Unhappy

I am reaching out regarding my debt solutions process. Despite receiving clearance certificates, my name remains on the NCR board, which is affecting my ability to clear my name with shops and vehicle finance companies. This situation is unacceptable, as I was assured that all expenses would be paid up. I have contacted TransUnion and NCR, who have advised me to provide proof of email correspondence from your end. I kindly request your immediate assistance in resolving this matter and clearing my name from the NCR board as promised. Your urgent response would be greatly appreciated