TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Jun '25 - May '26
Deco Floors SA has a TrustIndex of 0 out of 10 on Hellopeter, based on 3 reviews in the last 12 months. Hellopeter has tracked Deco Floors SA across 29 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Placed order on 7 Oct. Was promised my order will ship on 13 Oct.... Nothing. Then they promise to ship my order on 15 Oct... again nothing. Now they ignore my emails and calls. They just take your money. Stay away. Very unprofessional.
1 reviews | Active since Jan 2020
Placed order on 7 Oct. Was promised my order will ship on 13 Oct.... Nothing. Then they promise to ship my order on 15 Oct... again nothing. Now they ignore my emails and calls. They just take your money. Stay away. Very unprofessional.
1 reviews | Active since Jan 2020
These guys take your money and dont know how to do epoxy... please reply and il share phots of their work... you will end up spending double the amount as you will need to fix their mess
1 reviews | Active since Jan 2020
These guys dont know nothing about epoxy! They will take your money and it will cost you double to fix the problem. They take your money and run away from the problem... bunch of ********* *****sters
1 reviews | Active since Jan 2020
These guys dont know nothing about epoxy! They will take your money and it will cost you double to fix the problem. They take your money and run away from the problem... bunch of ********* *****sters
1 reviews | Active since Jan 2020
Our experiences started off well. We were urged to post a positive review which we did at the time. Shortly after this we noticed the floor wasn't sealed properly. And this after the second time they came back to patch. Our floors were checked and we were told they had to remove our tiles to avoid any cracking otherwise they would not give us a warranty. A couple of months later the floors are cracked every where and now we are told there is nothing that can be done to fix the issue aside from putting an epoxy coat over the damaged floor to prevent further cracking. If they redo the floors it will crack again. Surely this shouldve been noted upon assessment of the job We would never have gone ahead had we known this would be the outcome. So much for the 5 year warranty. We were offered this service as well as a coating over a new piece of floor free of charge. The extra piece has never been done, they have avoided messages, not come back at the promised times. The outside section was done when it was obviously about to rain and thus the floors and the finish were damaged and patched terribly. Always stories about being out of the country or province or waiting for material or applicators. So now a year later we are sitting with patchy, ugly, cracked floors and not a single care to contact us.
1 reviews | Active since Jan 2020
Our experiences started off well. We were urged to post a positive review which we did at the time. Shortly after this we noticed the floor wasn't sealed properly. And this after the second time they came back to patch. Our floors were checked and we were told they had to remove our tiles to avoid any cracking otherwise they would not give us a warranty. A couple of months later the floors are cracked every where and now we are told there is nothing that can be done to fix the issue aside from putting an epoxy coat over the damaged floor to prevent further cracking. If they redo the floors it will crack again. Surely this shouldve been noted upon assessment of the job We would never have gone ahead had we known this would be the outcome. So much for the 5 year warranty. We were offered this service as well as a coating over a new piece of floor free of charge. The extra piece has never been done, they have avoided messages, not come back at the promised times. The outside section was done when it was obviously about to rain and thus the floors and the finish were damaged and patched terribly. Always stories about being out of the country or province or waiting for material or applicators. So now a year later we are sitting with patchy, ugly, cracked floors and not a single care to contact us.
1 reviews | Active since Jan 2020
What a horrible experience I had with Deco Floors. They ignored my calls, delayed my order, and ultimately made me send someone to collect my order after they promised to deliver it. They even mixed the wrong epoxy! There was an excuse for everything. I highly do not recommend using this company. Save yourself the hassle and find a more reliable flooring provider.
1 reviews | Active since Jan 2020
What a horrible experience I had with Deco Floors. They ignored my calls, delayed my order, and ultimately made me send someone to collect my order after they promised to deliver it. They even mixed the wrong epoxy! There was an excuse for everything. I highly do not recommend using this company. Save yourself the hassle and find a more reliable flooring provider.
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