DE
DIY Electronics
Unclaimed Business
DE
DIY Electronics
Unclaimed Business
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#9
in Electronics & Technology
NPS Score
-100
Recommended: Unlikely
Review Distribution
2.3|3 Reviews
May '25 - Apr '26
5(33.3%)
4(0%)
3(0%)
2(0%)
1(66.7%)
5(33.3%)
4(0%)
3(0%)
2(0%)
1(66.7%)
Frequently Asked Questions About DIY Electronics
DIY Electronics has a TrustIndex of 0 out of 10 on Hellopeter, based on 3 reviews in the last 12 months. Hellopeter has tracked DIY Electronics across 32 total reviews. How is the TrustIndex calculated? →
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceLB
Luyanda B
1 reviews | Active since Jan 2020
8 Jan 2026, 16:38
Horrible Service and Refund Policy
I lodged a query for a refund and I still haven't been refunded my money even after going through the effort of driving to durban myself to return the stock in an effort to speed up the process. 1 week later and I still haven't received my refund. Everyday I keep getting told that it will be processed the following day and the same story again and again. Monday will mark 2 weeks of me following up on my refund!! They're telling me that the person in charge of approving the refund isn't in but I'm not understanding how that is my problem, especially when I've also given them the entire week to rectify the issue. The person responsible for my query (Kyle) has been responding and trying to assist by escalating the matter, however the problem seems to be with management not willing to make an effort to process my refund.
Helpful (0)
|Replies (0)LB
Luyanda B
1 reviews | Active since Jan 2020
8 Jan 2026, 16:38
Horrible Service and Refund Policy
I lodged a query for a refund and I still haven't been refunded my money even after going through the effort of driving to durban myself to return the stock in an effort to speed up the process. 1 week later and I still haven't received my refund. Everyday I keep getting told that it will be processed the following day and the same story again and again. Monday will mark 2 weeks of me following up on my refund!! They're telling me that the person in charge of approving the refund isn't in but I'm not understanding how that is my problem, especially when I've also given them the entire week to rectify the issue. The person responsible for my query (Kyle) has been responding and trying to assist by escalating the matter, however the problem seems to be with management not willing to make an effort to process my refund.
0
Replies (0)MI
AR
Ashraf R
1 reviews | Active since Jan 2020
12 May 2025, 07:20
@ DIY Electronics WE DONT CARE ABOUT SERVICE AT ALL
Exceptionally bad service. Actually not surprised that out of 61 reviews, nearly 40% are 1 Star, says a lot. Requested some support before a purchase, waited a few days, no response. Called and was told that i should email to a different email address, which i did, still nothing. Was forced to order the item irrespective of their lack of response on a Wednesday. Today is Monday and i might receive it today. WE DONT CARE attitude stinks is all i can say. Then they use Aramex, who are actually useless. Items lay at their "Hub" for an extra day for whatever reason, which pushed delivery to the following week. There are better courier companies out there, Im sure you know this. Not interested in a response at all, just fair warning, have a look at the negative reviews and check the reasons for 1 Star ratings. It's almost exclusively BAD AFTERSALES SERVICE. 2025 and we still have companies acting this way is laughable. Will 100% be supporting the slightly pricier Businesses who actually respond to queries and concerns going forward. #Pathetic #Sleg Diens #Please Come Right #2025
Helpful (0)
|Replies (0)AR
Ashraf R
1 reviews | Active since Jan 2020
12 May 2025, 07:20
@ DIY Electronics WE DONT CARE ABOUT SERVICE AT ALL
Exceptionally bad service. Actually not surprised that out of 61 reviews, nearly 40% are 1 Star, says a lot. Requested some support before a purchase, waited a few days, no response. Called and was told that i should email to a different email address, which i did, still nothing. Was forced to order the item irrespective of their lack of response on a Wednesday. Today is Monday and i might receive it today. WE DONT CARE attitude stinks is all i can say. Then they use Aramex, who are actually useless. Items lay at their "Hub" for an extra day for whatever reason, which pushed delivery to the following week. There are better courier companies out there, Im sure you know this. Not interested in a response at all, just fair warning, have a look at the negative reviews and check the reasons for 1 Star ratings. It's almost exclusively BAD AFTERSALES SERVICE. 2025 and we still have companies acting this way is laughable. Will 100% be supporting the slightly pricier Businesses who actually respond to queries and concerns going forward. #Pathetic #Sleg Diens #Please Come Right #2025
0
Replies (0)DM
MP
Marthinus P
1 reviews | Active since Jan 2020
6 Feb 2025, 09:02
DIY Electronics - Brilliant.
The best service. Order 10 rolls of filament in Durban, delivered in Pretoria the next morning before 10h00 at no shipping charge. Keep it up.
Helpful (0)
|Replies (0)MP
Marthinus P
1 reviews | Active since Jan 2020
6 Feb 2025, 09:02
DIY Electronics - Brilliant.
The best service. Order 10 rolls of filament in Durban, delivered in Pretoria the next morning before 10h00 at no shipping charge. Keep it up.
0
Replies (0)RK
JM
Jacques M
1 reviews | Active since Jan 2020
23 Oct 2024, 08:31
Why the hate? Nothing but great service.
I don't know why they get so much hate on Hellopeter. I have now placed four orders with them in the last month and the result is the same every single time: orders are processed almost immediately (even on weekends) and the tracking and shipping notifications start coming almost just as quickly - their courier partner (Aramex) also hasn't disappointed (maybe that's just in Cape Town) and orders typically arrive at my door within 3 days. Their pricing is very reasonable and they carry a lot of stock on a wide range of products (within the electronics/making space). I haven't had to return any items, and maybe that's where things go pear shaped; but my experience has only been great.
Helpful (0)
|Replies (0)JM
Jacques M
1 reviews | Active since Jan 2020
23 Oct 2024, 08:31
Why the hate? Nothing but great service.
I don't know why they get so much hate on Hellopeter. I have now placed four orders with them in the last month and the result is the same every single time: orders are processed almost immediately (even on weekends) and the tracking and shipping notifications start coming almost just as quickly - their courier partner (Aramex) also hasn't disappointed (maybe that's just in Cape Town) and orders typically arrive at my door within 3 days. Their pricing is very reasonable and they carry a lot of stock on a wide range of products (within the electronics/making space). I haven't had to return any items, and maybe that's where things go pear shaped; but my experience has only been great.
0
Replies (0)LL