Bad Game Reserve

Tried to buy self drive permits on line, the system reports successful but no payment details, tried another 3 times with the same results, arrived at the boom gate and was told my details had not been captured and I would have to pay an extra R20 pp to enter as I didn't book on line, I tried to book the permit again via internet in front of the gate staff 3 more times and again the system refuse to accept the details. After about an hour at the boom gate the gate staff finally accepted the system was not working, although we had the self drive permits we where still required to pay extra entry fees while trying to access the DGR resort and bird hides, I'm left with the impression that this reserve is about ****s, the road network is also in bad condition, looks like even the Game may have also gone on holiday, in summary as a SA based Tour Operator i would be ashamed to bring international visitors to this place, my recommendation is to find an alternative Game Reserve and avoid the attempted ****s