DD
Datcentre Durban
Unclaimed Business
DD
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Datcentre Durban
Datcentre Durban has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Datcentre Durban across 2 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencePD
Phila D
1 reviews | Active since Jan 2020
30 Jun 2025, 06:31
Extremely disappointed by poor service at Datcentre Hillcrest
I am horrified by the poor service delivery at Datcentre Hillcrest. I have been to Datcentre atleast 4 to 5 times in the last 3 months. Each time I go there, something breaks. Here is the history: I took the Suzuki Swift for a service and upon return, the hand break did not hold. I was asked to return the car for the Foreman to check. He said that the reason the hand break was not holding, it would be because there was “fresh oil” that I could forgive They then ordered a spring for the indicator which did not stop indicating, the gentlemen who checked my car suggested that I leave the car with them for about two hours or so, not mentioning that I had been at Suzuki before 7 am that morning. Then Clinton who was the service agent spoke to them and the car was checked and returned to me within a few minutes. They said they would order the part as the car is under warranty. They were to call me back as soon as the part arrived at Suzuki. A week went by, I then called (against my will) and spoke to Clinton who assured me that he would call me back. Another week went by and he didn’t call. Again, I called Suzuki (against my will) and Clinton said he did not call me back because the part hasn’t arrived yet. I was beyond frustrated Another week went by and I called again and spoke to Nathan who is the foreman, his excuse was Clinton no longer works for Suzuki, honestly, he was there from the 8th to the 20th and now their best excuse was he is no longer employed there. I gave Nathan details and he assured me. That he would call me back, and yes you guessed right, he didn’t call me back. He said the part was not authorised. I let another week go by I called back and asked to speak to Baron who is the principal manager, and he was able to put me through to Sunil who is the manager and Sunil was able to get the part within 2 days.. So again I took the car back and he tested the indicator and it worked. The very next morning the back wipers were not working. So I emailed Theunus and asked why the wiper was not working, I let a week go by and followed up again. He then responded after two weeks and said that he has been off ill? Again I had to take he car back and they said that the spring had broken off and it was “replaced” under warranty I am beyond frustrated by Suzuki. I then spoke to Sunil to request that they reimburse me for my petrol. His response was these things happen and the warranty does not cover fuel costs. I then went to speak to Baron (Principal manager) who said the cars are made in bulk and the warranty does not cover fuel. He reiterated that these things will happen. My question is, how can I be back at Suzuki about 4-5 times in 3 months and their best excuse is that the warranty does not cover fuel! So not only is Service pathetic and their service leaves much to be desired. I am horrified of the deliberate and inconsiderate service (actually lack of service) from Suzuki
Helpful (0)
|Replies (0)PD
Phila D
1 reviews | Active since Jan 2020
30 Jun 2025, 06:31
Extremely disappointed by poor service at Datcentre Hillcrest
I am horrified by the poor service delivery at Datcentre Hillcrest. I have been to Datcentre atleast 4 to 5 times in the last 3 months. Each time I go there, something breaks. Here is the history: I took the Suzuki Swift for a service and upon return, the hand break did not hold. I was asked to return the car for the Foreman to check. He said that the reason the hand break was not holding, it would be because there was “fresh oil” that I could forgive They then ordered a spring for the indicator which did not stop indicating, the gentlemen who checked my car suggested that I leave the car with them for about two hours or so, not mentioning that I had been at Suzuki before 7 am that morning. Then Clinton who was the service agent spoke to them and the car was checked and returned to me within a few minutes. They said they would order the part as the car is under warranty. They were to call me back as soon as the part arrived at Suzuki. A week went by, I then called (against my will) and spoke to Clinton who assured me that he would call me back. Another week went by and he didn’t call. Again, I called Suzuki (against my will) and Clinton said he did not call me back because the part hasn’t arrived yet. I was beyond frustrated Another week went by and I called again and spoke to Nathan who is the foreman, his excuse was Clinton no longer works for Suzuki, honestly, he was there from the 8th to the 20th and now their best excuse was he is no longer employed there. I gave Nathan details and he assured me. That he would call me back, and yes you guessed right, he didn’t call me back. He said the part was not authorised. I let another week go by I called back and asked to speak to Baron who is the principal manager, and he was able to put me through to Sunil who is the manager and Sunil was able to get the part within 2 days.. So again I took the car back and he tested the indicator and it worked. The very next morning the back wipers were not working. So I emailed Theunus and asked why the wiper was not working, I let a week go by and followed up again. He then responded after two weeks and said that he has been off ill? Again I had to take he car back and they said that the spring had broken off and it was “replaced” under warranty I am beyond frustrated by Suzuki. I then spoke to Sunil to request that they reimburse me for my petrol. His response was these things happen and the warranty does not cover fuel costs. I then went to speak to Baron (Principal manager) who said the cars are made in bulk and the warranty does not cover fuel. He reiterated that these things will happen. My question is, how can I be back at Suzuki about 4-5 times in 3 months and their best excuse is that the warranty does not cover fuel! So not only is Service pathetic and their service leaves much to be desired. I am horrified of the deliberate and inconsiderate service (actually lack of service) from Suzuki
0
Replies (0)MP
Meegan P
1 reviews | Active since Jan 2020
11 Feb 2015, 08:26
Absolutely disgusting work ethic!!
I was interested in a used car from CHM Datcentre Durban, I went to look at the vehicle yesterday 10/02/2015. Made a verbal agreement that i would take the car once i could test drive the vehicle as it was in the repair shop due to failing COR. Gibson assured me the vehicle would be back the same day and that he would call me to set up the test drive.<br> <br> Without even contacting me the car was sold right from underneath me. How in the hell can you call yourself a manager or sales person if you do business like this? Surely the fact that the car was in the shop and couldn't be test driven and the fact that i said i wanted the car i just wanted to test drive it means that it is not available for other sales people to sell?<br> <br> I honestly feel that your company is a joke, you should train your managers and sales people correctly!<br> If you are looking for quality service do not bother going to Datcentre Durban!
Helpful (0)
|Replies (0)MP
Meegan P
1 reviews | Active since Jan 2020
11 Feb 2015, 08:26
Absolutely disgusting work ethic!!
I was interested in a used car from CHM Datcentre Durban, I went to look at the vehicle yesterday 10/02/2015. Made a verbal agreement that i would take the car once i could test drive the vehicle as it was in the repair shop due to failing COR. Gibson assured me the vehicle would be back the same day and that he would call me to set up the test drive.<br> <br> Without even contacting me the car was sold right from underneath me. How in the hell can you call yourself a manager or sales person if you do business like this? Surely the fact that the car was in the shop and couldn't be test driven and the fact that i said i wanted the car i just wanted to test drive it means that it is not available for other sales people to sell?<br> <br> I honestly feel that your company is a joke, you should train your managers and sales people correctly!<br> If you are looking for quality service do not bother going to Datcentre Durban!
0
Replies (0)