DG
Dominator Garage and Gate Systems
Unclaimed Business
DG
Dominator Garage and Gate Systems
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceRvD
René van Duivenbooden
1 reviews | Active since Jan 2020
12 Nov 2024, 08:57
Excellent after sales service by Dorminator
We had some extreme windy conditions in Cape Town last month and our automatic garage door got stuck. We phoned Jason of Dorminator and within 10 minutes his team arrived and the repair was done in less than half an hour. I can certainly recommend them for their professional and excellent after sales service. Thank you very much Jason and your team at Dorminator.
Helpful (0)
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René van Duivenbooden
1 reviews | Active since Jan 2020
12 Nov 2024, 08:57
Excellent after sales service by Dorminator
We had some extreme windy conditions in Cape Town last month and our automatic garage door got stuck. We phoned Jason of Dorminator and within 10 minutes his team arrived and the repair was done in less than half an hour. I can certainly recommend them for their professional and excellent after sales service. Thank you very much Jason and your team at Dorminator.
0
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JP
Jan P
1 reviews | Active since Jan 2020
7 Jan 2020, 17:40
Dominator Garage and Gate Systems - Fantastice service
Absolute FANTASTIC service from Jason and team from Dominator Garage and Gate Systems Cape Town. You guys really go the extra mile to ensure your customers are completely satisfied with the job/s at hand.
Helpful (0)
|Replies (0)JP
Jan P
1 reviews | Active since Jan 2020
7 Jan 2020, 17:40
Dominator Garage and Gate Systems - Fantastice service
Absolute FANTASTIC service from Jason and team from Dominator Garage and Gate Systems Cape Town. You guys really go the extra mile to ensure your customers are completely satisfied with the job/s at hand.
0
Replies (0)PM
Penny M
1 reviews | Active since Jan 2020
9 Sept 2016, 13:57
Lazy salesmen!
<p>I live in a complex and more than a week ago I contacted Dominator Garage and Gate Systems, situated in Montagu Gardens, Cape Town, to organise a quote for both a neighbour and myself. The lady at reception, Bonita, could not have been more charming and helpful, especially as I requested the call-out to be after 3 as my neighbour worked. I also requested a sample block of the garage door. I am told a Jason would contact me to organise a time. A couple of days later, no call from Jason. I put through another call and am told that they have me slotted for after 3 p.m. today 9th September. I phone this morning to confirm that they have the details and that they will be here AFTER 3 pm as requested and not before. No problem says Bonita but not Jason someone else. I get home at 2.30 to find, via my char, that the salesperson who was to do the quote and drop off the sample, has been and gone. Another phone call to Bonita who confirms that she gave them the instructions and request. I point out that my quotation is totally different to that of my neighbour who is now rushing to get here in time. Bonita says she will call them and call me back. But asks for my contact details because she has possibly thrown them away!!! Her next call to me goes something like this: I have spoken to them and they say that if you have any questions you can call them and they will answer them over the phone!!!! Obviously they don't need sales and have now lost out on replacing two garage doors as we will go with the opposition. Apparently Dominator sales staff stop working at 2.30 on a Friday afternoon. They very obviously do not work on commision either. This sort of service and customer care is appalling.</p>
Helpful (0)
|Replies (0)PM
Penny M
1 reviews | Active since Jan 2020
9 Sept 2016, 13:57
Lazy salesmen!
<p>I live in a complex and more than a week ago I contacted Dominator Garage and Gate Systems, situated in Montagu Gardens, Cape Town, to organise a quote for both a neighbour and myself. The lady at reception, Bonita, could not have been more charming and helpful, especially as I requested the call-out to be after 3 as my neighbour worked. I also requested a sample block of the garage door. I am told a Jason would contact me to organise a time. A couple of days later, no call from Jason. I put through another call and am told that they have me slotted for after 3 p.m. today 9th September. I phone this morning to confirm that they have the details and that they will be here AFTER 3 pm as requested and not before. No problem says Bonita but not Jason someone else. I get home at 2.30 to find, via my char, that the salesperson who was to do the quote and drop off the sample, has been and gone. Another phone call to Bonita who confirms that she gave them the instructions and request. I point out that my quotation is totally different to that of my neighbour who is now rushing to get here in time. Bonita says she will call them and call me back. But asks for my contact details because she has possibly thrown them away!!! Her next call to me goes something like this: I have spoken to them and they say that if you have any questions you can call them and they will answer them over the phone!!!! Obviously they don't need sales and have now lost out on replacing two garage doors as we will go with the opposition. Apparently Dominator sales staff stop working at 2.30 on a Friday afternoon. They very obviously do not work on commision either. This sort of service and customer care is appalling.</p>
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