DM
Dr Melissa van der Merwe
Claimed Business
DM
Dr Melissa van der Merwe
Claimed Business
4 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Review Distribution
2|4 Reviews
Jun '25 - May '26
5(25%)
4(0%)
3(0%)
2(0%)
1(75%)
5(25%)
4(0%)
3(0%)
2(0%)
1(75%)
Frequently Asked Questions About Dr Melissa van der Merwe
Dr Melissa van der Merwe has a TrustIndex of 0 out of 10 on Hellopeter, based on 4 reviews in the last 12 months. Hellopeter has tracked Dr Melissa van der Merwe across 8 total reviews. How is the TrustIndex calculated? →
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencePS
Penny S
1 reviews | Active since Jan 2020
6 Feb 2026, 14:42
Dr Melissa van der Merwe
Last year I consulted with Dr Melissa van der Merwe regarding a procedure that was required. Dr van der Merwe is a dedicated gynaecologist ensuring that the outcome of the procedure is successful. Her administration staff and, in fact, the ambience of the Consulting Rooms is a pleasure to behold. I am so pleased I was led to Dr van der Merwe and I look forward to more 'happy hours' with her and her team.
Helpful (0)
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Penny S
1 reviews | Active since Jan 2020
6 Feb 2026, 14:42
Dr Melissa van der Merwe
Last year I consulted with Dr Melissa van der Merwe regarding a procedure that was required. Dr van der Merwe is a dedicated gynaecologist ensuring that the outcome of the procedure is successful. Her administration staff and, in fact, the ambience of the Consulting Rooms is a pleasure to behold. I am so pleased I was led to Dr van der Merwe and I look forward to more 'happy hours' with her and her team.
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Replies (0)MW
Motty W
1 reviews | Active since Jan 2020
2 Jan 2026, 13:24
Panic attack after Dr's visit!
1 star is already too much for her... We had an absolutely horrible experience at our 2nd pregnancy scan at 23w that left me in tears as I left the practice, followed by a full-on panic attack at the though of having to see her again. Sadly, we shouldn't have gone back after the 1st visit, when she already made us feel uncomfortable and stated that all babies look like little "Ethiopians" in the 4D-scanning. -She didn't appear to recall anything that we discussed in our 1st visit to her just 6 weeks prior (in spite of having my file in front of her). This made us feel stupid for asking questions about things that were NB and raised previously, and as if we were trying to be the Dr (further followed by a snarky comment "I hate to break it to you, but there's no easy way for this baby to come out"). -She had her phone on loud and proceeded to answer a call and didn't even apologise/excuse herself from doing so - yes I get that emergencies happen, but when other patients are paying for your time, you should at least have the common courtesy to say "Sorry guys, but I really need to take this". -She needed to do an internal scan on me to check something and was SO rough then abruptly says to me "Why does it hurt so much?", after I had already alluded to her to please be gentle (she doesn't know my FULL history or what may have happened to me in the past). -She is impossible to connect with, dismissive, unsympathetic, has zero bedside manner - I honestly don't know why she became a Dr. Being pregnant is such a special, happy time and she completely ruined that for us. PLEASE DON'T GO TO THIS DR!!!
Helpful (0)
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Motty W
1 reviews | Active since Jan 2020
2 Jan 2026, 13:24
Panic attack after Dr's visit!
1 star is already too much for her... We had an absolutely horrible experience at our 2nd pregnancy scan at 23w that left me in tears as I left the practice, followed by a full-on panic attack at the though of having to see her again. Sadly, we shouldn't have gone back after the 1st visit, when she already made us feel uncomfortable and stated that all babies look like little "Ethiopians" in the 4D-scanning. -She didn't appear to recall anything that we discussed in our 1st visit to her just 6 weeks prior (in spite of having my file in front of her). This made us feel stupid for asking questions about things that were NB and raised previously, and as if we were trying to be the Dr (further followed by a snarky comment "I hate to break it to you, but there's no easy way for this baby to come out"). -She had her phone on loud and proceeded to answer a call and didn't even apologise/excuse herself from doing so - yes I get that emergencies happen, but when other patients are paying for your time, you should at least have the common courtesy to say "Sorry guys, but I really need to take this". -She needed to do an internal scan on me to check something and was SO rough then abruptly says to me "Why does it hurt so much?", after I had already alluded to her to please be gentle (she doesn't know my FULL history or what may have happened to me in the past). -She is impossible to connect with, dismissive, unsympathetic, has zero bedside manner - I honestly don't know why she became a Dr. Being pregnant is such a special, happy time and she completely ruined that for us. PLEASE DON'T GO TO THIS DR!!!
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Replies (0)LS
gC
ggg C
1 reviews | Active since Jan 2020
20 Nov 2025, 13:43
not great experience
she is extremely rude and has no conscience for other people and how you feel. It is just extremely *******. You know what the people are working in the office are not bad but her herself as a doctor she’s very un empathetic and very just not with the times let me tell you one thing go somewhere else please save your money.
Helpful (0)
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ggg C
1 reviews | Active since Jan 2020
20 Nov 2025, 13:43
not great experience
she is extremely rude and has no conscience for other people and how you feel. It is just extremely *******. You know what the people are working in the office are not bad but her herself as a doctor she’s very un empathetic and very just not with the times let me tell you one thing go somewhere else please save your money.
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Anastasia D
1 reviews | Active since Jan 2020
30 Jan 2025, 06:47
A KIND AND PATIENT DOCTOR
My name is Anastasia and I have had the most uncomfortable experiences with medical professionals due to my having some sort of resistance to anaesthetic. Needless to say, I am terrified of doctors. For years I have faced impatience, annoyance, disbelief and general lack of care because some doctors do not understand why it happens. Dr van der Merwe dealt with me with patience, kindness and understanding and kept reassuring me and did all she could to make my experience virtually painless. Needless to say, I will be keeping her as my gynae from now on. If you need a gynae, you will not regret using her services.
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Anastasia D
1 reviews | Active since Jan 2020
30 Jan 2025, 06:47
A KIND AND PATIENT DOCTOR
My name is Anastasia and I have had the most uncomfortable experiences with medical professionals due to my having some sort of resistance to anaesthetic. Needless to say, I am terrified of doctors. For years I have faced impatience, annoyance, disbelief and general lack of care because some doctors do not understand why it happens. Dr van der Merwe dealt with me with patience, kindness and understanding and kept reassuring me and did all she could to make my experience virtually painless. Needless to say, I will be keeping her as my gynae from now on. If you need a gynae, you will not regret using her services.
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Replies (0)DE
Diana E
1 reviews | Active since Jan 2020
14 Aug 2024, 08:56
Unprofessional services and lack of care
I am extremely disappointed with the service I received from Dr. Van der Merwe's office. Despite multiple requests and clear communication, my account was handled very poorly. For nearly four months after my procedure, the incorrect claim codes have not been corrected, causing endless delays and frustrations. Discovery agents have contacted the office numerous times to resolve this issue, yet the accounts representative denied this and provided misleading information. To make matters worse, when I expressed my dissatisfaction and mentioned that I would not be returning to Dr. Van der Merwe because of this experience, the accounts representative rudely hung up on me. This unprofessional behavior and lack of accountability are unacceptable. I expected better care and service, but unfortunately, this experience has left me with a very negative impression. I would not recommend Dr. Van der Merwe's office to anyone looking for reliable and respectful medical service.
Helpful (0)
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Diana E
1 reviews | Active since Jan 2020
14 Aug 2024, 08:56
Unprofessional services and lack of care
I am extremely disappointed with the service I received from Dr. Van der Merwe's office. Despite multiple requests and clear communication, my account was handled very poorly. For nearly four months after my procedure, the incorrect claim codes have not been corrected, causing endless delays and frustrations. Discovery agents have contacted the office numerous times to resolve this issue, yet the accounts representative denied this and provided misleading information. To make matters worse, when I expressed my dissatisfaction and mentioned that I would not be returning to Dr. Van der Merwe because of this experience, the accounts representative rudely hung up on me. This unprofessional behavior and lack of accountability are unacceptable. I expected better care and service, but unfortunately, this experience has left me with a very negative impression. I would not recommend Dr. Van der Merwe's office to anyone looking for reliable and respectful medical service.
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nombuso D
1 reviews | Active since Jan 2020
19 Oct 2023, 04:57
Best Doctor ever!!!!
If the rating had more stars ..i would give you thousand more.Thank you Dr Melissa for your warm and caring heart.My pregnancy journey was not easy but you thought me that my problems are yours not mine .all i need to do is to relax and be healthy.my baby’s delivery day was the most enjoyable experience because of your warm hands and your team.May God bless you ..Four ways Life hospital is lucky to have you.!!!
Helpful (0)
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nombuso D
1 reviews | Active since Jan 2020
19 Oct 2023, 04:57
Best Doctor ever!!!!
If the rating had more stars ..i would give you thousand more.Thank you Dr Melissa for your warm and caring heart.My pregnancy journey was not easy but you thought me that my problems are yours not mine .all i need to do is to relax and be healthy.my baby’s delivery day was the most enjoyable experience because of your warm hands and your team.May God bless you ..Four ways Life hospital is lucky to have you.!!!
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Replies (0)MM
Mbali M
1 reviews | Active since Jan 2020
13 Oct 2023, 15:12
A divine experiance
A heartfelt thank you to Dr Melissa Van der Merwe and team. I walked into these rooms 3 weeks ago, broken. The service I received was one of grace and love. Kind, patient and supportive team. To Kayla & Ms Lori. Thank you so much for the calls, check ins. Ms Lori your prayer for me this morning was one of divine intervention. God used you in a special way. @Dr Melissa Van der Merwe may God continue to bless the hands of your work.
Helpful (0)
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Mbali M
1 reviews | Active since Jan 2020
13 Oct 2023, 15:12
A divine experiance
A heartfelt thank you to Dr Melissa Van der Merwe and team. I walked into these rooms 3 weeks ago, broken. The service I received was one of grace and love. Kind, patient and supportive team. To Kayla & Ms Lori. Thank you so much for the calls, check ins. Ms Lori your prayer for me this morning was one of divine intervention. God used you in a special way. @Dr Melissa Van der Merwe may God continue to bless the hands of your work.
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Replies (0)