Pathetic, dispicable service in Mount Edgecombe hospital

I was admitted and booked for an operation for the 23rd of January 2020 at 10:00am (today) with Dr Nandlal. It's been over 3.5 hours, the Operation has not been done. No one bothers to advise me of the reasons for the delay or rather keep me updated. Im still waiting for the unknown. We pay so much money to these "so called private hospitals" yet their service is so disgusting. Bare in mind that we are not supposed to eat or drink any beverages, including water. Basically I haven't eat or drank anything for the entire day yet no one has checked on me as I'm a sick patient in bed