DrainX

🚨 Public Warning – My Experience with Josh from DrainX 🚨

🚨 Public Warning – My Experience with Josh from DrainX 🚨 I’m sharing this to make others aware of my personal experience with Josh from DrainX. While there are always two sides to every story, I believe it’s important to speak up when service and accountability fall short; especially when damage is done and communication breaks down. Among other issues, here’s what happened in my case: • I paid Josh to complete specific plumbing work at my home. What was delivered fell far short of what was agreed. • The work was substandard, and leaks continued even after he returned to “fix” the issue. • When I raised concerns, he shifted blame instead of taking responsibility. He even brought in a colleague for a second opinion, who admitted that the damage to initial work had been speculative and not based on proper assessment. • Josh went ahead with extra work despite being clearly told not to, saying “anything additional is on me,” and still charged me for it. That work was already assigned to another contractor. • He removed plumbing and installed what I believe to be new piping, but left the affected areas open and unfinished. • In trying to correct his own mistakes, he damaged my brand-new floors. Since then, he has ignored all calls and messages. • He also indirectly called me a **** on two separate occasions. I can only assume he took advantage of my lack of technical knowledge in his field. I’m not posting this to attack, but to caution. If you choose to use Josh or DrainX, I strongly recommend getting everything in writing, asking detailed questions, and being crystal clear on what will and won’t be done. This is my experience, and I’m sharing it so others can make informed decisions. If you’d like more details or photos, feel free to message me directly.