DM
Dr Moolla
Unclaimed Business
DM
Performance(last 12 months):
TrustIndex
0
Ranking
#14
in Health & Medical
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Rudzi R
1 reviews | Active since Jan 2020
6 May 2024, 16:48
Discriminatory service
Today, I felt discriminated against in so many ways. I generally consult at Dr. Moolas' practice ,47 Sipres Ave, Thornton, Cape Town, 7460 and the reception and consultations were excellent. I was treated as a human being, with respect and dignity. BUT today, I was seen by Dr. Moola, who was very unprofessional,I felt uncomfortable, humiliated, and undermined as a client. I even expressed my feelings to her, but she didn't seem to care. Today, I was directed to the consulting room at the end of the house. The room was cold, with an old table and chairs. When she arrived, she stood at the door, hands in her pockets, and asked, "What can I do for you?" When I complained about today's service, she explained that it's flu season. That is why I have been sent to this consulting room. I've previously consulted with several doctors registered under Dr. Moola's name, and they were all quite warm and professional. Dr. Moola, on the other hand, shows little respect for her clients and is quite discriminatory. The funny thing is that other clients were consulting in the normal consultation room while I was sent to the strange room?I do not want to bring up racial issues here, but read between the lines.
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Rudzi R
1 reviews | Active since Jan 2020
6 May 2024, 16:48
Discriminatory service
Today, I felt discriminated against in so many ways. I generally consult at Dr. Moolas' practice ,47 Sipres Ave, Thornton, Cape Town, 7460 and the reception and consultations were excellent. I was treated as a human being, with respect and dignity. BUT today, I was seen by Dr. Moola, who was very unprofessional,I felt uncomfortable, humiliated, and undermined as a client. I even expressed my feelings to her, but she didn't seem to care. Today, I was directed to the consulting room at the end of the house. The room was cold, with an old table and chairs. When she arrived, she stood at the door, hands in her pockets, and asked, "What can I do for you?" When I complained about today's service, she explained that it's flu season. That is why I have been sent to this consulting room. I've previously consulted with several doctors registered under Dr. Moola's name, and they were all quite warm and professional. Dr. Moola, on the other hand, shows little respect for her clients and is quite discriminatory. The funny thing is that other clients were consulting in the normal consultation room while I was sent to the strange room?I do not want to bring up racial issues here, but read between the lines.
0
Replies (0)RR
Rudzi R
1 reviews | Active since Jan 2020
6 May 2024, 16:39
***** consultation room
Today, I felt discriminated against in so many ways. I generally consult at Dr. Moolas' practice at 47 Sipres Ave, Thornton, Cape Town, 7460, and the reception and consultations were excellent. I was treated as a human being, with respect and dignity. BUT today, I was seen by Dr. Moola, who was very unprofessional, I felt uncomfortable, humiliated, and undermined as a client. I even stated my feelings to her, but she didn't seem to care. I was directed to the consulting room at the end of the house. The room was cold, with an old table and chairs. When she arrived, she stood at the door, hands in her pockets, and asked, "What can I do for you?" When I complained about today's service, she explained that it's flu season. That is why I have been sent to this consulting room. I've previously consulted with several doctors registered under Dr. Moola's name, and they were all quite warm and professional. Dr. Moola, on the other hand, shows little respect for her clients and is quite discriminatory. The strange thing is that other clients were consulting in the normal consultation room while I was sent to the ***** room. I do not want to bring up racial issues here, but read between the lines.
Helpful (0)
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Rudzi R
1 reviews | Active since Jan 2020
6 May 2024, 16:39
***** consultation room
Today, I felt discriminated against in so many ways. I generally consult at Dr. Moolas' practice at 47 Sipres Ave, Thornton, Cape Town, 7460, and the reception and consultations were excellent. I was treated as a human being, with respect and dignity. BUT today, I was seen by Dr. Moola, who was very unprofessional, I felt uncomfortable, humiliated, and undermined as a client. I even stated my feelings to her, but she didn't seem to care. I was directed to the consulting room at the end of the house. The room was cold, with an old table and chairs. When she arrived, she stood at the door, hands in her pockets, and asked, "What can I do for you?" When I complained about today's service, she explained that it's flu season. That is why I have been sent to this consulting room. I've previously consulted with several doctors registered under Dr. Moola's name, and they were all quite warm and professional. Dr. Moola, on the other hand, shows little respect for her clients and is quite discriminatory. The strange thing is that other clients were consulting in the normal consultation room while I was sent to the ***** room. I do not want to bring up racial issues here, but read between the lines.
0
Replies (0)RR
Rudzi R
1 reviews | Active since Jan 2020
6 May 2024, 13:59
Doggy consultation room
Today, I felt discriminated against in so many ways. I generally consult at Dr. Moolas' practice, and the reception and consultations were excellent. I was treated as a human being, with respect and dignity. BUT today, I was seen by Dr. Moola, who treated me like an outcast; I felt uncomfortable, humiliated, and undermined as a client. I even stated my feelings to her, but she didn't seem to care. I was directed to the consulting room at the end of the house. The room was cold, with an old table and chairs. When she arrived, she stood at the door, hands in her pockets, and asked, "What can I do for you?" When I complained about today's service, she explained that it's flu season. That is why I have been sent to this consulting room. I've previously consulted with several doctors registered under Dr. Moola's name, and they were all quite warm and professional. Dr. Moola, on the other hand, shows little respect for her clients and is quite discriminatory. The strange thing is that other clients were consulting in the normal consultation room while I was sent to the doggy room. I do not want to bring up racial issues here, but read between the lines.
Helpful (0)
|Replies (0)RR
Rudzi R
1 reviews | Active since Jan 2020
6 May 2024, 13:59
Doggy consultation room
Today, I felt discriminated against in so many ways. I generally consult at Dr. Moolas' practice, and the reception and consultations were excellent. I was treated as a human being, with respect and dignity. BUT today, I was seen by Dr. Moola, who treated me like an outcast; I felt uncomfortable, humiliated, and undermined as a client. I even stated my feelings to her, but she didn't seem to care. I was directed to the consulting room at the end of the house. The room was cold, with an old table and chairs. When she arrived, she stood at the door, hands in her pockets, and asked, "What can I do for you?" When I complained about today's service, she explained that it's flu season. That is why I have been sent to this consulting room. I've previously consulted with several doctors registered under Dr. Moola's name, and they were all quite warm and professional. Dr. Moola, on the other hand, shows little respect for her clients and is quite discriminatory. The strange thing is that other clients were consulting in the normal consultation room while I was sent to the doggy room. I do not want to bring up racial issues here, but read between the lines.
0
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Anonymous
1 reviews | Active since Jan 2020
16 May 2017, 11:11
Irregular Billing
<p>I went to take a tooth on Thursday the 11th of May 2017 at Dr Moolla’s.</p> <p> </p> <p>The doctor did some filling on about four teeth (not required or requested to do) and took out one tooth as required.</p> <p> </p> <p>Kindly note that I signed for an invoice to the amount of R3900.00 at the dentist Dr Moolla.</p> <p> </p> <p>I’m now shocked at the escalated invoice which is now R4066.60.</p>
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Anonymous
1 reviews | Active since Jan 2020
16 May 2017, 11:11
Irregular Billing
<p>I went to take a tooth on Thursday the 11th of May 2017 at Dr Moolla’s.</p> <p> </p> <p>The doctor did some filling on about four teeth (not required or requested to do) and took out one tooth as required.</p> <p> </p> <p>Kindly note that I signed for an invoice to the amount of R3900.00 at the dentist Dr Moolla.</p> <p> </p> <p>I’m now shocked at the escalated invoice which is now R4066.60.</p>
0
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Anonymous
1 reviews | Active since Jan 2020
16 May 2017, 11:08
Irregular Claim
<p>I went to take a tooth on Thursday the 11th of May 2017 at Dr Moolla’s.</p> <p> </p> <p>The doctor did some filling on about four teeth (not required or requested to do) and took out one tooth as required.</p> <p> </p> <p>Kindly note that I signed for an invoice to the amount of R3900.00 at the dentist Dr Moolla.</p> <p> </p> <p>I’m now shocked at the escalated/pumped up invoice which is now R4066.60.</p> <p> </p> <p>Could you please investigate as to what brought this amount to the one now claimed by the dentist.</p> <p> </p> <p>For what the doctor did for me could not amount to such a huge bill.</p> <p> </p> <p>This is day light robbery.</p>
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Anonymous
1 reviews | Active since Jan 2020
16 May 2017, 11:08
Irregular Claim
<p>I went to take a tooth on Thursday the 11th of May 2017 at Dr Moolla’s.</p> <p> </p> <p>The doctor did some filling on about four teeth (not required or requested to do) and took out one tooth as required.</p> <p> </p> <p>Kindly note that I signed for an invoice to the amount of R3900.00 at the dentist Dr Moolla.</p> <p> </p> <p>I’m now shocked at the escalated/pumped up invoice which is now R4066.60.</p> <p> </p> <p>Could you please investigate as to what brought this amount to the one now claimed by the dentist.</p> <p> </p> <p>For what the doctor did for me could not amount to such a huge bill.</p> <p> </p> <p>This is day light robbery.</p>
0
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Busisa M
1 reviews | Active since Jan 2020
30 Apr 2015, 14:10
Unwanted service
My little girl visited Dr Moolla a dentist in Thembani,Khayelitsha, on the 30th March 2015 to have her 2 rotten mollars removed. I had called in the day before inquiring about the medical aid rates which was said to be R150 each excluding consultation. To my suprise yesterday upon receiving my statement from the medical aid i was billed R811.00. I called the dentist to investigate and he told me that he had removed 3 (of which one was falling off already),polished her teeth and used fluoride and that is billed for. This was neither requested nor authorized and definitely not discussed with me, but I was expected to pay for it. When i complained to him about how unhappy i was about this he told me there is nothing he can do except to apologise that they did not explain it and that its not my money but the medical aid that he has claimed from regardless of the fact that i pay for the medical aid. He did a good job with removing teeth as it was pain free for the child however i feel robbed of my medical savings and he refuses to take responsibility and reverse the billing...His behaviour was utterly unprofessional and disgusting
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Busisa M
1 reviews | Active since Jan 2020
30 Apr 2015, 14:10
Unwanted service
My little girl visited Dr Moolla a dentist in Thembani,Khayelitsha, on the 30th March 2015 to have her 2 rotten mollars removed. I had called in the day before inquiring about the medical aid rates which was said to be R150 each excluding consultation. To my suprise yesterday upon receiving my statement from the medical aid i was billed R811.00. I called the dentist to investigate and he told me that he had removed 3 (of which one was falling off already),polished her teeth and used fluoride and that is billed for. This was neither requested nor authorized and definitely not discussed with me, but I was expected to pay for it. When i complained to him about how unhappy i was about this he told me there is nothing he can do except to apologise that they did not explain it and that its not my money but the medical aid that he has claimed from regardless of the fact that i pay for the medical aid. He did a good job with removing teeth as it was pain free for the child however i feel robbed of my medical savings and he refuses to take responsibility and reverse the billing...His behaviour was utterly unprofessional and disgusting
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