned with no human intervention and CRI pumps refused to honour the guarantee, instead insisting I pay for the repair. Guarantees are to cover for events such as a malfunction. Charging the client for repair is bad business practice and hence this warning to others.
Helpful (0)
|Replies (0)AF
Amanda F
1 reviews | Active since Jan 2020
22 Nov 2019, 10:05
CRI Pumps don't honour guarantees
CRI Pumps distribute water pumps. The water pump I had installed seven months ago malfunctioned with no human intervention and CRI pumps refused to honour the guarantee, instead insisting I pay for the repair. Guarantees are to cover for events such as a malfunction. Charging the client for repair is bad business practice and hence this warning to others.
0
Replies (0)OH
Oscar H
1 reviews | Active since Jan 2020
20 Sept 2017, 07:50
Lost or Sold electric motor pump for s****
In March 2017 delivered a electrical pump motor to service centre and repairs. Cost to repair was eventually confirmed. Followed up after months to collect to be advised that pump was not with them. Provided copy of repair slip via email to confirm and collect. Was advised they cannot find it and was / could have been sold for s****! Requested now for 2 weeks as they said they will try and find it? No reply and requested replacement pump or new pump if they cannot provide motor back. Repair slip shows / states nothing that if not collected or collection period (maximum of 2,3 or 6 months) or even at repair center that this is part of T&C, that pump can be sold as s****. Please, I require your assistance to get motor back.
Helpful (0)
|Replies (0)OH
Oscar H
1 reviews | Active since Jan 2020
20 Sept 2017, 07:50
Lost or Sold electric motor pump for s****
In March 2017 delivered a electrical pump motor to service centre and repairs. Cost to repair was eventually confirmed. Followed up after months to collect to be advised that pump was not with them. Provided copy of repair slip via email to confirm and collect. Was advised they cannot find it and was / could have been sold for s****! Requested now for 2 weeks as they said they will try and find it? No reply and requested replacement pump or new pump if they cannot provide motor back. Repair slip shows / states nothing that if not collected or collection period (maximum of 2,3 or 6 months) or even at repair center that this is part of T&C, that pump can be sold as s****. Please, I require your assistance to get motor back.
0
Replies (0)RA
Ralph A
1 reviews | Active since Jan 2020
15 Oct 2015, 09:01
No call backs
Awaiting for invoices that has been promised to me for 3 - 4+ days. When I phone,either my phone calls gets rejected or left over to voice mail. She/they NEVER call me back and if you call the landline and you will never get anybody if go through the system.
Helpful (0)
|Replies (0)RA
Ralph A
1 reviews | Active since Jan 2020
15 Oct 2015, 09:01
No call backs
Awaiting for invoices that has been promised to me for 3 - 4+ days. When I phone,either my phone calls gets rejected or left over to voice mail. She/they NEVER call me back and if you call the landline and you will never get anybody if go through the system.
0
Replies (0)JM
Johan M
1 reviews | Active since Jan 2020
1 Apr 2015, 11:48
Charges on faulty factory defects
I bought a pressure pump from Saplastikor and was convinced that CRI pumps was better than the imports from Italy,it was a very bad decision as of previous experiences this was no different,the pump was in for replacement of the rear housing that started to crack for no reason,funny part was that I had to pay in R250 for the controller card was faulty,that was a blatant lie,six moths later the same fault appear and I phoned Saplastikor where I was told that they have a lot of comebacks on the CRI pumps.Needles to say I phoned CRI head office in Midrand and spoke to Waroon,service manager and without any hesitation he ask me to bring the pump to them and within an hour it would be ready.(Remember the pump was working but the cracked rear end causes it to spray some water but was switching on and off )the controller card is again damaged which is not true,a crooked ay to resolve their losses due to low quality parts and they think every body that walks in with faulty equipment are either morons or plain stupid.They are plain daylight robbers because their products cannot stand up to the imports from Italy,typical S.A that rob the SA public
Helpful (0)
|Replies (0)JM
Johan M
1 reviews | Active since Jan 2020
1 Apr 2015, 11:48
Charges on faulty factory defects
I bought a pressure pump from Saplastikor and was convinced that CRI pumps was better than the imports from Italy,it was a very bad decision as of previous experiences this was no different,the pump was in for replacement of the rear housing that started to crack for no reason,funny part was that I had to pay in R250 for the controller card was faulty,that was a blatant lie,six moths later the same fault appear and I phoned Saplastikor where I was told that they have a lot of comebacks on the CRI pumps.Needles to say I phoned CRI head office in Midrand and spoke to Waroon,service manager and without any hesitation he ask me to bring the pump to them and within an hour it would be ready.(Remember the pump was working but the cracked rear end causes it to spray some water but was switching on and off )the controller card is again damaged which is not true,a crooked ay to resolve their losses due to low quality parts and they think every body that walks in with faulty equipment are either morons or plain stupid.They are plain daylight robbers because their products cannot stand up to the imports from Italy,typical S.A that rob the SA public
0
Replies (0)