1 reviews | Active since Member
I purchased an item from the USA on the Desertcart South African website and I was very happy with the service received. I even cancelled one of the items purchased on my order which I had paid for (but the item had not shipped yet) and I received a full refund for that item within 3-4 days. There was a bit of a delay with the shipping of the item within the USA, but that could have been resolved easily by contacting Desertcart's support centre to track your parcel, which I did after there was no movement of my parcel for 5 days in the USA. After I contacted them, my parcel was shipped speedily from the US to Dubai. In total, my order took 13 days from order to receipt of parcel (even with the USA delay). I am a happy first-time buyer.