Crystal Springs Mountain Lodge
Verified Business
|1|1 Reviews (last 12 months)|Responds in 5h 8m
Crystal Springs Mountain Lodge
Verified Business
|1
1 Reviews (last 12 months)
Responds in 5h 8m
Performance(last 12 months):
Ranked In Travel & Vacation
#23Reply Time
5h 8mNPS Score
-100Unlikely
Replied to 100% of negative reviews
Reply time on negative reviews: 5h 8m
Ranking
#23
in Travel & Vacation
Reply Time
5h 8m
NPS Score
-100
Recommended: Unlikely
Replied to 100% of negative reviews
Reply time on negative reviews: 5h 8m
Review Distribution
1|1 Reviews
Jul '25 - Jun '26
Frequently Asked Questions About Crystal Springs Mountain Lodge
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Hellopeter has tracked Crystal Springs Mountain Lodge across 1 reviews. Crystal Springs Mountain Lodge hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Crystal Springs Mountain Lodge? Write a review to help others decide.
Recent reviews (1)
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Juanita M
1 reviews | Active since Jan 2020
20 Dec 2025, 06:37
Crystal Springs Mountain Lodge- what a disappointment
First of all our actual unit that was booked wasn't ready as yet when we arrived. They have moved us to another unit. Then the microwave wasn't working, the fridge didn't make cold the braaier was rusted through. And then the worst it's festive season and the children's game room is in a horrible condition I've took some photos of the ceiling that's leaking while children have to play inside the one side of the ceiling is busy collapsing. In the rainy weather there is nothing for the children to do as the gaming room is in a condition where I will not leave my children. I understand 100% no under 12's for the jacuzzi but for the inside pool aswell no under 12's not nice. Everything to do there is no under 12's. Come on not happy at all and very disappointed about the inside game room for children.
Helpful (0)
|Replies (0)JM
Juanita M
1 reviews | Active since Jan 2020
20 Dec 2025, 06:37
Crystal Springs Mountain Lodge- what a disappointment
First of all our actual unit that was booked wasn't ready as yet when we arrived. They have moved us to another unit. Then the microwave wasn't working, the fridge didn't make cold the braaier was rusted through. And then the worst it's festive season and the children's game room is in a horrible condition I've took some photos of the ceiling that's leaking while children have to play inside the one side of the ceiling is busy collapsing. In the rainy weather there is nothing for the children to do as the gaming room is in a condition where I will not leave my children. I understand 100% no under 12's for the jacuzzi but for the inside pool aswell no under 12's not nice. Everything to do there is no under 12's. Come on not happy at all and very disappointed about the inside game room for children.
0
Replies (0)