Digitelpro
TrustIndex
0
Ranking
#9
in Electronics & Technology
NPS Score
-100
Recommended: Unlikely
Jun '25 - May '26
Digitelpro has a TrustIndex of 0 out of 10 on Hellopeter, based on 5 reviews in the last 12 months. Hellopeter has tracked Digitelpro across 7 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I purchased an iPhone through their site on 12 August 2025 for R12 850.00. They then sent me a phone that was firstly, definitely not new, and secondly, the wrong phone and not what was ordered. I immediately contacted them and was given a thousand excuses. Eventually it was admitted that they did not have stock of what I ordered. I told them this is not acceptable and I want my money back. They then tried to convince me to keep the incorrect phone they had sent, until their other stock arrives. I declined this, and told them I want my money back. They arranged collection of the phone and told me I would be refunded as soon as the phone was returned. As soon as the phone was returned, I asked when they would make payment of my refund. I was then told as per their terms and conditions, they have 7 days to refund me. We are now going on 6 months and I have still not received my money. The person I was dealing with made a complete mockery and joke of the entire situation and the fact that they have not paid me the money owing to me. I have had no choice but to log a complaint with the CONSUMER GOODS AND SERVICES OMBUD, Office of the Consumer Protector and approach small claims court. Don't waste your time or money on a *****ulent company that is clearly completely ********* and a bunch of manipulative *******.
1 reviews | Active since Jan 2020
I purchased an iPhone through their site on 12 August 2025 for R12 850.00. They then sent me a phone that was firstly, definitely not new, and secondly, the wrong phone and not what was ordered. I immediately contacted them and was given a thousand excuses. Eventually it was admitted that they did not have stock of what I ordered. I told them this is not acceptable and I want my money back. They then tried to convince me to keep the incorrect phone they had sent, until their other stock arrives. I declined this, and told them I want my money back. They arranged collection of the phone and told me I would be refunded as soon as the phone was returned. As soon as the phone was returned, I asked when they would make payment of my refund. I was then told as per their terms and conditions, they have 7 days to refund me. We are now going on 6 months and I have still not received my money. The person I was dealing with made a complete mockery and joke of the entire situation and the fact that they have not paid me the money owing to me. I have had no choice but to log a complaint with the CONSUMER GOODS AND SERVICES OMBUD, Office of the Consumer Protector and approach small claims court. Don't waste your time or money on a *****ulent company that is clearly completely ********* and a bunch of manipulative *******.
1 reviews | Active since Jan 2020
Hight ****mers with Fevertree Finance. Do get yourself involve with them coz you will end up crying. They don't want to take accountability of their useless **** phones which are tempered or refix with **** part.
1 reviews | Active since Jan 2020
Hight ****mers with Fevertree Finance. Do get yourself involve with them coz you will end up crying. They don't want to take accountability of their useless **** phones which are tempered or refix with **** part.
1 reviews | Active since Jan 2020
Hi my name is Tshepo um from Northern Cape (Kuruman) Yesterday I've bought iPhone X on Digitel pro. But I think they ****med me Because I've already Transferred money for a phone but Now they explained too much
1 reviews | Active since Jan 2020
Hi my name is Tshepo um from Northern Cape (Kuruman) Yesterday I've bought iPhone X on Digitel pro. But I think they ****med me Because I've already Transferred money for a phone but Now they explained too much
1 reviews | Active since Jan 2020
Please do not laybuy your phones there especially the ones on sale,at first they told me the phones are new the next thing they changing the story n when u laybuy they tell u get the phone immediately after your last payment only for them to tell to wait for 14 days n still they fail to deliver even after that 14days i had to fight for like a month to get my phone and even after that they still gave me a pre-owned instead of a new phone n they wrapped it to look new n the battery life was 81% instead of 100% since the box was wrapped like a new box
1 reviews | Active since Jan 2020
Please do not laybuy your phones there especially the ones on sale,at first they told me the phones are new the next thing they changing the story n when u laybuy they tell u get the phone immediately after your last payment only for them to tell to wait for 14 days n still they fail to deliver even after that 14days i had to fight for like a month to get my phone and even after that they still gave me a pre-owned instead of a new phone n they wrapped it to look new n the battery life was 81% instead of 100% since the box was wrapped like a new box
1 reviews | Active since Jan 2020
Please guys don't fall for those cell phones ****mers they will chow ur money.... Once u made a transfer online, they gonna ask for ur live location on whatsapp so they can deliver ur phone there after in few minutes they ask u to pay for insurance coz their phones are insured! Please don't pay for that insurance it's a **** they'll keep on promising u will get ur Smartphone .. That Zulu guy who acts as a courier guy is a **** please don't u dare fall for them!!!!
1 reviews | Active since Jan 2020
Please guys don't fall for those cell phones ****mers they will chow ur money.... Once u made a transfer online, they gonna ask for ur live location on whatsapp so they can deliver ur phone there after in few minutes they ask u to pay for insurance coz their phones are insured! Please don't pay for that insurance it's a **** they'll keep on promising u will get ur Smartphone .. That Zulu guy who acts as a courier guy is a **** please don't u dare fall for them!!!!
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