DF
Daly Ford Klerksdorp
Unclaimed Business
DF
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Daly Ford Klerksdorp
Daly Ford Klerksdorp has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Daly Ford Klerksdorp across 15 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSG
Samantha G
1 reviews | Active since Jan 2020
9 Jul 2025, 14:01
They’ve lost my trust - and my business - for good.
Ford Raptor - Ford Daily Klerksdorp On 9 June, I booked my Raptor in for service and repairs. After nearly two weeks, on 23 June, I was informed it was ready for collection. The next day, 24 June, while driving to Johannesburg, a warning appeared: “Engine Oil Pressure Low.” Ford advised me to stop immediately to avoid further damage. This was one day after collecting the vehicle - unacceptable and extremely frustrating, especially being far from home. On 25 June, the Raptor was returned to Ford Klerksdorp. It remained there until 8 July. They assured me all issues had been resolved and that the vehicle was safe to drive after a nearly month-long service. That same evening, I began hearing concerning noises. I contacted Ford, and they told me to bring it in. Today, 9 July, en route to Limpopo for business, the same loud noise returned. Clearly, the underlying issue was never resolved. I’m appalled by the lack of professionalism and care from Ford Klerksdorp. You entrust your vehicle to supposed experts, expecting it to be properly serviced and safe to drive - not returned in a potentially more dangerous condition. I strongly advise others to avoid this dealership. They’ve lost my trust - and my business - for good.
Helpful (0)
|Replies (0)SG
Samantha G
1 reviews | Active since Jan 2020
9 Jul 2025, 14:01
They’ve lost my trust - and my business - for good.
Ford Raptor - Ford Daily Klerksdorp On 9 June, I booked my Raptor in for service and repairs. After nearly two weeks, on 23 June, I was informed it was ready for collection. The next day, 24 June, while driving to Johannesburg, a warning appeared: “Engine Oil Pressure Low.” Ford advised me to stop immediately to avoid further damage. This was one day after collecting the vehicle - unacceptable and extremely frustrating, especially being far from home. On 25 June, the Raptor was returned to Ford Klerksdorp. It remained there until 8 July. They assured me all issues had been resolved and that the vehicle was safe to drive after a nearly month-long service. That same evening, I began hearing concerning noises. I contacted Ford, and they told me to bring it in. Today, 9 July, en route to Limpopo for business, the same loud noise returned. Clearly, the underlying issue was never resolved. I’m appalled by the lack of professionalism and care from Ford Klerksdorp. You entrust your vehicle to supposed experts, expecting it to be properly serviced and safe to drive - not returned in a potentially more dangerous condition. I strongly advise others to avoid this dealership. They’ve lost my trust - and my business - for good.
0
Replies (0)AJ
Annatjie J
1 reviews | Active since Jan 2020
27 Mar 2025, 04:17
FED UP FOR BAD SERVICE, BAD ATTITUDES AND BAD CLIENT SERVICE FROM ROBINSON AUTO, TRADING AS DALY FORD KLERKSDORP. DAL
I have been a Ford client from 1977 and have always had good reports about the services and even my vehicles. H9wever I needed some spares in the last 10 years I have been living in Klerksdorp area. DALY FORD has been the worst experiencevI have had since 1977. I have been on 4 different times and years since 2016 needed to purchase spares. On al 4l thesepurchases I was given the wrong spares. To top 8t all the first service they did on my car my cars outer area at door was damaged and they denied it. Then they manual of my vehicle was removed and not placed back, that they denied as well. 3 years later i had to purchase another part and as I said always wrong parts. I battle to get my money back as I had to purchase said item somewhere else. Another 2 years passed and same uappened. I m a pensioner, I have to get the right item when I give them all my cars detai S as I am the only driver since I bought the car new out of the box at Ford in Germiston. All the details stayed the same all the years vin, engine etc, only the tegistration changed due to me moving over different provinces where I also used Ford and was always happy. Now in April 2023 I had a problem with the water pump, wrong part given had problems getting my money back, and the cars latch for the bonnett now in March 2025, I am still experiencing even worse. Not only was I treated like a ****bag on several occasions by the staff, at first they seem nicem then because I keep asking about right parts they get angry, put the phone down in my ear several times, from the switchboard operator up to the parts , finance and service departments staff. I was even told by one of the staff that I can go to hell as his father is an Attorney in Cape Town and he will not oblige me by giving me the Managers name or owner. The other person did n9t know who he is working for and the other lady said she was the manager and **** once again. Still we had to ho to the bank and get documents as they could not revere the purchase that was made to them. It had to be cleared so that it could show immediate payment. But today I was told I must wait until they again want to give my money back. Just a small insult again... when we took the part, I asked for the service manager to check as my car was there to see that it was correct. It was too much trouble and he sent a parts salesman to check, it ended up in being incorrect again. 1. Dealing with Daly Ford which is actually Ribinson Auto, trading as Daly Ford, has not been a good experience in all the times I have dealt with them. 2. As I life long client of Ford, they are really making the name of Ford bad. 3. Client service dshould be at all times good, as your client is in need of the genuine parts and not sub-standard.. Daly Ford staff needs to learn what is a good lient service. 4. Not only I have been treated so bad but some other people I have dpoken to as well, plus they did not know my husband and treated him badly too. 5. STAFF OF DALY FORD, they should learn to respect people, my qualifications is much higher than theirs, but, I still had to hear about the father's degree as a lawyer from Mr Engelbrecht. 6. I will never purchase anything again from them. 7. I want a written apology from tge owner, Manager and the staff that told me that they will stick together and say I was the person giving them a bad attitude. 8. Stop lying and dpeak the truth about the FloorvManager that runs this branch. 9. Give the clients the correct parts or give their money back without giving the clients problems as you are to lazy to fo a credit as finance or bookkeeper 9r accountant, ehatever you choose to call yourself. 10. I think it's time that this sub-standard attitudes must be changed and win our countries business practices back again Thank you Annatjie Joubert.
Helpful (0)
|Replies (0)AJ
Annatjie J
1 reviews | Active since Jan 2020
27 Mar 2025, 04:17
FED UP FOR BAD SERVICE, BAD ATTITUDES AND BAD CLIENT SERVICE FROM ROBINSON AUTO, TRADING AS DALY FORD KLERKSDORP. DAL
I have been a Ford client from 1977 and have always had good reports about the services and even my vehicles. H9wever I needed some spares in the last 10 years I have been living in Klerksdorp area. DALY FORD has been the worst experiencevI have had since 1977. I have been on 4 different times and years since 2016 needed to purchase spares. On al 4l thesepurchases I was given the wrong spares. To top 8t all the first service they did on my car my cars outer area at door was damaged and they denied it. Then they manual of my vehicle was removed and not placed back, that they denied as well. 3 years later i had to purchase another part and as I said always wrong parts. I battle to get my money back as I had to purchase said item somewhere else. Another 2 years passed and same uappened. I m a pensioner, I have to get the right item when I give them all my cars detai S as I am the only driver since I bought the car new out of the box at Ford in Germiston. All the details stayed the same all the years vin, engine etc, only the tegistration changed due to me moving over different provinces where I also used Ford and was always happy. Now in April 2023 I had a problem with the water pump, wrong part given had problems getting my money back, and the cars latch for the bonnett now in March 2025, I am still experiencing even worse. Not only was I treated like a ****bag on several occasions by the staff, at first they seem nicem then because I keep asking about right parts they get angry, put the phone down in my ear several times, from the switchboard operator up to the parts , finance and service departments staff. I was even told by one of the staff that I can go to hell as his father is an Attorney in Cape Town and he will not oblige me by giving me the Managers name or owner. The other person did n9t know who he is working for and the other lady said she was the manager and **** once again. Still we had to ho to the bank and get documents as they could not revere the purchase that was made to them. It had to be cleared so that it could show immediate payment. But today I was told I must wait until they again want to give my money back. Just a small insult again... when we took the part, I asked for the service manager to check as my car was there to see that it was correct. It was too much trouble and he sent a parts salesman to check, it ended up in being incorrect again. 1. Dealing with Daly Ford which is actually Ribinson Auto, trading as Daly Ford, has not been a good experience in all the times I have dealt with them. 2. As I life long client of Ford, they are really making the name of Ford bad. 3. Client service dshould be at all times good, as your client is in need of the genuine parts and not sub-standard.. Daly Ford staff needs to learn what is a good lient service. 4. Not only I have been treated so bad but some other people I have dpoken to as well, plus they did not know my husband and treated him badly too. 5. STAFF OF DALY FORD, they should learn to respect people, my qualifications is much higher than theirs, but, I still had to hear about the father's degree as a lawyer from Mr Engelbrecht. 6. I will never purchase anything again from them. 7. I want a written apology from tge owner, Manager and the staff that told me that they will stick together and say I was the person giving them a bad attitude. 8. Stop lying and dpeak the truth about the FloorvManager that runs this branch. 9. Give the clients the correct parts or give their money back without giving the clients problems as you are to lazy to fo a credit as finance or bookkeeper 9r accountant, ehatever you choose to call yourself. 10. I think it's time that this sub-standard attitudes must be changed and win our countries business practices back again Thank you Annatjie Joubert.
0
Replies (0)BT
Bonolo T
1 reviews | Active since Jan 2020
6 Aug 2024, 10:13
Daly ford, service plan or no service plan?
Today I'm writing a review on behalf of my aunt, Jeanette Mokoena. so she bought a car at Daly ford in 2020,the current mileage on the car now is 29 000 km, when she took it for 20 000 km service she was told the car is without a service plan and therefore she will have to pay out of her pocket...i stand for correction, isn't the car supposed to be out of service plan after 100 000 km then she can either opt for extended motor plan cover or to pay cash everytime she takes it in for service? This is not a complaint or a query but a clarity seeking situation so that we fully understand what we're dealing with and be able to plan ahead next time. Please assist 082 788 4712
Helpful (0)
|Replies (0)BT
Bonolo T
1 reviews | Active since Jan 2020
6 Aug 2024, 10:13
Daly ford, service plan or no service plan?
Today I'm writing a review on behalf of my aunt, Jeanette Mokoena. so she bought a car at Daly ford in 2020,the current mileage on the car now is 29 000 km, when she took it for 20 000 km service she was told the car is without a service plan and therefore she will have to pay out of her pocket...i stand for correction, isn't the car supposed to be out of service plan after 100 000 km then she can either opt for extended motor plan cover or to pay cash everytime she takes it in for service? This is not a complaint or a query but a clarity seeking situation so that we fully understand what we're dealing with and be able to plan ahead next time. Please assist 082 788 4712
0
Replies (0)AN
VM
Vuyo M
1 reviews | Active since Jan 2020
17 Mar 2022, 13:49
Any Ford but this one.
So you take your car to this dealership and here's the feedback you get: 1. Their bookings are filled to the brim. You get a date 2 weeks ahead if you're lucky. 2. They take the entire day to give basic feedback. 3. They make you feel like they're doing you a favour. No understanding of urgency whatsoever. 4. Did I mention that you have to call them instead of them calling you? The service here is appalling to say the least.
Helpful (0)
|Replies (0)VM
Vuyo M
1 reviews | Active since Jan 2020
17 Mar 2022, 13:49
Any Ford but this one.
So you take your car to this dealership and here's the feedback you get: 1. Their bookings are filled to the brim. You get a date 2 weeks ahead if you're lucky. 2. They take the entire day to give basic feedback. 3. They make you feel like they're doing you a favour. No understanding of urgency whatsoever. 4. Did I mention that you have to call them instead of them calling you? The service here is appalling to say the least.
0
Replies (0)DG
Daniel G
1 reviews | Active since Jan 2020
20 Jun 2021, 06:49
Worse service from Daly Ford Klerksdorp
Bought my grandson a Ford KA. Took it to Daly Ford in Klerksdorp to go through it. They send me a quotation for things that had to be fixed. I mentioned to the workshop manager that it had a oil leak. He said they would check the car. After R9500 i got the car back. Dirty and with still the oil leak. I contacted the manager and he said i should take the car back to them. After two days he send me a photo showing that their were no leaks. I felt bad because my paving had oil on and the pipe under the engine were wet with oil. I went and fetched the car. With shock i saw the oil on my paving and found that the same leak were still there. I contacted the manager and he just said that the car must be a ghost.
Helpful (0)
|Replies (0)DG
Daniel G
1 reviews | Active since Jan 2020
20 Jun 2021, 06:49
Worse service from Daly Ford Klerksdorp
Bought my grandson a Ford KA. Took it to Daly Ford in Klerksdorp to go through it. They send me a quotation for things that had to be fixed. I mentioned to the workshop manager that it had a oil leak. He said they would check the car. After R9500 i got the car back. Dirty and with still the oil leak. I contacted the manager and he said i should take the car back to them. After two days he send me a photo showing that their were no leaks. I felt bad because my paving had oil on and the pipe under the engine were wet with oil. I went and fetched the car. With shock i saw the oil on my paving and found that the same leak were still there. I contacted the manager and he just said that the car must be a ghost.
0
Replies (0)KM
xM
xc M
1 reviews | Active since Jan 2020
12 Aug 2020, 09:05
Bad client service
am writing this email with disappointment in your service rendered to me yesterday by one of the service consultant at 29 Connie Avenue Adamayview Klerksdorp Branch, by the name of John. June 2020 I took my 2011 Ford Fiesta Ambiente with the above mentioned registration number for 200000km major service. Yesterday morning there was a smoke coming out of the car’s bonnet. I towed it to Klerksdorp Ford for diagnose and I was assisted by Mr John who told me that he will get back to me after the car has been checked. From 08:00am until 16:00pm I waited for the call from John but I didn’t receive any update, I decided to go to the branch only to find that that’s when he called Innovation for part enquiry, of which the car was there the whole day and I waited for at least one call also the whole day. He told me that the Aircon compressor was the problem and the Warranty can’t pay the full amount requested. I asked him what was actually done in June when I brought the car for service as I expect such parts to be checked and replaced during the service, he told me that they couldn’t pick it up at that time and there is nothing they can do about the problem I am facing now as it is not their fault. I further asked him about the guarantee on the Ford parts that were replaced during the service that are now damaged due to the Aircon compressor damage and he repeatedly told me that it is not their fault that they couldn’t pick up the Aircon compressor problem and further referred me to CNH for quotation. I asked him for my copy of the quotation he received so that I can know what I am going to quote there and he told me that I am not allowed to take any documents as he need to close that job card, again repeating that at this moment there is nothing they can help me with, the only thing is to pay for that. I have been taking my car to Ford for service for the past 10 years and I haven’t encountered any problem with the service done and rendered to me and to my car. I took my car to Ford with the expectation that I am dealing with professionals both Client service and technically. After what I received yesterday I wish that I could not have bought a Ford brand or even have to deal with such incompetent, inconsiderable and rude consultants, because if “so called Ford experts” couldn’t pick up the faults with my car how am I supposed to pick it up? How am I supposed to put my trust with Ford when it comes to my car? I might as well ask any TOM, **** or HARRY I pick up on the road side to service or even fix up my car parts. I believe that by writing this email I am giving the Dealer a fair chance to give me clarity and PROFESSIONAL help I need.
Helpful (0)
|Replies (0)xM
xc M
1 reviews | Active since Jan 2020
12 Aug 2020, 09:05
Bad client service
am writing this email with disappointment in your service rendered to me yesterday by one of the service consultant at 29 Connie Avenue Adamayview Klerksdorp Branch, by the name of John. June 2020 I took my 2011 Ford Fiesta Ambiente with the above mentioned registration number for 200000km major service. Yesterday morning there was a smoke coming out of the car’s bonnet. I towed it to Klerksdorp Ford for diagnose and I was assisted by Mr John who told me that he will get back to me after the car has been checked. From 08:00am until 16:00pm I waited for the call from John but I didn’t receive any update, I decided to go to the branch only to find that that’s when he called Innovation for part enquiry, of which the car was there the whole day and I waited for at least one call also the whole day. He told me that the Aircon compressor was the problem and the Warranty can’t pay the full amount requested. I asked him what was actually done in June when I brought the car for service as I expect such parts to be checked and replaced during the service, he told me that they couldn’t pick it up at that time and there is nothing they can do about the problem I am facing now as it is not their fault. I further asked him about the guarantee on the Ford parts that were replaced during the service that are now damaged due to the Aircon compressor damage and he repeatedly told me that it is not their fault that they couldn’t pick up the Aircon compressor problem and further referred me to CNH for quotation. I asked him for my copy of the quotation he received so that I can know what I am going to quote there and he told me that I am not allowed to take any documents as he need to close that job card, again repeating that at this moment there is nothing they can help me with, the only thing is to pay for that. I have been taking my car to Ford for service for the past 10 years and I haven’t encountered any problem with the service done and rendered to me and to my car. I took my car to Ford with the expectation that I am dealing with professionals both Client service and technically. After what I received yesterday I wish that I could not have bought a Ford brand or even have to deal with such incompetent, inconsiderable and rude consultants, because if “so called Ford experts” couldn’t pick up the faults with my car how am I supposed to pick it up? How am I supposed to put my trust with Ford when it comes to my car? I might as well ask any TOM, **** or HARRY I pick up on the road side to service or even fix up my car parts. I believe that by writing this email I am giving the Dealer a fair chance to give me clarity and PROFESSIONAL help I need.
0
Replies (0)