DJ
Dr Johan Kruger Opthamologist
Unclaimed Business
DJ
Dr Johan Kruger Opthamologist
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#14
in Health & Medical
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|1 Reviews
May '25 - Apr '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Dr Johan Kruger Opthamologist
Dr Johan Kruger Opthamologist has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Dr Johan Kruger Opthamologist across 4 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMK
Michael K
1 reviews | Active since Jan 2020
23 Jun 2025, 12:20
********* and Unprofessional Practice
I had to have 2x Lasek eye surgeries because the first surgery did not work properly. After just 18months my eyes have declined considerably back to almost where they were before the surgery - except worse, because i now have severely dry eyes - a condition i never had before! I cannot wake up on any day without squirting eyedrops into my eyes that feel like sandpaper - after never ONCE using eyedrops in my 50years of life. Upon calling to complain about the condition of my eyes i was told to book a consultation. When i arrived i was put through a series of eye tests. I did not need tests to prove what i already know & experience daily, yet i was charged R2500 for those tests!! Not only that but they did not warn me about the charge before the tests were done, nor did they do so when i left, but instead put a claim directly through to my medical aid without consulting me, and in doing so depleting my savings there. Whilst i was there Dr Kruger made zero attempt to apologise for my condition but instead said "we told you your eyes would deteriorate within 18months" (which is untrue). Whilst disputing the matter Dr Kruger simply said "go find another opthamologist!" Despicable attitude from a healthcare professional who performed surgery on my eye*****, and really bad practice in the manner in which they handled my consultation and billing!! I would avoid this practice at all costs.
Helpful (0)
|Replies (0)MK
Michael K
1 reviews | Active since Jan 2020
23 Jun 2025, 12:20
********* and Unprofessional Practice
I had to have 2x Lasek eye surgeries because the first surgery did not work properly. After just 18months my eyes have declined considerably back to almost where they were before the surgery - except worse, because i now have severely dry eyes - a condition i never had before! I cannot wake up on any day without squirting eyedrops into my eyes that feel like sandpaper - after never ONCE using eyedrops in my 50years of life. Upon calling to complain about the condition of my eyes i was told to book a consultation. When i arrived i was put through a series of eye tests. I did not need tests to prove what i already know & experience daily, yet i was charged R2500 for those tests!! Not only that but they did not warn me about the charge before the tests were done, nor did they do so when i left, but instead put a claim directly through to my medical aid without consulting me, and in doing so depleting my savings there. Whilst i was there Dr Kruger made zero attempt to apologise for my condition but instead said "we told you your eyes would deteriorate within 18months" (which is untrue). Whilst disputing the matter Dr Kruger simply said "go find another opthamologist!" Despicable attitude from a healthcare professional who performed surgery on my eye*****, and really bad practice in the manner in which they handled my consultation and billing!! I would avoid this practice at all costs.
0
Replies (0)FO
F O
1 reviews | Active since Jan 2020
17 Jan 2024, 13:38
Poor and incompetenr service.
I have been for eye tests and consultation in 2023 with Dr Kruger and Dr Anderson. Due to the diagnoses that was not explained, results that werr never discussed with me and poor service, I asked Sylvia, the admin lady to send a concent form, so that they can send my results to me. I would like to go to another Ophthalmologist. I have requested the form and test results 4 days ago and I am still waiting for this. I phone daily and Sylvia always says she is too busy. She talks over me and complains about how hectic her job is.
Helpful (0)
|Replies (0)FO
F O
1 reviews | Active since Jan 2020
17 Jan 2024, 13:38
Poor and incompetenr service.
I have been for eye tests and consultation in 2023 with Dr Kruger and Dr Anderson. Due to the diagnoses that was not explained, results that werr never discussed with me and poor service, I asked Sylvia, the admin lady to send a concent form, so that they can send my results to me. I would like to go to another Ophthalmologist. I have requested the form and test results 4 days ago and I am still waiting for this. I phone daily and Sylvia always says she is too busy. She talks over me and complains about how hectic her job is.
0
Replies (0)FO
F O
1 reviews | Active since Jan 2020
11 Dec 2023, 09:43
Unprofessional and poor service
My experience with Dr Anderson and Dr Kruger was very upsetting. I had a consultation in July 2023 and again in December 2023. The test results were never discussed with me in detail and during the consultation with Dr Kruger, my consultation was continuously interrupted by other staff. The doctor also swapped frequently between other patients during my consultation. I have also paid excessively more for same tests that were repeated and never discussed with me. When I queried this, I was informed that it is due to the fact that I can claim from the medical aid. I have however paid cash and informed them that it is not claimed from a medical aid. I had to phone and ask four times from them to e-mail the invoices and referral letter to me, but they could not spell my surname correct, even after spelling it for them each time, therefore, I did not receive the e-mails.
Helpful (0)
|Replies (0)FO
F O
1 reviews | Active since Jan 2020
11 Dec 2023, 09:43
Unprofessional and poor service
My experience with Dr Anderson and Dr Kruger was very upsetting. I had a consultation in July 2023 and again in December 2023. The test results were never discussed with me in detail and during the consultation with Dr Kruger, my consultation was continuously interrupted by other staff. The doctor also swapped frequently between other patients during my consultation. I have also paid excessively more for same tests that were repeated and never discussed with me. When I queried this, I was informed that it is due to the fact that I can claim from the medical aid. I have however paid cash and informed them that it is not claimed from a medical aid. I had to phone and ask four times from them to e-mail the invoices and referral letter to me, but they could not spell my surname correct, even after spelling it for them each time, therefore, I did not receive the e-mails.
0
Replies (0)JF
Judy F
1 reviews | Active since Jan 2020
19 Jun 2023, 11:31
Doctor's Dierespect of Others
When does waiting in a doctors reception room without being seen by said doctor shift from being an acceptable waitng time to being down right RUDE on the part of the doctor? On 2 occassions I have been well on time for my seperate appointments, only to be kept waiting for over 2 and a quarter hours without being seen by the doctor. Why is it that a patient has the manners to be on time for their appointment and wait patiently, but the doctor has no regard for others?
Helpful (0)
|Replies (0)JF
Judy F
1 reviews | Active since Jan 2020
19 Jun 2023, 11:31
Doctor's Dierespect of Others
When does waiting in a doctors reception room without being seen by said doctor shift from being an acceptable waitng time to being down right RUDE on the part of the doctor? On 2 occassions I have been well on time for my seperate appointments, only to be kept waiting for over 2 and a quarter hours without being seen by the doctor. Why is it that a patient has the manners to be on time for their appointment and wait patiently, but the doctor has no regard for others?
0
Replies (0)