Ctia Chefs Training & Innovation Academy
1.5|8 reviews
WK
Warren K
1 reviews | Active since Member
23 Jun 2021, 06:06
Zero regard for COVID-19 Difficulties
Poor customer service and no will to comprise for those who have been affected by COVID-19.
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Replies (53)Ctia Chefs Training & Innovation Academy's replyOfficial
23 Jun 2021, 10:27Good day Warren, please allow me to respond. As per the various communication, we went beyond what was needed and we did accommodate and assist your friend throughout this time. You are referring to the fact that your friend wanted us to change information on a contract (exchange student names after it has been registered which we are not allowed to do). I am sorry if this made you feel that our service is poor, but unfortunately, we have accreditation regulations to uphold and we cannot change this to suit individuals. This is a violation of Accreditation authority regulations.
Best regards,
Ctia Chefs Training & Innovation Academy's reply23 Jun 2021, 10:27
Official
Good day Warren, please allow me to respond. As per the various communication, we went beyond what was needed and we did accommodate and assist your friend throughout this time. You are referring to the fact that your friend wanted us to change information on a contract (exchange student names after it has been registered which we are not allowed to do). I am sorry if this made you feel that our service is poor, but unfortunately, we have accreditation regulations to uphold and we cannot change this to suit individuals. This is a violation of Accreditation authority regulations.
Best regards,