a company that bullies the public

On the 07 September 2024 a delivery truck from Culterra was making a delivery at a nursey on the corner of Von Willich Ave. and Rabie Str. The driver was facing on coming traffic and had no flagmen or co-driver behind him to guide him or direct traffic. My wife came toward the truck, when the driver stopped she went around him, he then started to reverse *******ly again and drove into my wife's car.

The damages were quoted to be around R90 000, however Culterra is unwilling to pay the excess for the insurance claim. The lady that I dealt with had this to say "Good day Ockert,

After discussions with our insurance – we are not obligated to pay the excess for your claim as it was not our mistake and we have no damages to our truck to claim from our insurance.

As per the comment below in our application to the insurance – your wife admitted that she was in a rush and that this accident was her mistake. We will not be covering the excess for this claim. "

The comment that is she is referring to was written by someone at the company without us present and it is the opposite of what was written by their driver in the initial Incident report as well as on the affidavit at the Police station.

The whole process has made us feel that the company does not care about what happened or our loss. They've let the driver go in the interim and have changed the report to make it seem like it was our fault.