Dissaponted customer

I'm so dissaponted that in 2025 I'm still flagged after I was told by Charlie at debt quest that I have been cleared in 2021my ex husband app**** for debt review in 2012 and was given a clearance certificate 2021, my XDR and expirian has confirmed that I'm still flagged.. Please remove my name this is too much now 2012 till 2025.