CP
Cullinan Premier Hotel
Unclaimed Business
CP
Cullinan Premier Hotel
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
#9Ranked In Travel & Vacation
0 NPSUnlikely
Ranking
#9
in Travel & Vacation
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceLA
Louis A
1 reviews | Active since Jan 2020
6 Jun 2022, 14:32
Very bad customer service!
We booked fora couples spa & stay at the hotel in May 2022. Spa experience was not good at all and I complained about the cold air in the massage rooms to the staff and submitted a written complaint. The milk in our room was off. I received a call from a lady to apologise, but making it off as if it is nothing and weak excuses offered. Nothing else. Not even a free coffee at the restaurant to somehow show that every client is important. To date, we had not a single word from Mangwanani Spa. I would not recommend the hotel or the spa facility !
Helpful (0)
|Replies (0)LA
Louis A
1 reviews | Active since Jan 2020
6 Jun 2022, 14:32
Very bad customer service!
We booked fora couples spa & stay at the hotel in May 2022. Spa experience was not good at all and I complained about the cold air in the massage rooms to the staff and submitted a written complaint. The milk in our room was off. I received a call from a lady to apologise, but making it off as if it is nothing and weak excuses offered. Nothing else. Not even a free coffee at the restaurant to somehow show that every client is important. To date, we had not a single word from Mangwanani Spa. I would not recommend the hotel or the spa facility !
0
Replies (0)MM
Mandie M
1 reviews | Active since Jan 2020
17 Aug 2021, 07:00
Cullinan Premier Hotel - Rich in history and experience
When visiting Cullinan on 14.8.2021 we had the please of having lunch at the Premier Hotel. What an overall experience. No only was the food and service outstanding but also the historic experience. With a crackling fire in the fireplace warming the restaurant area you could take in the various art and decor on every wall. Also the full history of the mine and hotel is a must see on the walls of the inner-court. Offering top accommodation as well as a spa experience the Premier Hotel is definitely at the top of my list for our next weekend getaway.
Helpful (0)
|Replies (0)MM
Mandie M
1 reviews | Active since Jan 2020
17 Aug 2021, 07:00
Cullinan Premier Hotel - Rich in history and experience
When visiting Cullinan on 14.8.2021 we had the please of having lunch at the Premier Hotel. What an overall experience. No only was the food and service outstanding but also the historic experience. With a crackling fire in the fireplace warming the restaurant area you could take in the various art and decor on every wall. Also the full history of the mine and hotel is a must see on the walls of the inner-court. Offering top accommodation as well as a spa experience the Premier Hotel is definitely at the top of my list for our next weekend getaway.
0
Replies (0)GM
Geraldene M
1 reviews | Active since Jan 2020
30 Mar 2021, 08:27
Compliment
We went for sunday lunch at the Peach Tree resturant and would like to compliment the Resturant on its ambiance and good food..on arrival we were met with friendly staff and service..they do table setting of the first 2 courses but really very nice..don't eat from the day before as you get a good portion from starters to hot food buffet and table setting deserts..lunch is served last sunday and the first Sunday of the month .but really worth a try.they also had a pianist playing so incase it's your birthday .he will play you a song..compliments to everyone.. thankyou
Helpful (0)
|Replies (0)GM
Geraldene M
1 reviews | Active since Jan 2020
30 Mar 2021, 08:27
Compliment
We went for sunday lunch at the Peach Tree resturant and would like to compliment the Resturant on its ambiance and good food..on arrival we were met with friendly staff and service..they do table setting of the first 2 courses but really very nice..don't eat from the day before as you get a good portion from starters to hot food buffet and table setting deserts..lunch is served last sunday and the first Sunday of the month .but really worth a try.they also had a pianist playing so incase it's your birthday .he will play you a song..compliments to everyone.. thankyou
0
Replies (0)cS
celiwe S
1 reviews | Active since Jan 2020
17 Dec 2020, 07:26
Refund
I had booked for a stay at Cullinan Premier Hotel, but unfortunately I couldn't make it as my niece passed away on the morning when I was supposed to check in, I informed the hotel was told they will refund me i have sent emails since the 21st of November but till to date I haven't received any refund. I even suggested to send through the Death certificate.
Helpful (0)
|Replies (0)cS
celiwe S
1 reviews | Active since Jan 2020
17 Dec 2020, 07:26
Refund
I had booked for a stay at Cullinan Premier Hotel, but unfortunately I couldn't make it as my niece passed away on the morning when I was supposed to check in, I informed the hotel was told they will refund me i have sent emails since the 21st of November but till to date I haven't received any refund. I even suggested to send through the Death certificate.
0
Replies (0)