Department Of Health
Unclaimed Business
|1.7|32 Reviews (last 12 months)|This business does not respond to reviews
Department Of Health
Unclaimed Business
|1.7
32 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, the Department of Health receives largely critical feedback from patients across multiple provincial clinics and hospitals. A recurring theme is rude and dismissive nursing staff, prolonged waiting times, and perceived negligence, with several reviewers describing distressing encounters involving vulnerable patients including the elderly, disabled, pregnant women, and young children. Customers also raise concerns about ambulance delays, missing files, and suspected fraudulent schemes using departmental branding. Where positive sentiment appears, patients consistently mention individual nurses who showed kindness, efficient service, and clean facilities at specific clinics.
Performance(last 12 months):
Trustindex Rating
2.5NPS Score
-56Unlikely
TrustIndex
2.5
NPS Score
-56
Recommended: Unlikely
Review Distribution
1.7|32 Reviews
Sep '25 - Aug '26
Recent reviews (32)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceTM
Thabile M
1 reviews | Active since May 2019
17 May 2026, 10:01
Being searched without my permission
I went to Evaton mall when leaving the store I was being searcher without my permission.when I ask the lady it was an instruction that when the customer leave the store without purchasing they need to be searched.if they can tell me in constitution says that and a print out stating that,does it apply to black towship?
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Thabile M
1 reviews | Active since May 2019
17 May 2026, 10:01
Being searched without my permission
I went to Evaton mall when leaving the store I was being searcher without my permission.when I ask the lady it was an instruction that when the customer leave the store without purchasing they need to be searched.if they can tell me in constitution says that and a print out stating that,does it apply to black towship?
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Annastacia N
1 reviews | Active since May 2026
8 May 2026, 05:51
Best service
I got admitted yesterday at Thafeni clinic in tembisa, was in a severe pain I thought I would not make it! When I got there I got assistance from SR RHONA! The sweetest person indeed. She was with me throughout. For someone who has been to a private hospital and ER I must say SHE is the best.
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Annastacia N
1 reviews | Active since May 2026
8 May 2026, 05:51
Best service
I got admitted yesterday at Thafeni clinic in tembisa, was in a severe pain I thought I would not make it! When I got there I got assistance from SR RHONA! The sweetest person indeed. She was with me throughout. For someone who has been to a private hospital and ER I must say SHE is the best.
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fuzile M
1 reviews | Active since Mar 2015
21 Apr 2026, 18:10
Amazizi Clinic almost killed my nephew
Today I was disappointed by the Clinic in Bergville at Amazizi Clinic, my cousin had a severe asthma attack today and we got there and the nurses cars were parked but the security guards were told to send us away to the next Clinic of which it's about 15km away and about 30 minutes drive in Oliviershoek and we were riding on prayer that we will get there in time. This is a crying shame since this is a public institution supposed to serve us as tax payers and citizens of this country.
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fuzile M
1 reviews | Active since Mar 2015
21 Apr 2026, 18:10
Amazizi Clinic almost killed my nephew
Today I was disappointed by the Clinic in Bergville at Amazizi Clinic, my cousin had a severe asthma attack today and we got there and the nurses cars were parked but the security guards were told to send us away to the next Clinic of which it's about 15km away and about 30 minutes drive in Oliviershoek and we were riding on prayer that we will get there in time. This is a crying shame since this is a public institution supposed to serve us as tax payers and citizens of this country.
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Lebohang L
1 reviews | Active since Mar 2025
19 Apr 2026, 12:22
Complain
Good Day I would like lodge a complain against Levai Mbatha Clinic in Evaton. Sunday on the 19 April 2026 I took my 1 year and 10 months baby boy for a check up since well he had a sleep night, i couldn't get help from the staff they told me to wait for Monday until my local clinic is opened I took my child there for the medical assistance, they didn't help me, this thing is not for the first time happening If anything happens to my baby I would take legal actions against Levai Mbatha Clinic I would really appreciate if you could attend this matter As soon as possible
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Lebohang L
1 reviews | Active since Mar 2025
19 Apr 2026, 12:22
Complain
Good Day I would like lodge a complain against Levai Mbatha Clinic in Evaton. Sunday on the 19 April 2026 I took my 1 year and 10 months baby boy for a check up since well he had a sleep night, i couldn't get help from the staff they told me to wait for Monday until my local clinic is opened I took my child there for the medical assistance, they didn't help me, this thing is not for the first time happening If anything happens to my baby I would take legal actions against Levai Mbatha Clinic I would really appreciate if you could attend this matter As soon as possible
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Nosandi
1 reviews | Active since Apr 2026
6 Apr 2026, 09:38
My brother didn't get his treatment at Nqamakwe Healthcare Center person in Dispensary did not report on duty this day 06/04
My brother didn't get his treatment at Nqamakwe Healthcare Center person in Dispensary did not report on duty this day 06/04. What kind of Gvt department is this where workers keep the keys. What about sick people today they won't get their medication?
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Nosandi
1 reviews | Active since Apr 2026
6 Apr 2026, 09:38
My brother didn't get his treatment at Nqamakwe Healthcare Center person in Dispensary did not report on duty this day 06/04
My brother didn't get his treatment at Nqamakwe Healthcare Center person in Dispensary did not report on duty this day 06/04. What kind of Gvt department is this where workers keep the keys. What about sick people today they won't get their medication?
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CL
Caitlin L
1 reviews | Active since Mar 2024
25 Mar 2026, 18:29
Shanelle Naicker _ Terrible assistance from Gateway Clinic.
There's a nurse named Shanelle Naicker who currently works at the Gateway Clinic based in Croftdene. For a nurse who has a taken oath to assist the sick and helpless, her behaviour is absolutely disgusting and inhumane. My aunty, who is physically disabled and is wheelchair bound paid a visit to the clinic for assistance. She was bombarded with questions about why she had arrived late. Transport should not be a question especially if she is physically disabled. Then was faced with outrageous remarks made by this nurse Shannelle. The exact words made by her was "nobody will treat you here". My aunty came back home crying. The treatment of healthcare workers towards the public is indescribable and for a woman to treat another woman like that, sad to say but she's a disgrace to the health care department. Is that what you learn when you complete your nursing school? To treat people in wheelchairs differently? To be rude to people who need your help? It's people like her who give the health care department a bad name.
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Caitlin L
1 reviews | Active since Mar 2024
25 Mar 2026, 18:29
Shanelle Naicker _ Terrible assistance from Gateway Clinic.
There's a nurse named Shanelle Naicker who currently works at the Gateway Clinic based in Croftdene. For a nurse who has a taken oath to assist the sick and helpless, her behaviour is absolutely disgusting and inhumane. My aunty, who is physically disabled and is wheelchair bound paid a visit to the clinic for assistance. She was bombarded with questions about why she had arrived late. Transport should not be a question especially if she is physically disabled. Then was faced with outrageous remarks made by this nurse Shannelle. The exact words made by her was "nobody will treat you here". My aunty came back home crying. The treatment of healthcare workers towards the public is indescribable and for a woman to treat another woman like that, sad to say but she's a disgrace to the health care department. Is that what you learn when you complete your nursing school? To treat people in wheelchairs differently? To be rude to people who need your help? It's people like her who give the health care department a bad name.
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