DK
Daniel Klein Watches
Unclaimed Business
DK
Performance(last 12 months):
Ranked In Other
#2NPS Score
0Unlikely
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceDB
Deon B
1 reviews | Active since Jan 2020
17 Dec 2025, 13:46
Terrible Service
Ordered a watch online as a present on the 10th of December, confirmed my order by calling them the day afterwards. 7 Days later when I was supposed to receive my order according to their website, I get an email stating they have no stock. Tried calling, no answer. Drove to their address listed on google maps, they are not located there. Very poor experience. This is all happening 2 days before they apparently close for the holidays.
Helpful (0)
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Deon B
1 reviews | Active since Jan 2020
17 Dec 2025, 13:46
Terrible Service
Ordered a watch online as a present on the 10th of December, confirmed my order by calling them the day afterwards. 7 Days later when I was supposed to receive my order according to their website, I get an email stating they have no stock. Tried calling, no answer. Drove to their address listed on google maps, they are not located there. Very poor experience. This is all happening 2 days before they apparently close for the holidays.
0
Replies (0)OK
PM
Promise M
1 reviews | Active since Jan 2020
24 May 2020, 04:31
Great and professional service
They have the best service ever!! I placed an online order on Thursday, and my watch was delivered on Saturday. I'm super happy with how professional they are! I would definitely recommend anyone to buy from Daniel Klein Watches online.
Helpful (0)
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Promise M
1 reviews | Active since Jan 2020
24 May 2020, 04:31
Great and professional service
They have the best service ever!! I placed an online order on Thursday, and my watch was delivered on Saturday. I'm super happy with how professional they are! I would definitely recommend anyone to buy from Daniel Klein Watches online.
0
Replies (0)KB
Karen B
1 reviews | Active since Jan 2020
14 Feb 2020, 10:44
Appalling customer service
My Husband bought me a DK watch, after a year I took it in to American Swiss Bayside Mall to have its winder replaced and a new battery. Told me it would take 4 - 6 weeks, this was October 2019. Still waiting been 4 months. When American Swiss got hold of them telephonicaly last week they said "watch was not repairable and they sending me a new watch, I would receive it by the 11 Feb" well still no watch.
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Karen B
1 reviews | Active since Jan 2020
14 Feb 2020, 10:44
Appalling customer service
My Husband bought me a DK watch, after a year I took it in to American Swiss Bayside Mall to have its winder replaced and a new battery. Told me it would take 4 - 6 weeks, this was October 2019. Still waiting been 4 months. When American Swiss got hold of them telephonicaly last week they said "watch was not repairable and they sending me a new watch, I would receive it by the 11 Feb" well still no watch.
0
Replies (0)SM
Sibongile M
1 reviews | Active since Jan 2020
15 Sept 2019, 09:44
Feedback from my complaint
I finally got my parcels the watches are beautiful but I wish I didn't have to call in and wait for so long to get my watches.
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Sibongile M
1 reviews | Active since Jan 2020
15 Sept 2019, 09:44
Feedback from my complaint
I finally got my parcels the watches are beautiful but I wish I didn't have to call in and wait for so long to get my watches.
0
Replies (0)SM
Sibongile M
1 reviews | Active since Jan 2020
11 Sept 2019, 08:20
Daniel Klein experience
I ordered watches and paid for them online on the 29th of August, but is still have not received the watches. I have been calling them for the past 3 days and I have even left my number but no one has gotten back to me. For such a big brand I'm disappointed. On the same day I ordered else where and I have received the goods except from them
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Sibongile M
1 reviews | Active since Jan 2020
11 Sept 2019, 08:20
Daniel Klein experience
I ordered watches and paid for them online on the 29th of August, but is still have not received the watches. I have been calling them for the past 3 days and I have even left my number but no one has gotten back to me. For such a big brand I'm disappointed. On the same day I ordered else where and I have received the goods except from them
0
Replies (0)TN
Thulani N
1 reviews | Active since Jan 2020
7 Jun 2019, 07:44
#DK1206 Online Purchases Daniel Klein
I made an online purchase last week 31/05/2019 and paid for it via EFT , I was told orders take 3-5 business days delivery time. They said I will be notified once the order has been dispatched , after 3 days tried to contact them on the email/numbers provided on their website but no luck. When I manage to get through I was told they will transfer me to online department and they assured me Friday but will get updates . Today I am phoning no answer and haven't received any updates and for a company as big as this ...their service is pathetic even if I say so myself. Whole company no one can assist you with anything yet you have made payments already ..this is daylight robbery will never and will not recommend anyone to buy from them
Helpful (0)
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Thulani N
1 reviews | Active since Jan 2020
7 Jun 2019, 07:44
#DK1206 Online Purchases Daniel Klein
I made an online purchase last week 31/05/2019 and paid for it via EFT , I was told orders take 3-5 business days delivery time. They said I will be notified once the order has been dispatched , after 3 days tried to contact them on the email/numbers provided on their website but no luck. When I manage to get through I was told they will transfer me to online department and they assured me Friday but will get updates . Today I am phoning no answer and haven't received any updates and for a company as big as this ...their service is pathetic even if I say so myself. Whole company no one can assist you with anything yet you have made payments already ..this is daylight robbery will never and will not recommend anyone to buy from them
0
Replies (0)BM
BONGANI M
1 reviews | Active since Jan 2020
10 Jan 2019, 06:09
DANIEL KLEIN WATCH NOT WATERPROOF
I bought a Daniel Klein watch on 25/09/2017 at Truworths Waterfall Mall and It read at the back of the watch that it was waterproof - December 2018 I went to Mozambique and swem with the watch now the inner part of the watch has fallen apart. I could see the in the inside of the watch. I am highly disappointed.
Helpful (0)
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BONGANI M
1 reviews | Active since Jan 2020
10 Jan 2019, 06:09
DANIEL KLEIN WATCH NOT WATERPROOF
I bought a Daniel Klein watch on 25/09/2017 at Truworths Waterfall Mall and It read at the back of the watch that it was waterproof - December 2018 I went to Mozambique and swem with the watch now the inner part of the watch has fallen apart. I could see the in the inside of the watch. I am highly disappointed.
0
Replies (0)