Add On's never sent

Its a lovely service to use, however was supposed to get an add on my order on the 11th October when the order came it wasnt inculded, I complained and they advised with my next order. Then I ordered again at the begining of December and still confrimed if they would send me the missing add on from the first order and I was advised it would be. When the order came again the add on was missing again, I sent a complaint and was just ignored. Its a good service just dont have any add ons or you will never see it.