Dr Brown's Baby Bottles
1.1|29 reviews
NL
Nadine L
1 reviews | Active since Member
09 Oct 2023, 14:29
Poor Customer Service
I love all the Dr Browns products I’ve ever bought and used. My baba is happy as can be and I’ve never had an issue before. I usually buy from the stockist like Dischem and BabiesR Us but just recently they had a sale online where you get a free product when you buy above a certain amount. I unfortunately did not receive my free product as advertised and after getting in touch with customer service the lack of response and help I received is actually a shame as I really loved the product but now I have lost interest.
Helpful (0)
Replies (3)0
Replies (3)Dr Brown's Baby Bottles's replyOfficial
09 Oct 2023, 15:17Dear Nadine,
As per our email communication with you our postage department by mistake forgot to add your free bag.
As per our communication with you we are sending you the bag by courier. Your bag as per our communication with you should arrive today.
Again our apologies about his .
Regards
Dr. Browns Team
As per our email communication with you our postage department by mistake forgot to add your free bag.
As per our communication with you we are sending you the bag by courier. Your bag as per our communication with you should arrive today.
Again our apologies about his .
Regards
Dr. Browns Team
Best regards,
Dr Brown's Baby Bottles's reply09 Oct 2023, 15:17
Official
Dear Nadine,
As per our email communication with you our postage department by mistake forgot to add your free bag.
As per our communication with you we are sending you the bag by courier. Your bag as per our communication with you should arrive today.
Again our apologies about his .
Regards
Dr. Browns Team
As per our email communication with you our postage department by mistake forgot to add your free bag.
As per our communication with you we are sending you the bag by courier. Your bag as per our communication with you should arrive today.
Again our apologies about his .
Regards
Dr. Browns Team
Best regards,
NL
Nadine L's updateReviewer Update
10 Oct 2023, 06:14Good day,
I have received the package this morning as promised.
Thanks
I have received the package this morning as promised.
Thanks
NL
Nadine L's update10 Oct 2023, 06:14
Reviewer Update
Good day,
I have received the package this morning as promised.
Thanks
I have received the package this morning as promised.
Thanks
Dr Brown's Baby Bottles's replyOfficial
10 Oct 2023, 09:52Thank You Nadine.
Apologies for the delay.
Regards
The Dr. Browns Team
Apologies for the delay.
Regards
The Dr. Browns Team
Best regards,
Dr Brown's Baby Bottles's reply10 Oct 2023, 09:52
Official
Thank You Nadine.
Apologies for the delay.
Regards
The Dr. Browns Team
Apologies for the delay.
Regards
The Dr. Browns Team
Best regards,