Dishonest Business Practice

Beware of Digikix! I paid them for marketing services and got nothing close to what they promised. They never provided campaign reports on time, and when they finally did (only after I showed them how!), it became clear they hadn’t even run a campaign for February. Other months were also short of the work I was paying for. They sell you on big promises but fail to deliver the basics.

When the Google Merchant account they set up didn’t work, and I wanted to cancel, they suddenly pulled out a supposed “two-year contract” where they alone had the right to cancel! They even deleted the Google Merchant account I paid for, which is legally my property under South African law. Not only is this unprofessional, but it’s also a clear disregard for consumer rights.

Whenever they get caught in their own mess, they shift blame, even going as far as calling any complaints “competitor sabotage.” Meanwhile, they keep calling from their so-called “sister companies,” which, after some digging, turn out to be part of a network of similar operations all with the same directors. I’ll be adding screenshots of these “sister companies” to show exactly what’s going on behind the scenes. If you’re thinking of hiring them, save yourself the frustration and look elsewhere.