They will only slap on paint

David Mathews painters provided a competitive quote and specification for our body corporate which included painting and waterproofing. After the job was approved and work started, a project manager was then on site. She said there was a misunderstanding and that the waterproofing was not included, despite it being on the signed contract. Effectively we got only a portion of what we paid for. Once the job starts and workmen are on site, there is no time to remedy the 'misunderstanding' and then get other quotes and solve the problem and the person who gave you the quote will not take your calls.