Cash grab

During my appointment with Dr Langridge on 11 November scheduled for 10:30 but which took place half an hour later, I experienced poor time management, and after leaving the consultation, I discovered that my cellphone cable had gone missing while I was in the rooms.

As I understood it Dr Langridge indicated to her receptionist Linda that no invoice would be necessary as no cryotherapy was performed, no prescription was issued, and no conclusive diagnosis was provided. Despite this, I was later invoiced and had repeated insistence on payment from Linda — including a charge for cryotherapy that never took place.

This experience has left me feeling deeply disappointed and financially taken advantage of. A total cash grab and will not be returning to this practice, and I hope this review encourages more transparent and ethical treatment of their patients going forward.

If you want to go to a practice chatting to their team about the weather and their children’s wedding instead of your medical concerns, this is the practice for you. If you want professional medical service turn elsewhere.