Most appalling rental service ever!

Infact if I could put no stars at all I would! I was ushered into an apartment they all knew is either leaking somewhere or has faults. Upon reporting the faults, nothing’s been done. The room in a room meant to be for my kids is so leaky there are puddles everytime it rains. When faults are reported, they send someone and add the fees to my rental bill for that service instead of the landlord for something I signed lease pre-existingly faulty! One of the faults has even endangered my life and that of my children! I absolutely regret leasing from these people!!!😡🤬🤬😡 once they claim commission, they’re done with you!