D
Didi
Unclaimed Business
D
Didi
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#23
in Transportation & Logistics
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceDS
Dorianne S
1 reviews | Active since Jan 2020
23 Sept 2023, 06:48
*****
Never used this service but more than 9 transactions from my account. *****
Helpful (0)
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Dorianne S
1 reviews | Active since Jan 2020
23 Sept 2023, 06:48
*****
Never used this service but more than 9 transactions from my account. *****
0
Replies (0)NK
Nav K
1 reviews | Active since Jan 2020
4 Nov 2022, 01:15
Worst didi support service for their drivers
Hi guys, I been facing the bad customer service from didi. I moved from 1 state to another sate and I need to delete my account but didi put suspension on my account. So I can’t delete my account. I been requesting for last 7 days to take suspension off but the didi support team doing nothing. Worst service ever
Helpful (0)
|Replies (0)NK
Nav K
1 reviews | Active since Jan 2020
4 Nov 2022, 01:15
Worst didi support service for their drivers
Hi guys, I been facing the bad customer service from didi. I moved from 1 state to another sate and I need to delete my account but didi put suspension on my account. So I can’t delete my account. I been requesting for last 7 days to take suspension off but the didi support team doing nothing. Worst service ever
0
Replies (0)AL
LT
Lerato T
1 reviews | Active since Jan 2020
5 Apr 2022, 10:33
Scammers
Drivers never have change and expect you to short yourself. Asking a client to via a garage or a client to help them to look for a change is rude yet to Didi drivers it is normal. The conditions of their vehicle is terrible. This morning my trip was R26, and driver opted to take me back to where she pick me instead of giving me my R26 change back. She started being rude, for my safety I had to think of my safety first and gave away the change. Her name is Nokulunga REG: CR69HWGP, everything about this trip was terrible even driving through a red robot at Cnr of Jan Smuts & St. Andrews Road. I deleted their App and will never use them again. I have endless complaints about Didi and today it was clear they offer a terrible service.
Helpful (0)
|Replies (0)LT
Lerato T
1 reviews | Active since Jan 2020
5 Apr 2022, 10:33
Scammers
Drivers never have change and expect you to short yourself. Asking a client to via a garage or a client to help them to look for a change is rude yet to Didi drivers it is normal. The conditions of their vehicle is terrible. This morning my trip was R26, and driver opted to take me back to where she pick me instead of giving me my R26 change back. She started being rude, for my safety I had to think of my safety first and gave away the change. Her name is Nokulunga REG: CR69HWGP, everything about this trip was terrible even driving through a red robot at Cnr of Jan Smuts & St. Andrews Road. I deleted their App and will never use them again. I have endless complaints about Didi and today it was clear they offer a terrible service.
0
Replies (0)NM
Nosiphiwo M
1 reviews | Active since Jan 2020
31 Mar 2022, 10:04
DiDi the worst Customer service ever and They don't care about customers frustrations
I lost my phone in the morning on 30/03/2022 in one of their cars. I searched for their numbers which was so difficult and then was provided with an email address to query my phone. they only responded in the evening telling me that they cannot locate my phone. on the 31/03/2022 sent me another email telling me that the driver has contacted them and He will drop it of at my nearest police station. since I am not sure which Police station that will be I sent them another email to ask to be precise since they cannot connect me with the driver. I am so frustrated coz there's just no response to my emails and just poor communication from their side. this has to be the worst experience ever total poor customer service.
Helpful (0)
|Replies (0)NM
Nosiphiwo M
1 reviews | Active since Jan 2020
31 Mar 2022, 10:04
DiDi the worst Customer service ever and They don't care about customers frustrations
I lost my phone in the morning on 30/03/2022 in one of their cars. I searched for their numbers which was so difficult and then was provided with an email address to query my phone. they only responded in the evening telling me that they cannot locate my phone. on the 31/03/2022 sent me another email telling me that the driver has contacted them and He will drop it of at my nearest police station. since I am not sure which Police station that will be I sent them another email to ask to be precise since they cannot connect me with the driver. I am so frustrated coz there's just no response to my emails and just poor communication from their side. this has to be the worst experience ever total poor customer service.
0
Replies (0)NS
Nicole S
1 reviews | Active since Jan 2020
23 Mar 2022, 05:12
CHARGED FOR NO SHOW SERVICES!!!!
These fraudsters charged for a no show driver service and I try to reach out to their so called customer services, they send me stupid emails just to staul the reversal on my account!!!
Helpful (0)
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Tiaras B
1 reviews | Active since Jan 2020
18 Mar 2022, 20:55
Didi South Africa Cape town
The driver took off with my personal belongings in her car she never answers her phone and I went to the company they said they will get back to me but still waiting on a answers witch I'll never get I'm very frustrated because the driver opened the booth for us to put our staff in but when we got out she didn't open or remind us to take out our staff and the company is doing nothing about it and it's very serious because people can fraud with our ID's and I won't be able to write my exams because I don't have a ID and I don't even git money to make a new one and my money is in the bank and my cards and everything in my wallet is gone
Helpful (0)
|Replies (0)TB
Tiaras B
1 reviews | Active since Jan 2020
18 Mar 2022, 20:55
Didi South Africa Cape town
The driver took off with my personal belongings in her car she never answers her phone and I went to the company they said they will get back to me but still waiting on a answers witch I'll never get I'm very frustrated because the driver opened the booth for us to put our staff in but when we got out she didn't open or remind us to take out our staff and the company is doing nothing about it and it's very serious because people can fraud with our ID's and I won't be able to write my exams because I don't have a ID and I don't even git money to make a new one and my money is in the bank and my cards and everything in my wallet is gone
0
Replies (0)