DC
Dishtec Cape Town
Unclaimed Business
DC
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Robbert K
1 reviews | Active since Jan 2020
16 Apr 2024, 08:26
Avoid
Avoid this company at all cost. They kept on adding parts that they said must be replaced , which I found out later was not true. All these came at highly inflated prices. New Dish R 4999. ( At Makro the same dish cost R 849)
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Robbert K
1 reviews | Active since Jan 2020
16 Apr 2024, 08:26
Avoid
Avoid this company at all cost. They kept on adding parts that they said must be replaced , which I found out later was not true. All these came at highly inflated prices. New Dish R 4999. ( At Makro the same dish cost R 849)
0
Replies (0)SM
Sarel M
1 reviews | Active since Jan 2020
10 Jan 2024, 10:18
Neve use Dishtech for DSTV dish issues
Never ever use Dishtech or any other company linked to the the phone numbers 0878979365 or 0766644876. Following problems with my DSTV I had to call out someone to assist. They told me that my dish was rusted and that my LNB had to be replaced and as I could not climb onto the roof, I had to accept it. Paid about R 5 600 of which around R 2 000 was for the LNB which they called by another fancy name, apparently required for the explora and dual view. About two weeks later we experienced problems again and this time called a well know company who replaced the LNB for under R 400, showing me that Dishtech actually installed a second hand basic LNB.
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|Replies (0)SM
Sarel M
1 reviews | Active since Jan 2020
10 Jan 2024, 10:18
Neve use Dishtech for DSTV dish issues
Never ever use Dishtech or any other company linked to the the phone numbers 0878979365 or 0766644876. Following problems with my DSTV I had to call out someone to assist. They told me that my dish was rusted and that my LNB had to be replaced and as I could not climb onto the roof, I had to accept it. Paid about R 5 600 of which around R 2 000 was for the LNB which they called by another fancy name, apparently required for the explora and dual view. About two weeks later we experienced problems again and this time called a well know company who replaced the LNB for under R 400, showing me that Dishtech actually installed a second hand basic LNB.
0
Replies (0)AJ
Abraham J
1 reviews | Active since Jan 2020
20 Jun 2022, 06:08
Ripp-off by Dishtec Installation Cape Town in co-operation with Stellenbosch DStv Installation
Complaint against Stellenbosch DStv Installation also trading as Dishtec Installation Cape Town. Contact details: Mobile: 072 729 9441 (Michael) and 071 719 0045 (Mathew). Email: dstvcapetown99@gmail.com. Website: https://www.stellenboschdstvinstallation.com/ We recently needed someone to connect a second TV to our installed DSTV Explora. I found the contact details of the company Stellenbosch DStv Installation also trading as Dishtec Installation Cape Town on the internet. Since they claim to be a MultiChoice accredited company and presumeably reputeable, I contacted them to do the installation. The installation required that they connect the decoder to the second TV which is located in the braai area/room. The total distance between the TV and decoder is approximately 25 m, but since there was an existing cable in place, they only needed to provide at most 15 m of new cable. On 25 May two young Zimbabwean men (Mathew and Xavier) arrived an hour later than the time we agreed on. I showed them what was required and then unfortunately asked them to proceed without fixing a price. This was a serious oversight. The two men were, however, very friendly, charming and appeared honest and trustworthy so that I did not have any reason to believe that they (specifically Mathew) would grossly overcharge me. I can provide a copy of the invoice which was made out on a Tax Invoice of Dishtec Installation Cape Town. The following items / charges are specified on the document: 1. Call out R650 2 DSTV cable R750 (that comes to R50 per meter) 3. DC Splitter R850 (which was NOT installed, since the 2nd TV is connected via the RF outlet) 4. Cable connectors R200 (three at the most - two to connect the two cables, one to connect to the TV link modulator. An existing one was used to connect to the decoder. 5. TV link modulator R350 (I did not request this - I actually have one of these modulators) 6. Labour R850 (for a little more than 1 hour's work?!!) Total R3650 I reluctantly paid the full amount, but decided to follow up on the matter the next day. I called the mobile number on the invoice and spoke to Michael. I lodged my complaint about the gross overcharges, but Michael was not willing to in any way reduce the prices and partially refund me. I then visited their (Stellenbosch DStv Installation) website again and requested an online quote for the work they had done. The following was my request: Message Body: I need to have a 2nd tv to be connected to an existing DSTV decoder setup. New tv is approximately 20 m from the Explora decoder. I live in Rozendal Stellenbosch. Can you provide an approximate estimate of cost? I received the following email from Michael: Michael Michael <dstvcapetown99@gmail.com> May 26, 2022, 8:24 AM to me Goodmorning Sir Thanks for your enquiry We can gladly assist you with the installation you mentioned above. We charge R450 for doing that and R18 per meter for the cable We are always available to assist you Kind regards Michael When I asked him to explain the discrepancy between what he quoted and what I paid, he did not reply or offer any explanation. Just for some perspective: We had problem with the DSTV connection at our beach house near Gansbaai. On Friday 27 May, I called out Malcolm of Suidsee Satelliet to do the necessary repairs and to relocate the decoder. He and his assistant spent approximately 1 hour on the premises. The total cost : R350. No travelling cost even though their offices are 5 km from our house. I asked Malcolm what the cost of co-axial cables is and he said they charge R9 per meter! On the positive side, I can say that I am satisfied with the quality of the workmanship, but very disappointed with the manner in which I was ripped off. AS Jordaan, Dr.
Helpful (0)
|Replies (0)AJ
Abraham J
1 reviews | Active since Jan 2020
20 Jun 2022, 06:08
Ripp-off by Dishtec Installation Cape Town in co-operation with Stellenbosch DStv Installation
Complaint against Stellenbosch DStv Installation also trading as Dishtec Installation Cape Town. Contact details: Mobile: 072 729 9441 (Michael) and 071 719 0045 (Mathew). Email: dstvcapetown99@gmail.com. Website: https://www.stellenboschdstvinstallation.com/ We recently needed someone to connect a second TV to our installed DSTV Explora. I found the contact details of the company Stellenbosch DStv Installation also trading as Dishtec Installation Cape Town on the internet. Since they claim to be a MultiChoice accredited company and presumeably reputeable, I contacted them to do the installation. The installation required that they connect the decoder to the second TV which is located in the braai area/room. The total distance between the TV and decoder is approximately 25 m, but since there was an existing cable in place, they only needed to provide at most 15 m of new cable. On 25 May two young Zimbabwean men (Mathew and Xavier) arrived an hour later than the time we agreed on. I showed them what was required and then unfortunately asked them to proceed without fixing a price. This was a serious oversight. The two men were, however, very friendly, charming and appeared honest and trustworthy so that I did not have any reason to believe that they (specifically Mathew) would grossly overcharge me. I can provide a copy of the invoice which was made out on a Tax Invoice of Dishtec Installation Cape Town. The following items / charges are specified on the document: 1. Call out R650 2 DSTV cable R750 (that comes to R50 per meter) 3. DC Splitter R850 (which was NOT installed, since the 2nd TV is connected via the RF outlet) 4. Cable connectors R200 (three at the most - two to connect the two cables, one to connect to the TV link modulator. An existing one was used to connect to the decoder. 5. TV link modulator R350 (I did not request this - I actually have one of these modulators) 6. Labour R850 (for a little more than 1 hour's work?!!) Total R3650 I reluctantly paid the full amount, but decided to follow up on the matter the next day. I called the mobile number on the invoice and spoke to Michael. I lodged my complaint about the gross overcharges, but Michael was not willing to in any way reduce the prices and partially refund me. I then visited their (Stellenbosch DStv Installation) website again and requested an online quote for the work they had done. The following was my request: Message Body: I need to have a 2nd tv to be connected to an existing DSTV decoder setup. New tv is approximately 20 m from the Explora decoder. I live in Rozendal Stellenbosch. Can you provide an approximate estimate of cost? I received the following email from Michael: Michael Michael <dstvcapetown99@gmail.com> May 26, 2022, 8:24 AM to me Goodmorning Sir Thanks for your enquiry We can gladly assist you with the installation you mentioned above. We charge R450 for doing that and R18 per meter for the cable We are always available to assist you Kind regards Michael When I asked him to explain the discrepancy between what he quoted and what I paid, he did not reply or offer any explanation. Just for some perspective: We had problem with the DSTV connection at our beach house near Gansbaai. On Friday 27 May, I called out Malcolm of Suidsee Satelliet to do the necessary repairs and to relocate the decoder. He and his assistant spent approximately 1 hour on the premises. The total cost : R350. No travelling cost even though their offices are 5 km from our house. I asked Malcolm what the cost of co-axial cables is and he said they charge R9 per meter! On the positive side, I can say that I am satisfied with the quality of the workmanship, but very disappointed with the manner in which I was ripped off. AS Jordaan, Dr.
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Replies (0)SB
Sabina B
1 reviews | Active since Jan 2020
26 Oct 2021, 12:53
Terrible: damage and dishonesty
Worst experience. They came to install DSTV and in the process simply ripped out all the fibre internet cables and pulled them out the wall and disconnected all the wires in order to use the same hole in the wall. When we realized the internet had stopped working we asked the technician if he had done something to the internet connection he denied doing anything. We now have to pay Telkom to come and repair the damage and reinstall a fibre connection. Do not hire these people. They are dishonest and damage your property. The service is also poor.
Helpful (0)
|Replies (0)SB
Sabina B
1 reviews | Active since Jan 2020
26 Oct 2021, 12:53
Terrible: damage and dishonesty
Worst experience. They came to install DSTV and in the process simply ripped out all the fibre internet cables and pulled them out the wall and disconnected all the wires in order to use the same hole in the wall. When we realized the internet had stopped working we asked the technician if he had done something to the internet connection he denied doing anything. We now have to pay Telkom to come and repair the damage and reinstall a fibre connection. Do not hire these people. They are dishonest and damage your property. The service is also poor.
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Replies (0)ER
JP
Joanne P
1 reviews | Active since Jan 2020
6 Dec 2017, 09:33
Poor Installation, damage, bad attitude
These people came to install DSTV for me and made a horrific mess they even put the dish right outside my neighbours downstairs lounge window. The installation obviously had to be taken down and I did not want to pay for it until it was fixed. The installers refused to leave my house and I called their boss whose name is Michael and he stated that I should pay them and he will send a new team at no cost to me to reinstall. I made the payment in good faith and a new team was sent to me, they refused to do the work until I paid for a whole new installation. I was told the cabling that the first installers used was not good now that it had been taken off the wall so I needed new cabling dstv have refuted this and stated that the old cabling is fine to use just because it had been removed from the wall would not have caused any damage. When I spoke to Michael about this and asked why I should pay for new cabling when it was his installers that messed it up he said tough and if I didn't like it I could take him to Court. I am now having to go to a different company and pay all over for installation. I have never been spoken to with such a horrific attitude or dealt with any business owner like it before, they are total cowboys and the most unprofessional business I have every had the displeasure of dealing with.
Helpful (0)
|Replies (0)JP
Joanne P
1 reviews | Active since Jan 2020
6 Dec 2017, 09:33
Poor Installation, damage, bad attitude
These people came to install DSTV for me and made a horrific mess they even put the dish right outside my neighbours downstairs lounge window. The installation obviously had to be taken down and I did not want to pay for it until it was fixed. The installers refused to leave my house and I called their boss whose name is Michael and he stated that I should pay them and he will send a new team at no cost to me to reinstall. I made the payment in good faith and a new team was sent to me, they refused to do the work until I paid for a whole new installation. I was told the cabling that the first installers used was not good now that it had been taken off the wall so I needed new cabling dstv have refuted this and stated that the old cabling is fine to use just because it had been removed from the wall would not have caused any damage. When I spoke to Michael about this and asked why I should pay for new cabling when it was his installers that messed it up he said tough and if I didn't like it I could take him to Court. I am now having to go to a different company and pay all over for installation. I have never been spoken to with such a horrific attitude or dealt with any business owner like it before, they are total cowboys and the most unprofessional business I have every had the displeasure of dealing with.
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Replies (0)LJ
Lourens J
1 reviews | Active since Jan 2020
5 Dec 2016, 07:49
Fake accredited dstv installer
<p>Michael from Dishtec should not be trusted as installer. They did a horrble job and also charged an amount totally out of line to website adverti*****t and service provided was absolutely horrific.</p> <p> </p> <p>Please think twice if you want quality work done.</p>
Helpful (0)
|Replies (0)LJ
Lourens J
1 reviews | Active since Jan 2020
5 Dec 2016, 07:49
Fake accredited dstv installer
<p>Michael from Dishtec should not be trusted as installer. They did a horrble job and also charged an amount totally out of line to website adverti*****t and service provided was absolutely horrific.</p> <p> </p> <p>Please think twice if you want quality work done.</p>
0
Replies (0)