Desertcart
TrustIndex
0
Ranking
#69
in Financial Services
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I posted earlier thinking they were a ****. But to my wonderful surprise, my order arrived, 3 days earlier than predicted. Didn't have to sort any import issues, straight to my door. It's a little bit expensive, but worth it because of the product itself. So, good job, well done. For once, something that's not a **** online. I must have become *****ed. My apologies.
1 reviews | Active since Jan 2020
I posted earlier thinking they were a ****. But to my wonderful surprise, my order arrived, 3 days earlier than predicted. Didn't have to sort any import issues, straight to my door. It's a little bit expensive, but worth it because of the product itself. So, good job, well done. For once, something that's not a **** online. I must have become *****ed. My apologies.
1 reviews | Active since Jan 2020
Excellent way to buy stuff from overseas! I had one issue with a package getting lost, I was instantly refunded and I just reordered the item and it arrived a week later! Good Support and Great Updates!
1 reviews | Active since Jan 2020
Excellent way to buy stuff from overseas! I had one issue with a package getting lost, I was instantly refunded and I just reordered the item and it arrived a week later! Good Support and Great Updates!
1 reviews | Active since Jan 2020
This is a ***** company. They take money from customer and dont care about deliver package. Do not waste time and money with this company. Before paying money they will make promises that they will take care about everything but once you pay they don't care about your parcel. I ordered from them I did not get package and they are not giving money back and saying it is not their responsibility . if you order you Take risk of loosing money. They are sitting to ***** money. It is more than month I have not got my parcel. I send mail many times but they dont reply . I am asking for my refund but now they are not replying . I contacted on customer care by chat they said it is not their responsibility to follow delivery status customer has to follow. They lie they have not sent any mail to me.but in chat saying they sent mail. They make fool and trap people before buy with their sweet word. These people are ****mer.
1 reviews | Active since Jan 2020
This is a ***** company. They take money from customer and dont care about deliver package. Do not waste time and money with this company. Before paying money they will make promises that they will take care about everything but once you pay they don't care about your parcel. I ordered from them I did not get package and they are not giving money back and saying it is not their responsibility . if you order you Take risk of loosing money. They are sitting to ***** money. It is more than month I have not got my parcel. I send mail many times but they dont reply . I am asking for my refund but now they are not replying . I contacted on customer care by chat they said it is not their responsibility to follow delivery status customer has to follow. They lie they have not sent any mail to me.but in chat saying they sent mail. They make fool and trap people before buy with their sweet word. These people are ****mer.
1 reviews | Active since Jan 2020
This website has a separate platform that they use to pay for positive user reviews I only know this because they tried to get me to leave reviews on said platform
1 reviews | Active since Jan 2020
This website has a separate platform that they use to pay for positive user reviews I only know this because they tried to get me to leave reviews on said platform
1 reviews | Active since Jan 2020
I recently purchased an item from the USA on the Desertcart South African website and I was very happy with the service received. I even cancelled one of the items purchased on my order and paid for (but not shipped yet) and I received a full refund for that item within a 3-4 days. There was a bit of a delay with the shipping of the item within the USA, but that could have been resolved easily by contacting Desertcart's support centre to track your parcel, which I did after there was no movement of my parcel for 5 days in the USA. After I contacted them, my parcel was shipped speedily from the US to Dubai. In total, my order took 13 days from order to receipt of parcel (even with the USA delay). I am a happy first time buyer.
1 reviews | Active since Jan 2020
I recently purchased an item from the USA on the Desertcart South African website and I was very happy with the service received. I even cancelled one of the items purchased on my order and paid for (but not shipped yet) and I received a full refund for that item within a 3-4 days. There was a bit of a delay with the shipping of the item within the USA, but that could have been resolved easily by contacting Desertcart's support centre to track your parcel, which I did after there was no movement of my parcel for 5 days in the USA. After I contacted them, my parcel was shipped speedily from the US to Dubai. In total, my order took 13 days from order to receipt of parcel (even with the USA delay). I am a happy first time buyer.
1 reviews | Active since Jan 2020
I have ordered items which supposedly left the USA on the 11th of January and would have arrived at the 22nd of January. When I wanted to cancel the order today I was told it left the USA this morning and would arrive the 24th of January by which I must then log a return after it has been delivered. ***?
1 reviews | Active since Jan 2020
I have ordered items which supposedly left the USA on the 11th of January and would have arrived at the 22nd of January. When I wanted to cancel the order today I was told it left the USA this morning and would arrive the 24th of January by which I must then log a return after it has been delivered. ***?
1 reviews | Active since Jan 2020
Ordered two Stanley cups. Received one original cup and one **** cup. It arrived when we were away on holiday. When we got back we opened the **** cup. I emailed them and they said that we have missed the 14 day return period and they can’t help what their suppliers sends. They charged 90$ for the **** cup… DO NOT TRUST THEM OR OREDER FROM THEM. THEY ARE ****MERS
1 reviews | Active since Jan 2020
Ordered two Stanley cups. Received one original cup and one **** cup. It arrived when we were away on holiday. When we got back we opened the **** cup. I emailed them and they said that we have missed the 14 day return period and they can’t help what their suppliers sends. They charged 90$ for the **** cup… DO NOT TRUST THEM OR OREDER FROM THEM. THEY ARE ****MERS
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