Paid in full then no further contact.

I placed an online order for about R500 including shipping. After a couple of days I didn't get a confirmation of order tracking details. I then emailed and asked , they rep**** with pls send us your pop. I then sent it and asked again the following day. They again rep**** with please send us your pop. Send again and a couple more days passed. There are no contact numbers or details on their site only an email. Stay away , you will lose your money.