DD
Discount Decor
Unclaimed Business
DD
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Review Distribution
2.3|3 Reviews
May '25 - Apr '26
5(33.3%)
4(0%)
3(0%)
2(0%)
1(66.7%)
5(33.3%)
4(0%)
3(0%)
2(0%)
1(66.7%)
Frequently Asked Questions About Discount Decor
Discount Decor has a TrustIndex of 0 out of 10 on Hellopeter, based on 3 reviews in the last 12 months. Hellopeter has tracked Discount Decor across 114 total reviews. How is the TrustIndex calculated? →
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceE
B
dJ
dalene J
1 reviews | Active since Jan 2020
10 May 2025, 06:36
Disgusting service
Purchased item online,was advised a few days later it will only be available in 4 months ,I had to continuously follow up,requested to speak to manager without any success,I requested a refund and was advised that it will only be reflect within 7-10 working days,tried to call several times and was put on hold for close to 10 minutes every time,the shaken agent Lerato and manager Sharosh from main reef brand unprofessional and to date no refund processed
Helpful (0)
|Replies (0)dJ
dalene J
1 reviews | Active since Jan 2020
10 May 2025, 06:36
Disgusting service
Purchased item online,was advised a few days later it will only be available in 4 months ,I had to continuously follow up,requested to speak to manager without any success,I requested a refund and was advised that it will only be reflect within 7-10 working days,tried to call several times and was put on hold for close to 10 minutes every time,the shaken agent Lerato and manager Sharosh from main reef brand unprofessional and to date no refund processed
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Replies (0)N
No
1 reviews | Active since Jan 2020
28 Nov 2024, 10:54
DISCOUNT decor is ****
BUNCH OF ********S. They advertise things that they dont have in stock when you have purchased the product they call and tell you they dont have stock but you can choose from the other range of products which a thousand rands higher than what you wanted. I purchased a couch on black friday sale but they are still witholding my money telling me i will get a refund after 7 days meaning that i will miss out on other black friday specials from another shop where i can get a couch. in the meantime i have to sit down and get a new couch at a HIGHER PRICE because of a group of stupid and inconsiderate people.
Helpful (0)
|Replies (0)N
No
1 reviews | Active since Jan 2020
28 Nov 2024, 10:54
DISCOUNT decor is ****
BUNCH OF ********S. They advertise things that they dont have in stock when you have purchased the product they call and tell you they dont have stock but you can choose from the other range of products which a thousand rands higher than what you wanted. I purchased a couch on black friday sale but they are still witholding my money telling me i will get a refund after 7 days meaning that i will miss out on other black friday specials from another shop where i can get a couch. in the meantime i have to sit down and get a new couch at a HIGHER PRICE because of a group of stupid and inconsiderate people.
0
Replies (0)fS
fazlin S
1 reviews | Active since Jan 2020
3 Jun 2024, 10:46
****ty customer service and even worse product quality
I purchased a couch (L Shaped) unit from them in November 2022. By July 2023 the stitching on the couch started coming loose. They do not offer to take back their sub standard unit that I purchased for R12K (in my opinion shouldn't be breaking in less than a year of purchasing). They not only do not "offer a guarantee", but also go back on the word of management that happen to be "no longer working there". DO NOT PURCHASE FROM THIS STORE. Your products will BREAK / TEAR APART within ONE YEAR and they will do ABSOLUTELY NOTHING to assist nor retain their customers.
Helpful (0)
|Replies (0)fS
fazlin S
1 reviews | Active since Jan 2020
3 Jun 2024, 10:46
****ty customer service and even worse product quality
I purchased a couch (L Shaped) unit from them in November 2022. By July 2023 the stitching on the couch started coming loose. They do not offer to take back their sub standard unit that I purchased for R12K (in my opinion shouldn't be breaking in less than a year of purchasing). They not only do not "offer a guarantee", but also go back on the word of management that happen to be "no longer working there". DO NOT PURCHASE FROM THIS STORE. Your products will BREAK / TEAR APART within ONE YEAR and they will do ABSOLUTELY NOTHING to assist nor retain their customers.
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Replies (0)AR
Adrian R
1 reviews | Active since Jan 2020
30 Mar 2024, 11:43
Excellent experience
These guys were very helpful on the phone - unusual for a budget furnisher. Delivery was done within 3 days despite being on a public holiday - they made a plan because I told them I was quite eager. Lots of communication. Very, very good service indeed.
Helpful (0)
|Replies (0)AR
Adrian R
1 reviews | Active since Jan 2020
30 Mar 2024, 11:43
Excellent experience
These guys were very helpful on the phone - unusual for a budget furnisher. Delivery was done within 3 days despite being on a public holiday - they made a plan because I told them I was quite eager. Lots of communication. Very, very good service indeed.
0
Replies (0)SG
Sandra G
1 reviews | Active since Jan 2020
18 Aug 2023, 12:06
General Couch Repairs (INA84873 Repair sheet number 23865)
We bought a corner unit at Furniture Liquidation Warehouse November 2021, the corner seat then collapsed and was collected October 2022 for repair. At the beginning of August 2023, the corner unit collapsed again and we called them to collect and repair. They told us that the purchase warranty expired (valid for 12 months). Our argument was that the repair of the corner unit was less than 8-months. We asked the person that does the repairs and his words to us was "we do not guarantee our work". I would like to note that the owner of this company (Boksburg) must look at finding staff that are capable to repair furniture and give a guarantee on their work. The *********** people that are employed these days are not worried about the quality of work output. DO NOT TAKE YOUR FURNITURE THERE TO BE REPAIRED.
Helpful (0)
|Replies (0)SG
Sandra G
1 reviews | Active since Jan 2020
18 Aug 2023, 12:06
General Couch Repairs (INA84873 Repair sheet number 23865)
We bought a corner unit at Furniture Liquidation Warehouse November 2021, the corner seat then collapsed and was collected October 2022 for repair. At the beginning of August 2023, the corner unit collapsed again and we called them to collect and repair. They told us that the purchase warranty expired (valid for 12 months). Our argument was that the repair of the corner unit was less than 8-months. We asked the person that does the repairs and his words to us was "we do not guarantee our work". I would like to note that the owner of this company (Boksburg) must look at finding staff that are capable to repair furniture and give a guarantee on their work. The *********** people that are employed these days are not worried about the quality of work output. DO NOT TAKE YOUR FURNITURE THERE TO BE REPAIRED.
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Replies (0)MK
Monga K
1 reviews | Active since Jan 2020
11 Jun 2023, 05:36
***********
My laybye started 18 November last year and it was just over R20 000 , included there were two Jade single beds for my kids, fast forward to May 15 I paid off everything only to be told my beds were sold because my laybye expired on the 1st of May, and I remember correctly when I spoke to the salesperson that my expiry date will be the 18th, it took 4 days for the store manager to call me and he was no help at all, I opted to take 2 normal single beds and requested a refund for the rest of my money and I was promised I will get it after 7 days, almost 3 weeks later the money is not in my account, when I call the sales lady is not available or she will say she will get back to me, also the store manager is never available, last week I was told the refund has been submitted , i requested proof of payment but it was never sent to me when I made a follow up I was told they have a backlog in accounts but an immediate payment will be done till today im still waiting.
Helpful (0)
|Replies (0)MK
Monga K
1 reviews | Active since Jan 2020
11 Jun 2023, 05:36
***********
My laybye started 18 November last year and it was just over R20 000 , included there were two Jade single beds for my kids, fast forward to May 15 I paid off everything only to be told my beds were sold because my laybye expired on the 1st of May, and I remember correctly when I spoke to the salesperson that my expiry date will be the 18th, it took 4 days for the store manager to call me and he was no help at all, I opted to take 2 normal single beds and requested a refund for the rest of my money and I was promised I will get it after 7 days, almost 3 weeks later the money is not in my account, when I call the sales lady is not available or she will say she will get back to me, also the store manager is never available, last week I was told the refund has been submitted , i requested proof of payment but it was never sent to me when I made a follow up I was told they have a backlog in accounts but an immediate payment will be done till today im still waiting.
0
Replies (0)